My husband and I recently had the pleasure of staying at this property. I booked this trip to celebrate my husband's 50th birthday. The property is amazing but the staff are what truly make the stay so incredible. Our arrival was flawless and made us feel very special. Both check in by the Front Desk and Bellman was hospitable and informative. The team showed their passion and really engaged us.
Unfortunately, we had to cut our trip short as my mother in law was hospitalized. We really need to commend the team. While it was a difficult and emotional time for us, everyone at the hotel really went above and beyond to assist us. Uyalani (sorry if I misspelled) at the front desk was so compassionate and helped take the worries away. Her assistance was greatly appreciated. Victoria from the concierge helped to cancel our activity bookings without hesitation and again put us at ease.
A big heartfelt thank you to the St Regis team for a brief but memorable stay. We really appreciate all that the team did to assist us with our early departure. We look forward to coming back to enjoy a vacation at the St. Regis.