We just returned after a one week stay at this property and I was very impressed overall. This property is very good for families, with many activities available, a very large pool with waterslide and the Camp Hyatt program for the younger kids.

The pool area is the centerpiece of the resort, with several pools on different levels. The waterslide seemed to be a very popular aspect of the pools as well as the lazy river. There is also an adult only pool which was better for the adults to use. The service for food and drinks around the pool was attentive, timely and for Hawaii the prices were somewhat reasonable. The food quality was good, so we frequently had lunch at the pool.

This property has a nice tennis program, with a tennis pro, 3 well maintained courts and tennis shop. They have a clinic every morning at 9am for advanced players and it was very nicely done. This was a great opportunity to meet other players for setting up games later in the day. The head pro is Chris, who is quite a nice guy and Aaron provides coverage for 2 days each week. We really enjoyed using the courts and attending the clinics here.

We upgraded to a room overlooking the pools and it was just large enough for our needs. We used the balcony more than once and while I was concerned the pool noise might be distracting, it was quiet once we shut the glass doors.

We had a light breakfast most mornings at the lobby's Seaview Terrace, which has an incredible view and really fast service for an espresso bar. They have great espresso drinks, both the local brew and Starbucks, and their line moves faster than at the local Starbucks.

We also enjoyed Stevenson's Library for a casual dinner on two occasions. This is a library style lounge with pool tables and live entertainment, that happens to have an excellent sushi bar. We went back here again, since the sushi was so good. Wines by the glass were nice also.

The only downside for the property is the beach location is fairly rough, at least during the time we stayed here. It was scenic for hiking, but not good for swimming, due to the conditions, waves, etc. The swimming is better at the Sheraton down the way.

The staff at the Grand Hyatt was excellent thoughout the property and they made everything very pleasant. We would definitely stay here again.

Although we didn't stay long enough to give this place a thorough review, I really wanted to just flag that the Koa Kea is a much better option for a couple looking for a quiet and romantic time. The Grand Hyatt had every amenity under the sun, but lacked atmosphere and was very functional in terms of everything we saw over 24 hours.

My guess is that it would be tremendous for families as there would be entertainment for all and escape for some.

We just stayed 8 days at the grand Hyatt- and grand it was. The property Is simply gorgeous and very well kept. The service has been outstanding and beyond expectations. The food is pretty expensive, but the stores on the property are very fair priced. Sea view terrace cannot be beat for the views and food. The pools are fabulous. The beach unfortunately is small and rough. The path along the golf course is stunning with great whale watching. Popui beach is home to tons of sea turtles. This hotel cannot be beat!

Spent four nights during the Christmas Holiday break. Beautiful property with lovely gardens and numerous pools. Well maintained. Rooms are spacious and adequate, huge bathrooms. we stayed in an ocean view room on the shipwreck side. I would opt for the pool view rooms if i were to do this again, They mostly have a partial ocean view anyway and are located much closer to the lobby. But no regrets and our room was great. The service was uniformly outstanding, from front desk to the cleaning staff, pool service, etc. Particularly noteworthy was the concierge desk. Used their services numerous times and their advice was spot on. Never once did they try to steer me to their preferred vendors or restaurants, but listened to our needs and helped us. As others have noted, it was a long walk from the parking lot to our rooms, but we didnt mind. Gym was very good. I have stayed at numerous places where they have exorbitant resort fees. This is one where I felt the $25 they charge is worth every penny. Overall we had a great experience and if you don't need kitchen facilities, its perhaps the best place to stay in Kauai.