We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Hanalei Bay Resort and Princeville?

We'll send you updates with the latest deals, reviews and articles for Hanalei Bay Resort and Princeville each week.

  • Save Hanalei Bay Resort
  • E-mail this page
BOOK NOW!

Hanalei Bay Resort: Traveler Reviews


Hanalei Bay Resort
5380 Honoiki Road, Princeville, Kauai, HI 96722
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Find Cheap Flights to Kauai Island

Traveler Reviews

78% Recommend
4.0 of 5 stars 366 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (366)
[ Date ] [ Rating ]
Big changes coming to Hanalei Bay

Hanalei Bay Resort

Save Review
4 of 5 stars
Downtheshore 1 contribution
Jersey Shore
Aug 9, 2008
3/4 found this review helpful

According to The Garden Island newspaper of Kauai, Hanalei Bay Reort has been sold. The new owners are Celebrity Reorts of Orlando. We stayed at HBR during the month of May. Having vacationed there 3 times in the past, we did notice some areas of neglect. Not having Bali Hai opened for dining was a real disappointment. Staff had been cutback and the resort needed some TLC. This maybe the shot in the arm the resort needed. Hoping the sale of Happy Talk Lounge and Bali Hai Restaurant goes through.

  • Date of stay May 2008
  • Member since September 03, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $279 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderfully Relaxing

Hanalei Bay Resort

Save Review
5 of 5 stars
sbrugby 1 contribution
sbrugby
Aug 9, 2008 | Trip type: Couples
4/4 found this review helpful

We recently stayed in condo 7307 which we rented through Aloha Condos and had the time of our lives. It was perfectly decorated, comfortable yet elegant. It was so nice to have a condo with all the amenities we could ever have wanted from irons to ice chests and snorkle gear. HBR was a beautiful location with an incredible pool and the best bar in town! I would highly recommend renting this condo. We hope to be back soon.

  • Liked — Gorgeous Views!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 09, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $279 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Jurassic Park

Hanalei Bay Resort

Save Review
1 of 5 stars
pmt3 15 contributions
florida
Aug 9, 2008 | Trip type: Family
1/1 found this review helpful

We thouroughly researched our options for lodging in Hanalei before booking, and although a few reviews for Hanalei Bay Resort were negative, decided there was enough positive feedback to validate staying there. We knew it was a time share property and have never been disappointed with a time share resort before. We found a good (?) price by renting from a timeshare owner.

I called weeks in advance and requested a renovated room with a great view, but the woman copped an attitude and said "I can request it, but that doesn't mean you'll get one". I should have known we were in trouble then. Sure enough, after hunting through the overgrown bushes for the entrance to our unit, we found our ancient ruin.

It was a dark, cave-like one bedroom, with discolored wallpaper, old paint and furnishings from the 80's. The grout was dirty and the tub area needed recaulking. Just look at the pictures to get an idea of the quality. The refrigerator opened from the wrong side and was rusted out. There was even rust (or something?) in our ice cubes. Our utensils were dirty and we made a game of "kill the mosquitoes" with our kids the first night there. Wonder how long it has been since the Health Dept. inspected this unit?

We've been on dozens of vacations, and do not consider ourselves high maintenance at all. We have never, in twenty years, requsted to be moved to another room...until this trip. The front desk said we'd have to wait till the next day to see if anything was available. We did and they said everything was booked. I said "please tell the manager that we are very disappointed with our unit." They never appologized or called to see what was wrong, etc.

Our particular unit (in building 2) had a stained headboard, prehistoric bedspread, and fitted sheets that came off the mattress if you rolled over. I tried not to think about that too much! The pillows were tiny and there were no black out curtains in the bedroom, so when the sun comes up (and the roosters), so do you.

