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“Escape to Tranquility” 5 of 5 stars
Review of Four Seasons Resort Lana'i, The Lodge at Koele

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Four Seasons Resort Lana'i, The Lodge at Koele
5.0 of 5 Hotel   |   1 Keomoku Hwy, Lanai City, Lanai, HI 96763   |  
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Fourth Night Free!
Ranked #1 of 3 Hotels in Lanai City
Hawaii
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Escape to Tranquility”
5 of 5 stars Reviewed April 30, 2013

We try to stay here at least once a year to rest, relax and recharge. It is the perfect spot for our family to spend quality time together: croquet, mini golf, archery, horseback riding, hiking, golf, shuffle board and pool in the game room, snorkeling at Manele Bay and of course catching up on sleep! We even bring our dog with us--this was his 3rd or 4th stay at Koele. The rooms are lovely and well appointed (Nespresso machines and coffee capsules in every room!) staff could not be nicer, the food is good and the cocktails even better. We have always had the most positive experiences here which is why we keep coming back.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank CharlieHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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722 reviews from our community

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Portland, Oregon
Level Contributor
171 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed April 27, 2013

Instead of the usual Hawaiian hotel, this is high in the mountains near Lanai City, with more of a British-Colonial-meets-Ralph-Lauren feel. Wood fires at both ends of the Great Hall welcome you, along with pineapple juice and superb service. Rooms are spacious and comfortable. The grounds are just lovely, with ponds (the front desk provides food for the koi), waterfalls, a lovely Orchid-filled greenhouse, and much more beyond the usual pool, exercise room, billiard room, restaurants and library. A shuttle provides regular service to the golf courses, the other 4 Seasons hotel, the village and the Manele beach. We love the feeling of isolation and the cooler temperatures here! Check for online specials; we have stayed twice at well below book prices.
This is a much quieter spot than most Hawaiian resorts--we probably would not choose to stay here with teenagers, but there were young families as well as retired types. You don't get charged for wifi, the refrigerator in the room, morning coffee and muffins, beach umbrellas and chairs at the Manele beach, or even kids' activities. We paid a one-time shuttle charge which included airport pickup and drop-off. You can either fly from Maui or Honolulu or take a passenger ferry from Lahaina on Maui.

Room Tip: The discounted rooms (from the specials) are still terrific--no need to pay for an upgrade, in our o...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Scottish_Traveler_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando
Level Contributor
45 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed April 21, 2013 via mobile

Wife and I stayed our fifth and final night on the island here. I had already played golf up here so knew the difference. Grounds beautiful. Setting spectacular if not un-Hawaii. View from room could be in Italy, Virginia, South America.
Happy hour awesome. Room awesome. Staff awesome.
Wife and I preferred Manele and the beach. Older folks seem to like Koele better.
At Ritz Kapalua now for my last night and I would take either gladly. Cannot wait to go back.

Stayed April 2013, traveled as a couple
Helpful?
1 Thank goof87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands, California
Level Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed April 18, 2013

This is a beautifully situated lodge in a decidedly different Hawaii setting. It's surrounded by Cook Island Pines and hills and overlooks the quirky town of Lanai City. It is the sister property of Manele Bay, which is on the beach 25 minutes by shuttle away. It often felt like the "red-headed step-child" of the two properties; We were not allowed to use Manele's pool although the website stated that the properties are fully reciprocal. After finishing a round of golf at Koele I asked to post my score. They informed me that I would have to go to the Manele course (25 min away?) because they did not have a computer. That's a first at any resort course that we've ever played at! The breakfasts and lunches at the restaurant were great, dinner was marginal. The workout room was beautiful as was the small pool. We took several great hikes from the resort which we thoroughly enjoyed. The town of Lanai City is funky and fun to visit. There are a couple of good breakfast places there for authentic Hawaiian food. We had a corner room which was just beautiful. We took full advantage of the large porch.

Room Tip: Request a ground floor corner room, especially the ones facing the rear of the property.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Diana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodgeatKoele, Resort Manager at Four Seasons Resort Lana'i, The Lodge at Koele, responded to this review, April 24, 2013
Aloha daylilypath,

Thank you for taking the time to review your stay with. I'm pleased to learn you enjoyed your corner room - which offers beautiful views of the gardens, as well as the variety of hikes around the property. The upcountry offers incredible opportunities to explore the pristine surroundings and unique topography of the island. While it's great to learn you enjoyed your breakfasts and lunches, I apologize your dinner did not meet your expectations. I have shared your feedback with our culinary team - appreciate you bringing this to my attention. Regarding your mention of the reciprocal facilities of our sister resort, guests registered at either resort do have charging privileges at both and I apologize for any confusion. Guests have access to all dining and lounge venues, as well as the beach facilities at the sister property. Please let me know if you would like to discuss further. Thank you again for taking the time to share your feedback with us. I hope to see you again soon.

