We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castle at Princeville: Traveler Reviews

3.0 of 5
5300 Ka Haku Rd, Suite C, Princeville, Kauai, HI 96722
Hotel amenities
Castle at Princeville
Ranked #4 of 4 hotels in Princeville
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

17 reviews from our community

    Trip type
Traveler rating
    5
    4
    3
    4
    1
Date Rating
Pearl City, Hawaii
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Breathtaking view, sub par facilities”
2 of 5 stars Reviewed May 28, 2012

The view was fantastic from the lanai. But, that's where it ends. We stayed here for the Memorial Day holiday with my in laws. The sheets smelled bad and the beds were grungy. The carpet was old, the bathroom towels were very rough and "well used." Kitchen was recently remodeled, which was ok. Our first night there yielded little sleep due to the critters making all kinds of interesting sounds.
Staff absent almost all the time. The emergency phone numbers didn't work. No one from Castle seemed to care at all after I finally got in touch with a national number, that we had animals living in the closet. Just our luck that they're nocturnal.
The beach itself (Hideaways) was awesome. This review only reflects the condo itself, not the beach or views. Next time we go to Princeville, we'll be staying in Hanalei.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Skinny D about Castle at Princeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRHHNL, General Manager at Castle at Princeville, responded to this review
May 30, 2012
Thank you for your feedback about your recent stay with us. We appreciate you taking the time to share you experience and we're glad you enjoyed our...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penryn, California
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“What a view!”
3 of 5 stars Reviewed April 26, 2012 via mobile

I booked this condo online with a special 1/2 off price and was pleasantly surprised with the accommodations, everything was good. Our unit was on the point overlooking the ocean and received the PERFECT sunset views! Well stocked unit needing nothing else. The furniture is definitely dated but was comfortable. The units were built in the 70's and were updated in 1994 but maintained the 70's look so nothing fancy or modern there.

Stayed April 2012
Was this review helpful? Yes 2
Ask bienbrandy about Castle at Princeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRHHNL, Manager at Castle at Princeville, responded to this review
May 22, 2012
Thank you for your wonderful remarks. I am glad that you enjoyed your stay while here on Kauai and you got to experience the wonderful views that we have to offer. We look forward to welcoming you back soon.
Mahalo
Jaymi Kaleiohi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Clemente, CA
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“Can't beat the view, but forget the rest”
2 of 5 stars Reviewed October 6, 2011 via mobile

Our room had clearly seen better days...bugs everywhere, dated furniture and a tired mattress, grimy carpets and bath towels that were probably about 20 yrs old. But the view over Hanalei bay was stupendous. If it weren't for the mosquitos, my family probably would have been better off sleeping on the lanai (it is, after all, what you're paying for at this place). Even with the view, my husband and I both agreed that for close to $200, this place was a rip-off. Better to call one of the local realty/property managers (like Oceanfront) and negotiate for a condo in Pu'u Poa. That's what we did when we checked out of this place.

  • Stayed October 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
Ask aejae212 about Castle at Princeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAP_Kauai, Manager at Castle at Princeville, responded to this review
October 17, 2011
Thank you for your feedback about your recent stay with us. We appreciate you taking the time to share your experience and we’re glad you enjoyed our...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Princeville hotels

Cliffs at Princeville
4 of 5 stars
Show Prices ABS:HotelCheckRates-d261985?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Ali\
4 of 5 stars
Show Prices ABS:HotelCheckRates-d252991?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Pahio at Shearwater
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1112838?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Plantation at Princeville
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1067258?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Olympia, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“If you can find the office to check in, the condo is nice”
3 of 5 stars Reviewed August 11, 2011

We stayed at the Hale Moi condos.

The condo was nice, had a gorgeous mountain view. You could watch the waterfalls multiply after the rain swept through and was amazing. The condo was clean and a reasonalbe price for the area. It was very quiet and in great walking distance to Queens Bath and hidden beaches, both of which was amazingly beautiful. The location was very quiet, except for the roosters on the island which seem to be unavoidable.

