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“Perfect Kama'aina Getaway” 5 of 5 stars
Review of Four Seasons Resort Lana'i, The Lodge at Koele

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Four Seasons Resort Lana'i, The Lodge at Koele
5.0 of 5 Hotel   |   1 Keomoku Hwy, Lanai City, Lanai, HI 96763   |  
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Ranked #1 of 3 Hotels in Lanai City
Kohala, Hawaii
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Perfect Kama'aina Getaway”
5 of 5 stars Reviewed December 15, 2011

We didn't have to fly to Switzerland or Sonoma to feel like we'd really gone someplace. Loved the Christmas decorations. If it's cold or rainy, try taking the shuttle to Manele Bay...or just curl up in front of a fireplace with a good book.
http://www.hawaiilife.com/articles/2011/12/travel-vacation-lanai/ for my full review!

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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655 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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San Diego
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 14, 2011

While there are plenty of activities at The Lodge (horseback riding, skeet shooting, hiking), it's also an excellent place to kick back with a book and a glass of wine. Take the time to wander the immaculate grounds, and observe the plentiful flowers, wild turkeys, koi, etc. Golf course was in great shape, and uncrowded. My wife raved about the afternoon tea. The food at the resort was outstanding, but for a change, walk into Lanai City and eat at one of the local cafes.

Room Tip: Corner suites are wonderful. If the place is not fully booked, expect them to ask if you want to up...
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rehoboth Beach DE
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 14, 2011

We highly recommend the Four Seasons Lodge at Koele. From the moment we arrived (after a 13 hour trip from the East Coast), we were welcomed by name, and everything we needed was attended to. The management and staff were very friendly and warm. The property itself is beautiful, serene and peaceful. The golf course is challenging and very well maintained - and the golf shop staff are knowledgeable as well. (Watch out for the golf course cat "Princess"!)

I'd agree with ArtistJames' review about the food - we would enjoy a nice lunch then split one entree or have a soup or appetizer for dinner. Do check out the restaurant at the golf course at Manele - the prawn BLT is not one to miss.

Guests staying at the Lodge are also able to take advantage of the amenities of the other Four Seasons property on the island, Manele Bay, which is more of a beach resort and the spa and larger fitness facilities are there. It is like two vacations in one.

The town of Lanai City if a small, friendly village and you can really feel the close knit nature of the community.

From the East Coast (Delaware) - this is a long trip so stay 10 days minimum if you can. Try to get a direct flight into Honolulu or Maui then a puddle jumper to Lanai. Otherwise you're spending too much time in airports. And once you get there, you don't worry about a thing - the Four Seasons staff makes your stay as easy as possible. Thanks Four Seasons!

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodgeatKoele, Resort Manager at Four Seasons Resort Lana'i, The Lodge at Koele, responded to this review, December 17, 2011
Aloha Vicki T,

Mahalo for taking the time to share your great experience on the island and at the Resort. You captured Lanai beautifully, from the fabulous service, spectacular golf to the warmth of the community, it's truly a unique destination. Glad to hear you were able to enjoy time at Manele Bay as well. Our guests love the "island hop experience without ever having to leave the island" experience between the two Four Seasons properties. I hope we have the pleasure of welcoming you back to Lanai soon!

Happy Holidays,

Alice Bouman
Resort Manager
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mauishell
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2011

Lovely, relaxing time on Lana'i at The Lodge at Koele!!! Great Service and Lovely Hotel!

Room Tip: If you prefer warm weather and beaches, you may want to stay at the Manele Bay property.
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, Oregon
Top Contributor
57 reviews 57 reviews
46 hotel reviews
Reviews in 46 cities Reviews in 46 cities
238 helpful votes 238 helpful votes
5 of 5 stars Reviewed December 10, 2011

As fairly recent empty-nesters, my husband and I have taken to travel. Normally we visit a place once, have a wonderful time, then leave to explore someplace new, never to return. We may just make an exception for the Lodge at Koele.

WHEN AND HOW TO COME:

Try to come on off-season dates. We got to use the “stay two nights, get one free” rate twice for our six-night stay. Our upgraded Koele Deluxe room, plus taxes and fees, averaged us less than $300 per night.