Warmest aloha,

Alice Bouman
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
phoenix
2 reviews
5 of 5 stars Reviewed April 17, 2013

We had a terrific stay. The Lodge at Koele and its staff provided an authentic and relaxing Hawaiian experience, not just the feel of another luxury resort. Both golf courses, the one at Manele Bay and at the Lodge provide completely different experiences, one by the sea the other in the mountains - both with spectacular scenery. Don't skip the hiking trail.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank interconti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
169 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed April 16, 2013

Tired of the beach, this is the place to go. Tired of crowds, endless shops and noise, this is the place to go. Secluded in the mountains with mist on the great lawn in the morning, koi in the large pond, and elegance everywhere, this hotel is a true gem. The guest rooms are the most beautifully furnished I have ever seen with bright colors and patterns. We had a one bedroom suite with a wrap around porch that was large and airy and luxurious. You are pampered from morning until night. Your every wish it their command. Lanai City is the main town - a few streets around a central square. The lodge has a shuttle service that takes you there. Runs every to minutes or so. But to really see this beautiful island with its various topography, you have to rent a jeep. Garden of the Gods, Shipwreck Beach and many more spine jarring locations. This island retains the unspoiled beauty of the true Hawaii.
Although there is a sister hotel, Manele Bay Hotel on the beach, the Lodge is where you want to stay to see something so unique you will never forget it.

Room Tip: You want a room in the south wing overlooking the Great Lawn, not the front of the hotel. It is easy...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 14, 2013

The Lodge at Koele is a magnificent hotel in the mountains of Lanai. The building and the grounds are spectacular, as is the service. On arriving at the ferry dock in Manele Bay we were greeted with flower leis for the women and bead necklaces for the men. Our luggage was tagged and loaded on the shuttle which took us for the 20 minute ride to the Lodge. Upon arrival we were greeted with hot towels and taken into the lobby lounge. There was no line up for check in but we were seated in the lounge area, brought cold juice and the check in formalities were completed in absolute comfort.

Following check in we were escorted to our rooms, and the amenities of the hotel were explained to us. Our room, a garden deluxe, was exquisite, and quite large. The furnishings were beautiful and the ambience of the room was delightful. The best feature was the huge porch with padded rattan furniture. As we were on the end of the building the porch wrapped around the building. The bathroom was elegant with black marble counters and lots of large towels and robes,

The rest of the building was amazing....wide elegant hallways with gorgeous hardwood floors. The main lobby was fabulous with two enormous fireplaces, one at each end, and luxurious furnishings.

But the best part of the whole experience for us were the magnificent grounds and the lovely pool area. The grounds were amazing and brought on a wonderful feeling of serenity and peace. You really can't describe in words the wonderful feeling of tranquillity the Lodge brings to you. You must experience it. The pool, while small, was delightful and never busy. They keep the pool heated to a perfect temperature and provide comfortable padded chaises which are covered with terry cloth covers to absorb the water. We spent the entire day parked there, breaking only for a trip to the lawn bowling pitch or to play croquet. The pool attendant fussed over us all day, bringing us cold water, complimentary snacks and cold drinks, replacing our towels and even offering to clean our sun glasses. We were in heaven.

The food was very good, but it is pricey. I treated myself to the amazing lobster benedict. Expensive but delicious and I thought decent value given you do get a whole lobster!! The other meals we had there were very good but I can't say they were anything special. Some dishes were better than others

But all in all the experience was amazing and we will be returning for a much longer stay. Our two days was totally relaxing and it was great to get away from the overcrowded resorts of Maui into total serenity. This is one of the best hotel experiences we have ever had and we travel extensively both on business and pleasure.

Room Tip: Some of the rooms on the ground floor have direct access from the lanai to the grounds...great if yo...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank stratjg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Lana'i, The Lodge at Koele

Address: 1 Keomoku Hwy, Lanai City, Lanai, HI 96763
Phone Number:
Location: United States > Hawaii > Lanai > Lanai City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Lanai City
Price Range (Based on Average Rates):
Hotel Class:5 star — Four Seasons Resort Lana'i, The Lodge at Koele 5*
Number of rooms: 102
Official Description (provided by the hotel):
Four Seasons Resort Lana'i, The Lodge at Koele is the essence of unexpected Hawaii. Set in the verdant upcountry, The Lodge is reminiscent of a country manor, surrounded by towering pines and offering estate activities such as championship golf, horseback riding and clay shooting. Residential style accommodations are surrounded by manicured gardens. The wrap-around verandah is ideal for relaxing, while inside, guests can sit fireside for afternoon tea or delight in live nightly entertainment. ... more   less 
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Also Known As:
Four Seasons Resort Lana`i, The Lodge At Koele Hotel Lanai City
4 Seasons Resort Lana`i, The Lodge At Koele
Four Seasons Koele
Four Seasons Lanai City
Lanai City Four Seasons
Four Seasons Resort Lana'i, The Lodge At Koele Lanai, Hawaii

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