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“Romantic escape.” 5 of 5 stars
Review of St. Regis Princeville Resort

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St. Regis Princeville Resort
5.0 of 5 Resort   |   5520 Kahaku Road, Princeville, Kauai, HI 96722   |  
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5th Night Free/Breakfast
Ranked #1 of 5 Hotels in Princeville
Washington DC
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Romantic escape.”
5 of 5 stars Reviewed November 12, 2012

We stayed at the St. Regis for our first trip to Kauai and wonder why one would choose any other high-end accommodations on the island. We had a five-star experience: the food and cocktails were wonderful, the view was amazing, the room was very clean and comfortable, and the staff was amazingly helpful. They greeted us by name and accommodated our every wish from bag-carrying to great recommendations on off-property dining, helicopter tours, traffic advice and hiking trails. We did not need the concierge because the staff was very accurate with their directions and recommendations. As posted by another traveler, the fitness center is disappointing, but with so many hiking trails, walking paths and other activities nearby (golf, kayaking, stand-up paddling), who wants to spend their time in a fitness center?! We look forward to returning to Kauai and the St. Regis as soon as we can!

Room Tip: Higher floors have the best views.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, November 27, 2012
Aloha Virginia2go,

Thank you for taking the time to write a review about your most recent stay. We are pleased to hear you enjoyed your first trip to the "Garden Island" of Kaua'i. Our exquisite atmosphere and uncompromising service makes us truly a unique destination and it would be our pleasure to welcome you back for many years to come.

With warmest Aloha,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,698 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (518)
Date | Rating
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English first
Miami, Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2012

Great rooms, unparalled view, and wonderful staff make for a memorable vacation. Duane at valet was most helpful each morning on our way out for golfing, hiking or snorkeling. However the food is awful. My first morning I was served cold waffles twice. My first dinner at the bar (wanted an informal dinner after flying 10 hours) was a $24 hamburger that was not as good as bad fast food. It is amazing that the staff is aware of this problem and therefore we ate in Hanilee every night. This was not always convenient as some nights we would have enjoyed dining at the hotel. We actually noticed many guests bringing food in their rooms for dinner. But for the food the stay was fantastic.

Room Tip: A view of the bay and mountains at sunset cannot be matched.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, November 19, 2012
Aloha CraigS,

Thank you for taking the time to share feedback about your most recent stay at our Resort. We are disappointed that your stay was anything less than exceptional. Bringing these details to your attention allows us to improve and I have shared your comments with our Executive Chef and Food and Beverage Management. We hope you will allow us another opportunity to demonstrate our signature hospitality, for which the St. Regis brand is known,

With warmest aloha,
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Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 11, 2012

Nicely upgraded since we were here on our honeymoon 15 years ago. Starwood has definitely taken this property to the next level.

The location and views are about as good as it gets, the pool and breakfast are amazing. The walking path around the golf course to the village is a great way to start the day and there is plenty to do on the island.

Unless you really need a car, I would advise using the shuttles or a taxi service as there is a $30 overnight parking fee

If you decide to play the Prince Course, bring lots and lots of golf balls, lol

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, November 16, 2012
Aloha Tradtrav,

Thank you for taking the time to share your experience about your recent stay at the St. Regis Princeville Resort. We are pleased to have you return to our Starwood property and a lot has changed in 15 years. Our exquisite atmosphere and uncompromising service makes us a truly unique destination and we appreciate your acknowledgment. It would be our pleasure to welcome you back for many years to come.

With warmest aloha,
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Meadow Vista, California
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 11, 2012

This was our first trip to Princeville sine the hotel's remodel and rebranding. The service and staff were delightful. The valet staff at the door was particularly exceptional, with recommendations for e erything from yoga to beaches to restaurants. With these people in the first line of contact, they don't need the concierge.

As a traveler, though, it is hard to deal with the constant need for tipping. I would prefer that a reort like this give guests an envelop to type everyone when they leave.

Room Tip: Fourth floor reduces elevator time.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, November 16, 2012
Aloha Phaniefield,

Thank you for taking the time to share your feedback about your most recent stay at our Resort. Our staff is skilled at recognizing and anticipating the needs of our guest and we are pleased to hear the Valet Staff was able to assist you in more ways then one. Hearing comments from guest such as you is one of the many reasons our staff members are so proud to be a part of The St Regis Brand. I have also shared your feedback with our Management team regarding tipping so that we may improve our Resort. It would be our pleasure to welcome you back to our Resort for many years to come.

