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“Beautiful resort” 4 of 5 stars
Review of Hanalei Bay Resort

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Hanalei Bay Resort
3.0 of 5 Resort   |   5380 Honoiki Road, Princeville, Kauai, HI 96722   |  
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Ranked #3 of 5 hotels in Princeville
GreenLeadersSilver level
Fort Wayne, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Beautiful resort”
4 of 5 stars Reviewed June 10, 2013

HBR is a beautiful resort. We were amazed how uncrowded it seemed. From other visitors there, we concluded that renting from an owner was definitely the way to go. I did research and found the most beautiful unit, 6303-6304 to rent from an owner. It was absolutely perfect. Other people were not pleased when they rented from HBR. They said that they were old and worn out. Pros and cons. Pros- the pool and hot tub were beautiful. The grilling "station" was awesome. We were expecting little, dirty grills (when you think of community grills.) What we got was huge, heavy duty gas grills that seemed to be cleaned daily. We sat down there almost every evening with a glass of wine while we grilled and looked at the most beautiful scenery you will probably ever see! The cons were few. Long trek to most of the units. They had a few golf carts, but the guys driving never stopped to ask if you needed a ride. More than 4 times, we were struggling with hands full of groceries and they would drive by with an empty cart like they didn't even see you. I would suggest to HBR to maybe ask their visitors if they needed a ride. They said that you could request rides, but I would think that it would be a nice touch for the drivers to ask guests along the way. All in all, I would stay in this resort again! The view alone was amazing and worth staying here!

Room Tip: 6303-6304 seemed a perfect fit for us. Average walk from the parking lot, but close to both pools...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, June 28, 2013
Aloha Keekmeister65,
We're so glad to learn you enjoyed your unit and the gas grills we provide to all of our guests. It's a great resource for those that wish to cook some of their own meals. We're sorry to hear that some of our staff failed to ask if you needed help when arriving to the resort with groceries. We thank you for pointing this out and will be sure to share it with our management team. We hope to welcome you back in the future for an even better stay!
Mahalo
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Coolangatta, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2013

I absolutely loved Hanelei Bay Resort. The location is perfect with stunning views of the mountains and beaches. The staff were exceptional and very friendly and nothing was too much trouble, I especially enjoyed the hot tub and the hot coffee in the morning was a nice touch. Kauai is certainly one of the most beautiful islands in the world and our stay at Haneli Bay one we will never forget. Five nights was not nearly enough time, I would recommend at least 10 days.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, June 28, 2013
Aloha,
So glad you had a great stay at the resort, and you are correct, a longer stay at the resort is the way to go. The Hot tub with the heated waterfall and sand bottom are a big amenity for all of our guests. We look forward to seeing you next time, only longer this time.
Mahalo
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Susanville
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 31, 2013

We stayed at Hanalei Bay Resort 13 years ago. Loved it then, love it now. We are happy to see they are doing some remodeling. The grounds are gorgeous, the views are spectacular. We enjoyed the natural look of the pool area and there were always chairs and lounges available. The hike down to the beach is steep but Hanalei Bay is truly paradise and the well-protected reef offers decent snorkeling. Then resort provides rides up and down the beach for those who don't want to hike it. Can't wait to return when the restaurant is completed.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, June 28, 2013
Aloha Kristin V,
We're so glad you could welcome you back to Hanalei Bay Resort after your last visit 13 years ago. We are renovating the resort in hopes that it should be finished momentarily. We're glad you were able to relax for a week in paradise. We look forward to welcoming you back one all renovations are complete. See you then!
Mahalo
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CA
Top Contributor
74 reviews 74 reviews
44 hotel reviews
Reviews in 47 cities Reviews in 47 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 31, 2013

Pros:
*Beautiful view of garden/flowers, green hills with white clouds hanging, like a picture!
*Big room/patio. Washer/dryer is convenient.

Cons:
*Saw a 2" long cockroach in the kitchen crawling on paper towel, scarry!
*Room service every 4 days. With cocoroach problem, we took trash out every night to the street per front desk's instruction.
*Check out time is 10 am, too early if you go snorkeling and need a shower etc.
*Parking lot is very far from the unit. We had to drag all the luggage uphill several times. The golf carts are too busy to come by.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, June 4, 2013
Aloha bobolee55,
Thank you for reviewing your stay at Hanalei Bay Resort. We're glad you enjoyed the view from your room and relaxing on the patio. However, we understand there were some concerns during your stay as well. We greatly apologize for any unwelcomed guests you may have seen in your kitchen. We'll be sure to do a full sweep of the room. We hope that we can welcome you back in the future for an even better stay!
Mahalo
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Placerville, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2013

Hanalei Bay Resort is wonderful. We stayed in unit 3106. Close to the parking lot, close to the pool, totally amazing view!! All this yet very private. Very comfortable bed. The owner was great to work with too. This was my first time in Kauai. We also spent some time on the south shore. Love the north way better, but we did have perfect weather, no real rain to speak of. Easy walk down to a great beach & they bring you back up the hill if you want. Only negative is the restaurant not being open because of a fire. Other then that I totally recommend the HBR & unit 3106.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, June 28, 2013
Aloha,
Unit 3106 is a great unit, and very close to just about everything you would need for a good vacation. We hope to have the restaurant and bar completed sometime in early 2014 , and look forward to your return trip back to our little slice of paradise.
Mahalo
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connecticut
Top Contributor
51 reviews 51 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 24, 2013

We have been coming here to Hanalei Bay Resort for 15 years. Alot has changed over the years, but I have to say, the resort is at its best. The view is INCREDIBLE! Room renovations are proceeding extremely well, and we are staying in a renovated room right now, and it is wonderful. The restaurant and bar should be completed this fall and the plans look great. But, the best part of HBR is the feeling of "Ohana". The entire staff from the top down is GREAT! Everyone can't do enough to make your stay as enjoyable as possible. WE LOVE HANALEI BAY RESORT!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, June 4, 2013
Aloha,
Mahalo for noticing all the great changes happening at the resort. The boards and the staff have worked very hard to bring the resort back to the level of excellence of the past, and look forward to exceeding expectations for all of our guests. We hope now, you feel you are part of our Ohana as well, and look forward to seeing you again.
mahalo
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Castro Valley, California, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2013

We had a nice relaxing time at the HBR. Our room was nice, the grounds were gorgeous and the view from our room was stunning. I would recommend the Hanalei Bay Resort to anyone who asked. I did have an issue though. There were rodent droppings outside of our door when we arrived. That creeped me out but after calling the front desk someone came and cleaned it off. We didn't see any other sign of droppings after that.

The pool and all of the surrounding grounds are what drew me in to the HBR in the first place. And having the option of a cart to pick you up when needed was an added plus.

Overall experience was perfect.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HBR5380, General Manager at Hanalei Bay Resort, responded to this review, June 4, 2013
Aloha,
We are glad to hear that you had a relaxing time at the resort, and that any issues were taken care of right away. Our staff does a great job of showing the true spirit of Aloha , and we truly look forward to your next visit.
Mahalo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hanalei Bay Resort

Also Known As:
Hanalei Bay Hotel Princeville
Hanalei Bay Hotel
Hanalei Bay Princeville
Hanalei Bay Resort Princeville, Kauai
Address: 5380 Honoiki Road, Princeville, Kauai, HI 96722
Phone Number:
Location: United States > Hawaii > Kauai > Princeville
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 5 hotels in Princeville
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hanalei Bay Resort 3*
Reservation Options:
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