TRANSPORTATION:

We came via Island Air. Lanai is serviced by just two commuter airlines, which operate from a small terminal at Honolulu’s airport. We flew Alaska Airlines from Portland, but were unable to get our baggage checked all the way through to Lanai on Island Air. (I believe that other major airlines have agreements to do this, so check.) We had to collect our checked baggage in Honolulu and drag it several hundred yards to the commuter terminal. This wouldn’t have been so terrible, except that the route was surprisingly poorly marked. Fortunately we had plenty of time. If you have a short connection time, complicated baggage, or any sort of physical limitations, you may want to consider taking a cab to the commuter terminal. I’m serious.

The commuter terminal is a humble little place, but relatively easy to navigate. We had to re-check our baggage and go through security again. You should note that Island Air (and I imagine the other commuter airlines that services Lanai) has pretty strict carry-on and checked baggage limitations on weight and size. More than one couple ahead of us had to re-arrange their baggage at the counter—in view of everyone waiting. Make sure you consult your airline’s policies before packing at home.

The commuter terminal itself has only one restaurant, a humble but decent cocktail lounge. Good enough. The flight itself was quick and effortless. Upon arrival at Lanai’s lovely new airport, Four Seasons awaits at their own counter to greet you and whisk you and your luggage away. Your vacation truly begins now.

ROOM AND GROUNDS:

I don’t need to explain how lovely everything is at the Lodge; I’d just be repeating others’ descriptions. It’s all that. We enjoyed our second-floor Koele deluxe corner room with a view out front. You’ll love strolling the grounds. So peaceful and lovely.

FOOD:

My husband and I don’t mind paying to stay at a great resort like this. We’re less thrilled to pay through the nose to eat there, however, so we look for ways to economize in this particular area. Our way of accomplishing this was to avoid the $60-plus entrees in the main dining areas.

For breakfast, we either ordered one of the larger room service meals to share (around $31) or my husband walked the mile into town (as he enjoys) and brought back a to-go breakfast from the Blue Ginger. Delicious and a fraction of the cost.

For other meals, we either ordered drinks and a couple of appetizers at the bar or in the Great Room (about $60 total) or ate at one of the tasty little restaurants in town. The “565” had awesome teriyaki burgers at a good value. Back at the Lodge, snacks at the gift shop were unexpectedly fairly priced.

When we’d go down to Manele, we ordered pool-side snacks. We discovered that the bar area with the couches farthest from the bar itself had a different menu with more reasonably-priced appetizers. ($6-8 for hummus plates, etc.) These same items were double in price closer to the bar. Go figure?

MANELE BAY:

It’s all about the beach. For having over 200 rooms, this place should really have more than one pool. In early December, we were about as off-season as one gets, but the pool still felt relatively busy, with young families splashing and having a wonderful time. I’m not sure why they don’t build a second pool—a separate adult pool like we’ve seen at other Four Seasons would make sense here.

I had a deep tissue massage in the spa at Manele—the most teeth-gritting, intense massage of my life. Be prepared when you request one!

The locker room area was surprisingly small for the size of the resort. My husband and I both had to wait to utilize our lockers as they were crammed into one cubby area. After you dress down into a robe for your massage, you have to wait in a semi-public area of the spa waiting room—the same space which everyone walks through to enter the general locker rooms. I felt a bit naked while waiting! Even so, the locker room was a nice place to change and shower when visiting from Koele. You can charge everything to your Lodge room and are treated just the same as a Manele Bay guest in every way. Just be careful with the locker room floor—I slipped on the wet marble and took an impressive spill that elicited gasps from witnesses (I’m fine.)

MANELE SHUTTLE:

The ride takes about 25 minutes, the last 10 being rather curvy. Some shuttle drivers take these curves at faster speeds than you might expect.

BACK AT THE LODGE—THE SPA:

Koele’s spa operates above the main entrance in a converted guest room suite. The living room space serves as the waiting lounge, the bedroom as the treatment room, and the bathroom as…a bathroom.

I had an 80-minute “Lomi Lomi” Hawaiian massage. Delicious. The entire suite was mine. They offer facials, manicures and pedicures there, too. Don’t be put-off by the size or arrangement of Koele’s spa—it’s all yours, very personal and private and perfect. I preferred it to Manele’s.

KOELE DIVERSIONS:

We did the 5-mile hike behind the Lodge, which was just challenging enough to feel like you accomplished something, and rewarded you with a cool view. We lawn-bowled (and discovered that it’s the same thing as bocce ball), played croquet, and tackled the miniature golf course—which really is a diminutive version of a swanky course. My husband said he’d never seen anything quite like it.

