Our 41st Anniversary trip to Kauai left us with mixed feelings!
The Pali Ke Kua Village is a nice place in Princeville, Kauai but not quite up to the par of
The Cliffs Club in which we stayed on 3 other stays in the last 2 years!
Obvious maintanence deficiencies compared to 4 or 5 star resorts in the area!
(ie: caulking smeared all around the toilets, chrome angle stops supplying the toilets painted over with traces of mildew, oven dirty and refrigerator dirty and curtains that blew dust when opened!
After we got adjusted to these disappointments we did have a good time because frankly we spent little time there!
The biggest nightmare was finding the place after dark even when we had GPS because you see there are no visable addresses only Village names to look for!
The Pali Ke Kua Village sign had little ambient light to view it by plus the amount of vegetation covering part of it!
GPS didn't help either as it said "you here" we were no way close to the actual complex!
After driving around for more than an hour I Thanked a St. Regis Valet for the knowledge of where the village was and being so helpful!
For you folks who wish to go there the best way to get there is to go all the way to the end of Ka Haku Road to the ST. Regis Resort turn around and go 2 villages up on the left to the village!
When I got to the complex I had to wonder around in the rain, in the dark for 15 minutes and finally stumbling onto the office by accident!
Luckly they were thoughful enough to post information on how to get to your room by a secret code and dialing it but I was just about to blow and had to take a timeout!!!
After settling down I found I could dial the lock and retrieve my keys + map and proceeded to my room when I missed the sidewalk because of the poor lighting!
By the way the office closed a 4PM so no one was there to help me, the Pleasant Hawaiian confirmation showed a phone number to an answering machine that didn't help either!
The office is up around the corner on right but there is no sign showing OFFICE because of HOA rules not allowing signs!!!
You will also find the complex poorly lit because of the rules because of a native bird or something so watch your step!
Now for you folks I wish to say that after the first night everything was 100% tolerable wonderful views of mountains + Bali Hai from our back porch...
Beautiful flora and vistas, wonderful Hanalei Valley, fish tacos at Kylipsos in Hanalei, lots of wonderful shops, flea markets and so much to do here!
Your going to be busy!!!!
Lots of picture taking of vistas and sea scapes from behind the complex above the cliffs here!
There are whales here!!!
Also check out the Showing of SOUTH PACIFIC at the Hyatt Kauai Beach Resort its great fun along with a good buffet!
On the second day at the Pali Ke Kua Village I went to the office to check in and met the General Manager named Jaymi Kaleiohi!
What a huge personality who was loaded with information and truely understood what happened to us!
Explaining that because of the mixed ownership she was very limited on what control or maintanence she could with because of private ownership responsibilities!
She diffused the situation by explaining everything and made us truely one of the family!
Her personality melted our anger in a blink of an eye and lets say now we love her!
Please understand that The Castle Resorts at the Pali Ke Kua Village is only 1/2 half owner approx. of the village the remainder is individually owned condos!
All in all I totally love Princeville and the perceived 4 + 5 star rating of the area but things like I experienced can leave you with a bad taste in your mouth!
Maybe you would more like using a Resort that would be more available to clients needs to save yourself great amounts of pain!
- Official Description (provided by the hotel):
- Castle at Princeville is set amid the beauty of Kauai's North Shore with scenic mountains streaming with waterfalls and spectacular views of Hanalei Bay. The resort offers a wide variety of moderate condominium units in three complexes. Each spacious suite features spectacular views overlooking Princeville's famous golf courses or coastline. ... more less
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- Also Known As:
- Castle At Princeville Hotel Princeville
- Castle At Princeville Kauai