We've just returned and I've read one of the most recent posts and it's hard to believe we were at the same place. We traveled with our 3 children ages 23, 21, and 19. I had done my research, knew what we wanted out of the vacation, booked the trip through RCI points and was not disappointed. We were there from 7/14 - 7/21 in a 2 bedroom unit. I had called ahead ( after reading other reviews ) and requested a 2nd floor unit in Phase 3 and that was granted. It was very spacious for the 5 of us. The girls got the master bed and bath ( 2 queen size beds ) our son slept on the couch and we were more than comfortable in the 2nd bedroom, which is a studio lock down unit. We had our own lanai, refrigerator, microwave, etc. which was great since we awakened before the kids. The furnishings were fine. Yes, the bathrooms and kitchen cabinets are showing signs of age but they were clean and the kitchen was very well equipped. We all loved the lanai which wrapped around the entire unit, with a lovely view of the golf course and ocean in the distance. Were there a few bugs, roosters crowing and rain? I've been to many other islands, that is to be expected. We never felt uncomfortable without air conditioning , the fans and trade winds made it pleasant although my son would have perferred that there had been another fan in the living room area. The beaches were a short drive, we chose a new one every day, each had their own personality. CJ's was a nice restaurant a few minutes away and while the prices at the Foodland were more expensive than the Safeway in Kappa, the convenience made up for it. In our unit ( 28 A & 28 E ) we did not experience any maintenance problems other than the shower door in the master bath flying open on occasion. It helped to have a washer and dryer available and I appreciated that detergent as well as dishwasher powder, coffee filters and paper towels were provided along with replacements ! We enjoyed many wonderful activities on Kaua'i ( the sunset dinner cruise along the NaPoli coast on the Blue Dolphin is a must ) and the Pahio resort was a welcome place to return to every night.

We arrived at Lihue airport about noon on June 15, did our check in at the booth at the airport (very convenient - I hope the Wyndham people who have taken over this Pahio resort continue this amenity) Ka E'O Kai is in Princeville, so after getting our rental vans, we were on our way. (11 of us - my son, daughter in law, 4 granddaughters, ages 14 thru 21, my sis & brother in law, one of my brothers & sis in law, and me! I had rented 2 two bedroom units thru RCI for us for the week of June 15 - 22, 1 unit for my son & family, the other for us old folk.
We stopped for lunch at Scotty's on our way to Princeville. Loved the "garage door" windows facing the beach, and when it showered, they simply closed them! Every thing we ordered was good, and I thought reasonable.
Reading the forum pages told me we should shop for groceries in Kapaa, not wait until we got to Princeville, so we did so. We arrived in Princeville about 4, picked up our keys & checked out the units. My son's was a 2nd floor unit, with cathedral ceilings and a large wrap around deck. Ours was a 1st floor unit, which doesn't have cathedral ceilings, and has a patio, the same size as the wrap around deck. While the upper floor is more impressive, the foot print of the units is exactly the same. Yes, the decor is sort of stuck in the eighties, but it was well maintained, and clean, and lovely. The upper units do not have air conditioning, but with the trade winds, don't really need it. The lower unit does not get the cross ventilation, but did have window air conditioners!

