I was apprehensive about this property based on previous negative reviews, but so far (3 days in)
I have been pleasantly surprised. We are not owners, just looking so we don't have all the benefits of an owner, but we have not been disappointed. The first room they showed was bottom floor facing the golf course. We asked for an ocean view and were accommodated at the last minute as the cleaning staff said a room just became available. I was not sure if a studio would be comfy enough but it worked fine. Free internet in the rooms, flat screen tv, Bose sound system, great bed. Kitchenette with full size fridge. Mini store on the property is well stocked with supplies or you can go to Foodland next door.
Concierge was vey helpful for day trips, beaches, etc.
Grounds are well kept as are most island properties.
If you are a beach person, be warned. This property is on a cliff without beach access even though they say there is a trail. It rains almost every day, you don't want to hike a slippery cliff trail.
They do provide shuttle service to the st.regis next door. Not my idea of going to the beach.
We explored the beautiful beaches north and south, particularly near Hanalei, the concierge can point out the best beaches.
Good choice of pools for kids or if you want quiet time.
Overall we are very pleased with the property, but we are flexible travelers.