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“A nice, small hotel.” 4 of 5 stars
Review of The West Inn Kauai

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The West Inn Kauai
2.5 of 5 Small Hotel   |   9690 Kaumualii Hwy., Box 1032, Waimea, Kauai, HI 96796   |  
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Hotel amenities
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$49 off room rate
Ranked #2 of 2 Waimea B&B and Inns
Kauai, Hawaii
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“A nice, small hotel.”
4 of 5 stars Reviewed February 16, 2014

Comfortable, clean rooms, small but more than adequate for two people. Well-kept grounds, friendly manager (Oscar), within walking distance of restaurants and shops. Quiet neighborhood. Seems a bit overpriced for just a hotel room with kitchenette. My only real complaint is the barely luke-warm water in the shower this morning.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon T, General Manager at The West Inn Kauai, responded to this review, February 18, 2014
We apolygize for the issue with the water not being warm enough in the morning. We recently installed a solar water heating system on the roof and with this month long rain we have been having, the sun has not been able to do it's job. Normally there is not a problem as it is usually sunny every day out here in Waimea but I will check to see if the backup water heater breakers are on as they should have kicked in to produce enough hot water for a full occupancy building. This should not have happened and we are very sorry for the inconvenience. Mahalo for bringing this to our attention and we are happy to hear that you enjoyed the room otherwise. Thank you for staying with us and for taking the time to write a review. Aloha!
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21 reviews from our community

Traveler rating
    15
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    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Upland, California
1 review
5 of 5 stars Reviewed February 16, 2014

The West Inn was our saving grace. Coming on a weekend in which the entire island was overbooked, we came across this hotel. They went out of their way to accommodate us with the perfect vacation haven. Extremely clean and homey, the garden inn made our Kauai experience stress free and fulfilling, with a beautiful room to come home to. The front desk manager was warm and welcoming with recommendations for dinner, drinks and beaches. We have found our home away from home and will never stay anywhere else in Kauai. Thank you!!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon T, General Manager at The West Inn Kauai, responded to this review, February 18, 2014
It makes us so happy to hear that you enjoyed your stay with us and that we were able to accommodate you on a sold out weekend on Kauai. We hope to see you again in the future and mahalo for spending the time to write such a nice review about our little Inn.
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Holland, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2014

If you are looking for a great place to stay while on your vacation, then this is the place for you. What a great place !!! Very Clean, roomy and they offer a full Kitchenette if that's in your needs. Staff is very wonderful and courteous. They will catered to your needs. Office Manager Oskar, will take care of you 100%...Very Clean rooms, Laundry facility, great location. Weather is great in the town of Waimea, compare to the other locations on the island during our visit... Walking distance to local stores/ Restaurant's and shops. Quick drives to the beautiful white sandy beaches and all the tourist attractions. But best of all, this is a great place to stay. Honestly, you cannot go wrong with The West Inn...Call them for your next visit on the Island of Kauai ....I know we will !!!

Room Tip: The Kitchenette was so nice to have...We prepared our breakfast every morning and then had the rest...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon T, General Manager at The West Inn Kauai, responded to this review, February 18, 2014
Hearing all of these positive reviews on TripAdvisor makes us strive to do our best at keeping our units new and clean as well as providing excellent customer service. We appreciate that you took the time to acknowledge that and hope you come visit us again in the future. Mahalo for staying with us.
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Sicklerville, New Jersey
1 review
5 of 5 stars Reviewed January 15, 2014

Spent a month living in a 1 Bedroom Suite at The West Inn. This place was exactly what I was looking for. The room was clean and had everything I needed for a comfortable stay. I had a great view of the mountains that make up beautiful Kauai. The staff greeted me with a big smile as if they knew me for years. If you like hiking, the road to Waimea Canyon is a short distance away. If you want a change of pace from the quite town of Waimea, Lihue and Poipu are less than an hour away.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon T, General Manager at The West Inn Kauai, responded to this review, February 18, 2014
We are ecstatic to hear that you had a comfortable stay at our hotel and thank you for writing such a positive review about our new little Inn. We hope to see you again soon.
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Hickory, North Carolina
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 1, 2014

The West Inn is clean, convenient to SW Kaua'i and the Wiamea Canyon/Koke'e Park area.
Wiamea as a town is small and not tourist based, it's a working community of Kaua'i.
Oscar (manager) is very helpful. the room is standard size, good condition and second floor rooms only.
all in all, if you're going hiking in the SW & Western Kaua'i- the West Inn works well.

Room Tip: No fitness center or pool.
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2014

Oskar at the front desk is great. He was super helpful and friendly - gave tips on hikes, helped carry bags to our room, always asking how we were doing and if there was anything we needed. Great asset to the property.

The hotel itself is pretty great, too. Understand, this isn't a fancy resort. But, if you need a clean, comfortable room, they've got it. Ours had an ocean view, but not all will. We had, what I believe was, the cheapest room, and it came with a fridge (w/ real freezer), microwave, sink, plates, bowls, utensils, coffee maker, coffee. I think if you get the suite you also get a stove.

We didn't plan to spend three nights in Waimea, but we ended up really digging the quiet little town. And, having the relaxing hotel room w/ the sounds of the ocean in the background didn't hurt. I'm sure we'll be back.

Room Tip: The lowest numbered rooms have an ocean view (we were in room 3, I think there were 5 or 6 in that b...
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Top Contributor
96 reviews 96 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 20, 2013

This was the perfect place for my husband and I to stay for hiking in Waimea and Kokee. It was an easy drive from here to Waimea canyon, so close.
The room seemed new and was very clean. It was spacious and had a nice lanai. The little
kitchenette was useful and nice to have. The bed was comfortable and there was a nice comfy chair with a foot-rest. It was convenient to have a washer and dryer to use in a common area. Very easy to come and go from this location. Walking distance to some stores and restaurants.
Would stay here again!

Room Tip: Just keep in mind that there are no elevators to the second floor.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon T, General Manager at The West Inn Kauai, responded to this review, December 1, 2013
Thank you so much for posting your review. We are very happy to hear that you were pleased with the accommodations. Sometimes convenience is everything, especially after a day of hiking up in Waimea Canyon. After a long day like that the last thing you want to do is drive an hour or longer to get back to your hotel and being one of only 2 hotels on the west side makes it very convenient for those west side visits. We hope you have a wonderful holiday season and look forward to seeing you in the future. Mahalo!
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Additional Information about The West Inn Kauai

Address: 9690 Kaumualii Hwy., Box 1032, Waimea, Kauai, HI 96796
Phone Number:
Location: United States > Hawaii > Kauai > Waimea
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Waimea
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The West Inn Kauai 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
Newly constructed in 2011, this 20 unit hotel is located in the town of Waimea on the west side of Kauai. All rooms and suites come equipped with air conditioning, free wi-fi, free parking, cable TV, refrigerator, microwave, coffee maker and more. Great location for people coming to work at KVMH, KTF or PMRF(only a 10 minute drive) or for people wanting to visit the west side attractions like Waimea Canyon, Polihale Beach, Historic Waimea Town or those taking a boat tour out of Port Allen. Great location if you are going to Waimea Canyon for the day and don't want the long drive home. ... more   less 
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Also Known As:
The West Inn Kauai Waimea

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