With warmest aloha,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AZ
Top Contributor
94 reviews 94 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 9, 2012

A great hotel. Beautiful location and accommodations. Secluded, serene and luxurious. Ideal for couples...so romantic. Never feels crowded. Always feel special. Mostly occupied by couples...seldom see families or children. Service is fantastic! The only negative would be the fitness center which is small and poorly equipped...doesn't match up to what you would expect of a property in this category.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, November 16, 2012
Aloha Atlantabluemoon,

Thank you for taking the to write a review and for choosing the St. Regis Princeville Resort for your Hawaiian getaway. Breakfast in considered the most important meal of the day. Our world class culinary team enjoys creating delectable meals that delight every palate. We truly appreciate your feedback and endorsement of our Resort. Hearing feedback from guest such as you is one of the many reasons our staff members are so proud to be a part of the St. Regis. We look forward to welcoming you back to Hawaii's quintessential address.

With warmest aloha,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 8, 2012

Rooms:
The views......SPECTACULAR. We even had a view from our bathroom (junior suite). Definitely luxury

Service:
Extremely good everywhere.

Food:
Breakfast buffett is amazing (we had it included in our rate) and the Sunday Brunch is AWESOME. We tried most of the restaurants Kauai Grill and Makana Terrace. Both were very good.

Pool/HotTub:
Excellent

Beach:
Great, it is small and the pool is more the place to be but there is service at the beach also.

We loved that the resort was not too big, and in a BEAUTIFUL part of Hanalei Bay. The only con is is is EXPENSIVE! But if you can afford to do it go for it!

Room Tip: Junior Suite was AMAZING.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, November 19, 2012
Aloha Atlantabluemoon,

Mahalo for the gracious review. On behalf of the St. Regis Princeville Ohana (family) we would like to personally thank you for taking the time share your feedback about your most recent stay. We agree that the Prince Junior Suites offer some of the best views and amenities that one could receive while staying at our Resort. The added touches such as Butler service and Remede amenities are some of the few perks that make the rooms exceptional. We are pleased to hear you enjoyed every aspect of your stay and we look forward to welcoming you back for many years to come.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 8, 2012

First of all, the location is spectacular - waking up to a view of the ocean and mountains with a rainbow nearly everyday was amazing. Next, the service was fantastic. While it is a luxury hotel, there was no snobby attitude from any of the employees or guests, just a warm Aloha welcome from everyone. They really take good care of you here. In fact, we had left the door ajar for a few minutes and the security immediately called to make sure we were ok and that we were aware that the door was slightly open. I never felt so secure in a hotel. The food was fantastic, especially the sushi in the lobby and the wonderful coconut panna catta. It is pricey (as is expected in a five star hotel and on an island), but worth every penny! Live music each night in the Living Room was also wonderful. The decor of the hotel is gorgeous and immaculate. It is simple but has touches of color throughout that are just perfect and fit well with the beautiful natural surroundings. I cannot say anything bad about this hotel. Even the valet was so nice and always had our car waiting for us with fresh cold water. The worst part is having to leave. I will definitely be back.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Regis Prince... M, Public Relations Manager at St. Regis Princeville Resort, responded to this review, November 16, 2012
Aloha travelgirl32655,

On behalf of the St. Regis Princeville I would like to personally thank you for sharing positive feedback about your recent stay at our Resort. Our staff has a commitment to each and every guest, to create a discreet experience of bespoke service. The combination of elegant decor and exquisite surroundings creates an atmosphere perfect for couples seeking a restful and captivating getaway. Hearing feedback from guests such as you is one of the many reasons our staff members are so proud to be part of the St. Regis. We look forward to welcoming you back soon to our Resort.

With warmest aloha,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St. Regis Princeville Resort

Address: 5520 Kahaku Road, Princeville, Kauai, HI 96722
Phone Number:
Location: United States > Hawaii > Kauai > Princeville
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Princeville
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — St. Regis Princeville Resort 5*
Number of rooms: 252
Official Description (provided by the hotel):
A 2006 AAA Four Diamond Hotel Award winner, Hawaii's St. Regis Princeville Resort offers 23 idyllic acres for rest and play. Luxurious dining, spa, swimming, and golf on the northern shore of Kauai ... more   less 
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Also Known As:
St. Regis Princeville Hotel Princeville
St. Regis Princeville Resort Kauai

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