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“Wonderful!” 5 of 5 stars
Review of St. Regis Princeville Resort

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St. Regis Princeville Resort
5.0 of 5 Resort   |   5520 Kahaku Road, Princeville, Kauai, HI 96722   |  
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Ranked #1 of 5 hotels in Princeville
Cali, Colombia
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Wonderful!”
5 of 5 stars Reviewed February 17, 2013

This hotel is beautiful! I went with my husband for our honeymoon and we loved it! Specially the view from the pool and our room... it was spectacular!

It was sunny during our whole stay but I know that it can be rainy in this part of the island, so it's a risk you have to take, I knew that before going but I stayed here anyways because this part of the island is so beautiful, it felt like a tropical paradise.

What I can not forget about the whole stay is their main restaurant (Kauai Grill) and the Wagyu Beef I had there ( God, I can still taste it in my mouth!), everytime I'm hungry I think of that beef and I get even hungrier! :D

The service was amazing! The staff in the pool is very nice and diligent (I remember Noah particularly). It was really a great experience and it's worth the money you spend to stay in this beautiful place.

Room Tip: Ocean view!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (422)
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English first
Costa Mesa, CA
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 15, 2013

The St. Regis Princeville Resort offers a truly unique Hawaiian experience. The 12 story resort is terraced down a hillside offering most rooms an unobstructed view of Hanalei Bay and the green covered surrounding mountain ranges of the Napali Coast. You are greeted to this view every time you enter both the resort and your room. Truly the best Hawaiian view I have experienced from any resort in the Hawaiian island chain!

As with all my reviews, here are the Pros and Cons:

Pros:
-Best hotel staff! Every member treats you like a VIP.
-Spacious, comfortable rooms with flat HD TVs and semi-surround speaker system. The bathrooms are large and offer an LED window pane that can obstruct your ocean view (for privacy reasons) at the touch of a button.
-Outstanding gym equipment in two separate workout rooms.
-Beautiful infinity pool with great poolside/oceanside service.
-Complimentary in-room wifi and daily WSJ newspaper service.
-Enjoyable nightly music entertainment in the Lounge. Great sushi offerings as well.

Cons:
-Mandatory valet ($30/day charge plus tip every time you need your car. The hotel states that this fee is in lieu of a resort fee, but a fee is a fee. Personally, I would like to see resorts diverge from the airline model and bring back a "one price" experience that does not leave the customer feeling nickel and dimed).
-Bland food options at poolside. This is the area that I think the resort can improve the most. They have such wonderful people serving you at poolside, but the food lacks the exciting flavors that can be found at surrounding restaurants in the area.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 14, 2013

First of all, don't go to Princeville if you want the typical Hawaiian, hot, sunny experience. I think Princeville is the most beautiful place on the Islands, but it's been rainy and chilly every time I've been.

The St Regis is also not your typical Hawaiian hotel. It doesn't have that indoor/outdoor feel you'll find at other resorts. It is beautiful with amazing views, but it's definitely closed in, and the lobby areas are COLD!

Also, none (most?) of the rooms facing the water don't have balconies.

The best part is the service - it's amazing. The staff is so wonderful, accommodating, etc that they make me give this property an extra star. (Without the staff, it's a 3 star.)

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2013

We have had the pleasure of spending time on this magnificent property. The beach is breath taking! As you descend by elevator to the beach from the cliffs above, the panorama takes your breath away! I do want to mention a very special pool and beach staff member who goes out of his way every year to attend to our every need, Josh Wagman. A delightful and engaging young man whose hospitality adds to our enjoyment each and every visit.
Bali Hai is in the distance, the snorkelling off the beach is great and we always seem to be able to find beach cots with shade..a huge plus. cant wait til next Year!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 12, 2013

We so enjoyed this property that we stayed there twice in one year. The view of Bali Hai and the the welcoming folks at every part of the hotel are simply superb. It is really a bargain to use Starpoints for the experience that you get. We were greeted almost always by name. We stayed over Christmas this last time and the hotel was beautiful and had many holiday activities. The room was marvelous as was the maid service. The only issue was consistently poor service for breakfast at the Makana Terrance day after day, without fail... that is something that needs to be improved upon. If you have a car, take the drive beyond Hanalei for dinner to the Mediterranean Gourmet restaurant and arrive there just before sunset... what a true treat.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, February 18, 2013
Aloha Dr Steve818,

Mahalo for taking the time to write a review about your most recent stay at our Resort. We truly value our SPG Members and are pleased to hear you were able to visit us twice in one year. Our exquisite atmopshere and uncompromising service makes us a truly a unique destination. I have shared your feedback about Makana Terrace with our Executive Management, bringing this detail to our attention allows us to improve. It would be our pleasure to welcome you back for many years to come.

