Good: Staff was pleasant, never had to wait more than 5 min for a golf cart ride, beautiful vistas of ocean and mountains from our grounds floor unit. Gorgeous flowering plants, 2 nice pools. We were very close to the basic pool which also had barbqs guests could use. Quiet.
Bad: Layout of 2 br condo is awkward. It is obvious that they were not originally meant to be merged. Large living area with kitchen. Kitchen is adequately stocked with dishes etc. Entire unit needs refurbishing. Tile in kitchen floor is chipped. Master bath had old wall paper peeling under the single sink area. 2nd bath had leaking toilet. Reported it the first day, guys came and recaulked around base of toilet; still leaking when we left. 2nd bath also needed basic maintenance such as repainting and retiling of floor. 2nd bedroom is stuffy without a/c but we requested a fan from the front desk and that helped. Beds were comfy though. Gal at the sports desk near the big pool never smiled or responded to hubby's efforts to make her laugh. We did hear the golf carts occasionally but they didn't bother us.
We loved staying at the north end and would come back. I would ask to see the unit first to try to get a more updated unit but not sure how many of those they have. They are rebuilding the restaurant I believe starting in January. Decent beach which is shared with the St. Regis.
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- Also Known As:
- Hanalei Bay Hotel Princeville
- Hanalei Bay Princeville
- Hanalei Bay Resort Princeville, Kauai