We stayed at the St. Regis for our first trip to Kauai and wonder why one would choose any other high-end accommodations on the island. We had a five-star experience: the food and cocktails were wonderful, the view was amazing, the room was very clean and comfortable, and the staff was amazingly helpful. They greeted us by name and accommodated our every wish from bag-carrying to great recommendations on off-property dining, helicopter tours, traffic advice and hiking trails. We did not need the concierge because the staff was very accurate with their directions and recommendations. As posted by another traveler, the fitness center is disappointing, but with so many hiking trails, walking paths and other activities nearby (golf, kayaking, stand-up paddling), who wants to spend their time in a fitness center?! We look forward to returning to Kauai and the St. Regis as soon as we can!