The only thing this resort has going for it, presumably, is the plethora of tennis courts and the view from SOME buildings. If you do decide to stay here, rent from an owner, get lots of pictures, and understand that the resort does not have many ammenities. The pool is nice, but seating is limited. There is a steep path to Princeville's beach, but signs that the chairs are only for Princeville guests. The Bali Hai restaurant is closed for renovations, there is no shop or poolside service. You take out your own trash and they clean your room/replace towels once a week.

We did enjoy the Happy Talk lounge a couple nights-they had great local talent and good food. On Friday evening they had complimentary appetizers.

The really sad thing about this resort is they are still selling timeshares to vacationers. We met people that had gone on "the tour" and were shown a gorgeous, everything shiny-new, room, with an incredible view. They were ready to buy. I told them to stop by and see our timeshare room! Isn't that bait and switch to sell one thing and get something inferior? Timeshare owners will never be able to rent their units for more than a couple hundred dollars if they are in poor condition. Where are the timeshare owners' maintainance fees going? IMO, the dilapidated units should not be occupied until they are totally gutted and updated.

On a positive note, we had an outstanding (and less expensive)experience on Maui-check my review of Kaanapali Beach Club Resort.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since July 06, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $279 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Ginny and Dick Richards Condo at Hanalei

Hanalei Bay Resort

Save Review
5 of 5 stars
dsteiner 1 contribution
northern IL
Aug 8, 2008 | Trip type: Couples
1/1 found this review helpful

Hanalei Bay Resort is an outstanding value. Not only are you staying on (my personal favorite) the north side of the island where it is lush and beautiful everywhere you look - the accommodations are great. Some of the rooms (we heard from other travelers) didn't have the greatest views. However if you stay in Ginny and Dick Richards condo (they own it and you get to use the facilities of the resort), you will have one of the most spectacular views! You can see the waterfall coming down the mountain, you see the bay and the pool area (which is the most beautiful pool I've ever seen) and it is very quiet. You have your own private lanaei and its simply amazing. I don't think its appropriate to give out their personal contact info but I'm sure you can get it through this site. We spent 11 days soaking up the beauty of this magical place. You don't need to spend a fortune on one of the big hotels. The Richards have a condo that splits into two separate rooms. One side had a full kitchen which came in very handy. The other side had a good size refrigerator - also helpful. This was our second trip to Kauai but our first to the Richard's condo. I'm hoping to make it back there sooner than later! Mahalo!!!!

  • Liked — The location and the price
  • Disliked — Not much in terms of amenities. Restaurant was closed; bar was ok
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since May 03, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Pet owners, Families with young children
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $279 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
4221 is the BEST!

Hanalei Bay Resort

Save Review
5 of 5 stars
brigette13255 2 contributions
San Francisco
Jul 28, 2008 | Trip type: Solo travel
4/4 found this review helpful

Each time I leave Kauai, it gets harder and harder to get on the plane. This time it was exceptionally difficult to leave because of the wonderful condo I stayed at and the fantastic HBR. Condo 4221 was absolutely perfect. Each day I would wake up to a view of Bali Hai and Hanalei Bay from my huge bed. I spent a lot of time in the condo because it was so peaceful and the view was so amazing. The entire experience was made even more special through my correspondence with Joan, the condo owner. She was so warm, so funny, and so caring. She made a few extra accomodations that made my stay even more special. Thanks, Joan! :)

Each day around 4, I would saunter over to the Happy Talk Lounge and have a cocktail or two before I got ready to enjoy the sunset from some perfect locale. I was traveling by myself so I was very appreciative of the warm staff at the Resort. And how can you beat that view?

The pool was a perfect place to relax - it was never crowded and was the perfect temperature. Bring a book and just chill.

All in all, it was the perfect experience and I would heartily recommend it. There's something so magical about Kauai...many thanks to Joan and HBR for adding so much to that magic.

  • Liked — Beauty, peace and quiet.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since July 28, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Pet owners, Families with young children
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $279 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Hanalei Bay Resort? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Hanalei Bay Resort?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Hanalei Bay Resort Address

5380 Honoiki Road, Princeville, Kauai, HI 96722