While checking out our unit (lower level) I noticed the flooded main bath. (The one for use of guests in living room and 2nd bedroom) I called the number on the phone for maintainance. When 10 minutes had elapsed, and no one had come, i called again. At this time, I was told that all the Pahio resorts share 1 maintainance guy - he has assistants, but I would have to wait. The workers did come to clean up. They asked if someone was showering in that bathroom, and I replied that we were just checking in. They cleaned it up, using the towels in the unit, but could not determine where the water had come from. They promised replacement towels for the ones they used cleaning up the water. I'm sure they just forgot that they promised us replacements, because when they hadn't come for several hours, I called to request them. They arranged for a guy to come clean the carpet in the hall outside the bath.
After he extracted the water that he could, I told one of my guests had a real problem with chemicals, so he said he would not clean the carpet, set up a large fan to help dry, and left. Later, the floor was flooded again, and this time I could see that the water was pouring down the wall from the unit directly above us. I called maintainance again. The maintainance man said he wasn't sure what they would be doing about the problem - I told him they could not move us without also moving my son & family. He told me he would meet with me at 6:30 A M with suggestions. Mean while they asked the people in the unit directly above us not to use that tub. I called RCI, and they called Ka E'O Kai management. The RCI representative assured me that their manager would call me. That call never occurred. Additionally, the maintainance man never showed up the next morning - I waited until 10:30. They had moved out the people upstairs from our unit, and did repairs. Meanwhile, nothing was said to us, and we lived with soaked carpet in that hall for the week. With the humidity in Hawaii, it just wouldn't dry out - the fan was too cumbersome for us to move around in that area, and too noisy. We just sat it outside for them to come collect. I do not know if they tore the wall apart in that bathroom after we left, but I hope so. If they did not, it would be mold heaven in that climate!
The following morning, I had occasion to call maintainance again - we had no hot water. When no one had shown up in 10 minutes, I called them back, and was told they did not start until 8 - this was not explained during my initial call. When they came, they just flipped the breaker, and the water heater started again. Therefore, the next morning, when we did not have hot water again, rather than call maintainance and wait around for hours, we removed the breaker box cover with a dime, and flipped the breaker ourselves. It was necessary to do this every morning. My family in the other unit had no problems, and I remind you there were 5 girls & 1 guy taking showers, washing clothes, etc in that unit! The beds in both units were comfortable, queens in the master bedrooms, the upper unit had a double in the 2nd bedroom, the downstairs unit had twins. The 2nd bedrooms also had its own entrance, if you desired. As other posts have commented, if it were rented alone, it would feel cramped, but as a 2nd bedroom, was fine. The living room was very spacious, and had tv, vcr, stereo. The kitchen was very well equipped, with full size refrig, jennaire range, dishwasher, all your small appliances, plenty of countertop, a breakfast bar and table, and a separate bar with 2 more stools! Our main bath was basic - shower-tub, stool, sink. The closet (good sized for the 2nd br was in the hallway outside this bath, and bedroom. It held the vacuum, broom, iron, ironingboard, etc, as well. The master br was large, and there was enough closet space in the master bath to really live there. It had a separate little room for the stool, a large vanity area, large tub and sliding patio door to another deck/patio which housed the washer/dryer in one closet, and the water heater in another. Great location, because if you were visiting, you didn't have the noisy background. The resort gives you a little box of soap to start washing, and that is convenient. They also provide toilet paper, salt & pepper,dishwasher soap, etc. The units were large enough for us to have family dinners-all 11 of us, without feeling cramped. The hot tub by the club house had a sand pebble bottom, which felt wonderful on our feet, and we gals would take our plastic glass of wine down in the late afternoon/early evening and soak and have our wine. That was very relaxing. The staff at the resort was accomodating. Management isn't. When I was checking out, another woman was at the desk complaining loudly. Management was to have called her the previous evening about an issue, and never did. I am also doing a trip report, cause we had a great time in Kauai, so will get to bore you further!

This is not a resort it is a dirty run down condo complex, no Food service or bar not even a small store, the pool is in disrepair and roosters crow right outside your window day and night. It rains a lot on this side of the Island, no beach within walking distances, you have to drive into town 20 plus minutes to do anything, we had ants and cockroaches in our unit 6-A, we asked to change rooms on 3 occasions and were told NO! The Island is Beautiful but don't stay here. Hope this helps you!

Stayed at this facility May 5-12 of 2007. Front office staff and crew are very nice and helpful.

We stayed in a two bedroom unit #24B, which is a second floor unit. Very well equiped and clean. There is a one bedroom lockout unit attached to these making them 2 bedrooms. The small one bedroom studio had a jacuzzi tub, refridgerator and wet bar. The main unit has a fully equiped kitchen, seperate bedroom and jacuzzi tub as well. Very large overall.

The entire facility is maintained very well. The downside to this place is inadequate parking stalls for all the cars, and the fact that Wyndam purchased the Pahio last year and made some changes to the security and access to some of the facilties. The pool was off-limits after dusk. I asked why, and was told because there is insufficient lighting for security around the pool grounds. This was a negative, since we like to use the hot tub at night, and couldn't.
Overall, we enjoyed our stay there and would return providing that the two situations noted above are addressed.

Thanks for reading my review! Mahalo!