With warmest aloha,
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Dallas, Texas
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 10, 2013

What a perfect place to spend our two week honeymoon. The view from the St. Regis is spectacular. The staff (big THANK YOU to Noah, Kaipo, Josh, Scott, Mark and bartender Mike) made us feel like family. The wonderful service, friendly smiles and attention to details the staff provided each day made us feel we were special people on a special island in a special place!!!!
We were on the 9th floor with a view from a post card. Even the bathroom has an incredible ocean view! We had great personalized butler service, room service and coffee each day. St. Regis Princeville has mastered “personalized” service for their guests!
The beach was beautifully maintained, chairs and umbrellas provided each day, and snorkeling within steps. The pool overlooks the beautiful mountains and ocean, great drinks from the pool bar and friendly pool side (and beach) service! The property is so well maintained and picture perfect!

Room Tip: The 9th floor is a great spot. Close to dining and valet parking. The bar is within steps of the f...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Top Contributor
63 reviews 63 reviews
57 hotel reviews
Reviews in 50 cities Reviews in 50 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed February 10, 2013

We had eaten dinner at this property years ago(before it was a St Regis) on our honeymoon and due to its stunning setting we have always wanted to return and stay here. We have travelled extensively and this is the only other chain we've experienced whose service is on par with Four Seasons. When we arrived with our 2 kids we were greeted with chilled bottled water and walked to check-in where you sit in comfortable chairs while you are registered(no standing in any lines when we were there). We were pleased to learn we had been upgraded to ocean view rooms. Our rooms had stunning views of the north shore(where South Pacific was filmed). Windows open with screens so you can hear the ocean at night if you wish. While we were travelling as a family this would be the perfect honeymoon destination-stunningly beautiful scenery, luxurious surroundings and unsurpassed service. Only minor complaint is that pool was a little chilly. They do have some activities for kids by the pool such as making leis(with fresh flowers-my girls loved that). Also, since flights returning to the mainland typically leave at night it is nice that they will allow you to use the spa facilities at no charge(based on availability but wouldn't think that would be a problem most of the time since typically late afternoon/early evening) to shower and change before you head to the airport(unfortunately they don't allow anyone under 18 in the spa area). Also,keep in mind that the north shore of Kauai is typically rainier and water rougher in the winter than on the south side of the island. I would recommend dividing your time between the two.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, February 18, 2013
Aloha IndianaTravelMom,

Thank you for taking the time to share feedback about your most recent stay at the St. Regis Princeville Resort. Memorable experiences are what we hold close to us throughout our lives and capturing family moments are event more priceless. We are pleased to hear that you were able to enjoy your Resort with your entire Ohana. I have shared your comments about the Pool so that we may better serve our customers in the future. It would be our pleasure to welcome you and your family back for many years to come.

With warmest aloha,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about St. Regis Princeville Resort

Also Known As:
St. Regis Princeville Hotel Princeville
St. Regis Princeville Hotel
St Regis Princeville Hotel
St Regis Princeville Resort
Princeville Resort
St. Regis Princeville Resort Kauai
Address: 5520 Kahaku Road, Princeville, Kauai, HI 96722
Phone Number:
Location: United States > Hawaii > Kauai > Princeville
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Princeville
#1 Romantic Hotel in Princeville
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — St. Regis Princeville Resort 5*
Official Description (provided by the hotel):
A 2006 AAA Four Diamond Hotel Award winner, Hawaii's St. Regis Princeville Resort offers 23 idyllic acres for rest and play. Luxurious dining, spa, swimming, and golf on the northern shore of Kauai ... more   less 
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