We lounged at the pool, where they offer you chilled towels, pineapple sticks and food service—just like at Manele. We used the small, but excellent gym. My husband hung out in the Lodge library in the mornings. (He took to calling it “my library” since he generally had it to himself.) In the evenings, we’d slip into one of the two hot tubs and enjoy the night sky. Afterwards we’d visit the Great Hall to order a pina colada and listen to the singing piano player, or step out on the front porch to enjoy the guitar-singing cowboy. (Ask him to sing the tune he wrote about the honeymooners he took out on horseback: “Baaaby, would you like to go out for a ride?”)

Other than the food and drink service, all these things were complementary.

Our favorite activity, however, was our private class with Irene and her cousin Sandra. Irene, a 60-something Hawaiian woman, teaches island culture classes at Lanai’s elementary school. We met her in the lobby where she offers free basket weaving demonstrations. For $80 each, my husband and I arranged for individual instruction in Hula dance, ukulele playing, and lei making. Irene, a gentle, soft-spoken woman, has high expectations for her students. “I need to make sure you do the Hula right,” she explained, “or someone might ask you who taught you to do it (incorrectly) like that.” With little talent, no previous experience and a desire to not disappoint Irene, my husband and I gave our full effort. After two hours, we could each play and sing a song on the ukulele while the other danced the Hula. Frankly, we sort of impressed ourselves. This class was the best money we spent on our trip. That night, while drinking my pina colada in the Great Hall, another guest asked me, “Are you the Hula dancer?” Yes, I answered, smiling.

OVERALL:

Koele is the best of all worlds. You can do the beach thing, the ranch thing, or both. At the end of our Manele days, my husband and I looked forward to returning “home” to the quiet of the Koele. While families and honeymooners both happily stay at Manele and the Lodge (and we’re under 55 ourselves), Koele feels more like a place for grown-ups. Not senior citizens, necessarily, but adults—people who appreciate peace, and the beauty of small things. Like the sweetness of a leather chair in the library, a gazebo on the grass, and a crooning cowboy on the veranda.

We’ll be back.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2011

My wife and I have been traveling almost non-stop for the past 6 years from Egypt to Mongolia to Antarctica to Beijing to South Africa to Peru to Tahiti to Alaska to Williamsburg to Paris to Brazil, etc. Our favorite hotel is the Four Seasons Resort Lana'i, The Lodge at Koele. The rooms are elegant, spacious and excellently maintained. The property is equisitely beautiful. The staff seem to have no problem with any request or need. We have been to the Lodge twice and had the same great experience both times. We will surely go back.

Room Tip: Get a ground floor room with deck overlooking the rear gardens or golf course.
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodgeatKoele, Resort Manager at Four Seasons Resort Lana'i, The Lodge at Koele, responded to this review, December 17, 2011
Aloha Francis,

Mahalo nui loa for your wonderful review! Out of all the exotic destinations you have traveled to, we are truly honored that The Lodge is your favorite. The elegant and beautiful surroundings, topped with our gracious staff make for an incredible stay in paradise. We look forward to welcoming you back soon.

A hui hou!

Alice Bouman
Resort Manager
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Calgary, Canada
1 review
5 of 5 stars Reviewed November 30, 2011

This was our fifth stay at Koele and the second this year. We took 12 other people with us. We went to celebrate a friend;s 90th Birthday. She and her husband always went their to celebrate their wedding anniversary. This was her first visit since he passed away several years ago.Several people that went with us had never been there before and said we should make it an annual event. The staff was very helpful in making this a very special occasion.

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort Lana'i, The Lodge at Koele

Address: 1 Keomoku Hwy, Lanai City, Lanai, HI 96763
Phone Number:
Location: United States > Hawaii > Lanai > Lanai City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Lanai City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Resort Lana'i, The Lodge at Koele 5*
Number of rooms: 102
Official Description (provided by the hotel):
Four Seasons Resort Lana'i, The Lodge at Koele is the essence of unexpected Hawaii. Set in the verdant upcountry, The Lodge is reminiscent of a country manor, surrounded by towering pines and offering estate activities such as championship golf, horseback riding and clay shooting. Residential style accommodations are surrounded by manicured gardens. The wrap-around verandah is ideal for relaxing, while inside, guests can sit fireside for afternoon tea or delight in live nightly entertainment. ... more   less 
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Also Known As:
Four Seasons Resort Lana`i, The Lodge At Koele Hotel Lanai City
4 Seasons Resort Lana`i, The Lodge At Koele
Four Seasons Koele
Four Seasons Lanai City
Lanai City Four Seasons
Four Seasons Resort Lana'i, The Lodge At Koele Lanai, Hawaii

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