This Hotel truly deserves it's 5 star rating. The property and grounds are fabulous and the service is amazing. Every worker makes you feel like Royalty and they provide great customer service. The view of Hanalei Bay and the start of the Napali Coast is beautiful and the hotel is built on a cliff so every room has a spectacular view.
The beach isn't the greatest for swimming but it's quiet and has easy access in certain spots. The pool and lounge area is world class.