Two problems with the hotel:
1. There is no sign anywhere for Castle at Princeville and the office closes at 4:30pm. The office is in a separate sub-division. Mapquest does not show the location properly. We drove up and down the main strip about 5 times, since the office was closed, talking on the phone to someone on another island who had never been there. We kept being told it was next to a restaraunt called 'Saffron' that was either out of business or without signage at all. After spending 5 days in Kauai, it was the first frustrating experience. While signage is minimal in general in Kauai, they should really give better directions on how to check in. We booked through AAA and were not given good information. If we did not have a cell phone and a pen to write down the after hour number when we called the office number on the confirmation sheet, we would have never figured it out. Once we found the office and figured out the drop box code, it was fine. We checked out during office hours and the staff was very nice at that time.

2. There was evidence of bugs, although the roaches were dead so extermination seemed to be ongoing and acceptable. After living in Texas and Florida, it seemed fine to me, but my girlfriend was a little freaked out. There are bugs in HI so it must be a constant struggle to keep them under control. Letting guests know to keep all food in sealed containers (which were provided in the condo) or the fridge would have been great advice, and I recommend that to people who stay here.

Now that I know where to check in, I would stay there again. The scenery and beauty of the north shore is stunning.

Room Tip: The mountain views are really good
See more room tips
  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
Ask Christopher S about Castle at Princeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
“Needs work!”
2 of 5 stars Reviewed July 30, 2011 via mobile

Beautiful ocean view. Clean at first glance but after a second look, this place has been seriously neglected. Louvered doors in the bedroom were disgustingly grimy. Kitchen cabinets needed a thorough cleaning. Upholstered furniture was threadbare. Needed a paint job several years ago. Patio furniture was equally beat up. Lots of potential due to fabulous location but definitely needs work.

  • Stayed July 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Travelernanj about Castle at Princeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CAP_Kauai, Manager at Castle at Princeville, responded to this review
August 1, 2011
Thank you for your feedback about your recent stay with us. We appreciate you taking the time to share your experience. Pleas be assured that we...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanalei Bay Resort
Great value on a similar hotel
Princeville, Kauai
4 of 5 stars 820 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Princeville
Luxury
Sheraton Kauai Resort
Sheraton Kauai Resort 4.0 of 5 stars 458 reviews
Good for business
Aston Islander on the Beach
Aston Islander on the Beach 4.0 of 5 stars 964 reviews
Near the beach
Hotel Coral Reef
Hotel Coral Reef 4.5 of 5 stars 157 reviews
Near the beach
Courtyard by Marriott Kauai at Coconut Beach
Courtyard by Marriott Kauai at C... 4.0 of 5 stars 474 reviews
Show Prices ABS:HotelCheckRates-d111674?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d87217?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d87214?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d90144?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Princeville
Hanalei Bay Resort 4.0 of 5 stars 820 reviews Westin Princeville Ocean Resort ... 4.5 of 5 stars 798 reviews St. Regis Princeville Resort 4.5 of 5 stars 1,087 reviews Koa Kea Hotel & Resort 5.0 of 5 stars 1,000 reviews
Show Prices ABS:HotelCheckRates-d114037?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1023257?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d111672?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1027174?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 4 hotels in Princeville, ranked by popularity

Been to Castle at Princeville? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Castle at Princeville

Also Known As:
Castle At Princeville Hotel Princeville
Castle At Princeville Hotel
Castle At Princeville Kauai
Address: 5300 Ka Haku Rd, Suite C, Princeville, Kauai, HI 96722
Region: United States > Hawaii > Kauai > Princeville
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
#3 Top resorts Hotels in Princeville
#4 Romantic Hotels in Princeville
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Priceline, Hotels.com, Tingo and Venere so you can book your Castle at Princeville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Castle at Princeville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Castle at Princeville
Enter dates & see best prices* (from our partners)
Show Prices