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“Great resort” 4 of 5 stars
Review of Hanalei Bay Resort

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Hanalei Bay Resort
3.0 of 5 Resort   |   5380 Honoiki Road, Princeville, Kauai, HI 96722   |  
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Ranked #3 of 5 hotels in Princeville
GreenLeadersSilver level
Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great resort”
4 of 5 stars Reviewed November 6, 2013

Spent a week at this resort in a timeshare exchange. Resort is in a beautiful location with very friendly staff and great amenities. Pool and beach are fantastic. Unfortunately the welcome center and restaurant are STILL under renovation - will they ever be finished?? Our two bedroom two bath unit was very large and had a nice view of the bay and mountains even though it was on the ground floor. It did need renovation and redecorating though as the bathroom and kitchen fixtures were vintage 1980's and some wallpaper was peeling. Town of Hanalei is only a few minutes drive and had several good restaurants and shops. Many good, uncrowded beaches nearby as well. Overall a terrific visit for first time visitors to Hawaii/Kauai.

Room Tip: Make sure unit has been renovated and is on a high floor.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, November 13, 2013
Aloha JToe2013,
Thank you for your post. We are so happy to know you enjoyed your week vacation with us recently. We are glad our accommodations and location were fantastic. We hope you had a great time checking out some of the restaurants and shops in town during your stay. Come back to visit us again soon!
Mahalo
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
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English first
Brooklin, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 5, 2013

Very peaceful, ocean view, pleasant staff, family and seniors friendly. Many amenities and tons of public beaches available. Strongly recommend this property. Will return any time. Easy access to the beach. White sand, clean beach by the resort.

Room Tip: Upper floor, ocean-view.
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Green Features: Extremely clean, immediate waste and recycling removal. No cars allowed near the units.
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, November 13, 2013
Aloha mica125,
We are thrilled to learn of your recent stay at Hanalei Bay Resort. We are so glad you enjoyed our amenities and the beauty of the beach. Come back again soon!
Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut Creek, Ca
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 3, 2013

Sadly, we just returned from a 10-day visit here, our first time. I can only imagine how great it is when the lobby/bar/restaurant amenities are back in service (reconstruction due to fire) estimated May 2014. It's pretty great even without it!. We loved the property--beautiful grounds and pool, helpful and caring staff, terrific views. We even got a few days of tennis in!
Be aware that this resort has many components: timeshares and privately owned units so make sure you know what you're getting! We rented a wonderful dead on view unit of Bali Hai (Mt Makana) that promised upgrades and "full kitchen." This was not accurate. I like to make meals on vacation so this was a sticking point as the sink was a bar sink, the countertops for prep very limited, appliances older. The bedspread on the king was ripping at the seams, the carpet needed to be changed out many moons ago, etc.The beds were quite comfortable! We got past it, but just not at all what we thought it would be even after several conversations with the owner!
On the other hand, my sister and her husband rented a unit that was just rehabbed beyond measure.Just gorgeous! It had a table to accommodate six so needless to say we shared some of our meals there---and she doesn't even like cooking on vacation!!
We will return but will take greater care in unit choice. If you like to email me, I will tell you the unit we rented.

Room Tip: "Be aware that this resort has many components: timeshares and privately owned units so make su...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, November 13, 2013
Aloha AvidTraveler48,
Thank you for your review. We greatly appreciate your feedback and are so glad you enjoyed our property grounds, accommodations, staff and views. It's great to know you visiting with family and we hope everyone's stay was successful. We look forward to welcoming you back again sometime in the future!
Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nampa, Idaho
Top Contributor
87 reviews 87 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 3, 2013

The first time we saw the view we knew this is the place we wanted to return to forever. Overlooking Hanalei Bay this home to the movie "South Pacific" has all the nostalgia at a very affordable price. Many units have been completely remodeled and the rest are in process. The management and staff are here to serve and make your stay "Da Kine". (The Best). Get a two bedroom unit if you can as they all have ocean views. Pick banana's outside your room, coconuts, papaya's, mango's are all for the picking. Right next door you can stay at the St Regis for 3 times more money. We share the same beach with them.

Room Tip: All two bedroom units have an ocean view overlooking Hanalei Bay. I like the third floor as they ha...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2013

We were in an updated room which was very nicely furnished. The front desk staff and concierge services were excellent. The main drawback right now is that because of the remodeling there is no dining or bar at the hotel for the next few months. Then they will deserve 5 stars.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, November 13, 2013
Aloha ClarkHodder,
We are pleased you to know how much you enjoyed your room. We are thrilled our staff could assist you with any inquiries you may have had during your stay as well. We look forward to welcoming you back once renovations are complete. See you soon!
Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 31, 2013

I just called to get more information about the rooms and was told that there is renovation going until 2014. When I asked if it would be noisy, the answer was: "well, if you're doing renovations, there is always noise". I wish they had given me a less abrupt response; I was just trying to understand if the noise would be disruptive of my stay or not. I just cancelled my reservation.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, November 13, 2013
Hi ClaroDePalabra,
Thank you for your post. Please accept our apologies for our response to your question. While there is renovation going on at our property, we do our best to make sure out guests are accommodated and enjoying vacation. We would like to speak with you directly regarding your experience and invite you to contact us at spacer@gpresorts.com . We hope to speak with you soon.
Mahalo
Scott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2013

We loved the Hanalei Bay Resort. The pool and jacuzzi have waterfalls with beautiful plants surrounding it. At night it is lit by torches and open until 9 pm. Relaxing in the jacuzzi after dinner was fabulous. There is a wonderful winding path down to the beach which you can walk in about 7 minutes, or you can get a ride down or back on a golf cart. The beach is shared with the St. Regis and its a wonderful place to watch the amazing sunsets. There are trees on the beach, so you can bring your beach chairs down and sit in the shade. The resort folks are very friendly, accomodating and helpful. The location on the island was terrific for us because we love beaches. There are many great beaches to explore, most of which have winding paths down to the water. In summer you can get a wonderful boat trip from Anini Beach to see the Na Pali Coast with the Na Pali Sea Breeze Tour which is well worth it and close by. If you like tennis, there are tennis courts at the resort. We loved this resort and hope to go back some day. We felt like we were in the lap of luxury and everyone worked hard to make our stay enjoyable.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, November 13, 2013
Aloha seashellsherri,
Thank you for reviewing your stay. We are thrilled that you enjoyed your experience with us at Hanalei Bay Resort. We appreciate your kind words regarding our accommodations and our surrounding area. We hope you had fun exploring the island. We look forward to welcoming you back for another successful stay in the future!
Mahalo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hanalei Bay Resort

Address: 5380 Honoiki Road, Princeville, Kauai, HI 96722
Phone Number:
Location: United States > Hawaii > Kauai > Princeville
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 5 hotels in Princeville
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hanalei Bay Resort 3*
Reservation Options:
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Also Known As:
Hanalei Bay Hotel Princeville
Hanalei Bay Princeville
Hanalei Bay Resort Princeville, Kauai

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