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Grand Hyatt Kauai Resort and Spa: Traveler Reviews

4.5 of 5
1571 Poipu Rd, Poipu, Kauai, HI 96756 (Koloa)
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Grand Hyatt Kauai Resort and Spa
Ranked #2 of 6 hotels in Poipu
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2,240 reviews from our community

Traveler rating
    1,571
    458
    133
    55
    23
See reviews for
Families
484
 
Couples
1096
 
Solo
29
 
Business
138
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Huntington Beach, California
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Best hotel on Kauai!”
5 of 5 stars Reviewed December 11, 2012

My wife and I had the opportunity for a six night stay at this wonderful hotel. The grounds are kept up beautifully and the staff is all very nice and professional. The rooms are very clean and the bed was comfortable. We really enjoyed the nightly happy hour at seaview terrace which overlooks the entire grounds and the Pacific Ocean. We saw humpback whales go by 4 out of 6 nights with 2 of the whales breaching! They have yummy things to eat except I didn't care for the paniola pizza. The quesadillas were good though. The fruit plate is also very refreshing. And we want to thank Tanya for being such a wonderful server while we there. They have live music, usually a solo guitarist doing Hawaiian music. We got the extra treat of having Christmas songs. So much more to say but if you like to be spoiled then this is the place to venture. Also would recommend coming after thanksgiving and two weeks before Christmas. Rates are good and the whales are in town until March or so. Hyatt Hospitality is the best.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Plainview, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Beautiful and Nicest Hotel I've Stayed At!”
5 of 5 stars Reviewed December 9, 2012

Since this was my first trip to Hawaii I have no other hotels in Kauai to compare this to, however, this was the nicest hotel I have ever stayed at. The pools, property, and beaches were beautiful! There are so many pools and places to sit at that at times it felt as if you were at you're own personal pool. And the pools and jacuzzis are opened 24 hrs! The staff was extremely friendly and everything was clean. Although the hotel initial seems big and confusing, it is extremely easy to figure out where you are going and it is very enjoyable to walk on the property with such beautiful scenery. I cannot say enough wonderful things about this hotel. I highly recommend it!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Total relaxation!”
5 of 5 stars Reviewed December 9, 2012 via mobile

We stayed the first week of December. We were in a spectacular deluxe ocean view room. Large rooms with nice large walk-in shower. The hotel is well layed out with plenty of walking!!!! Our package included the breakfast buffet and access to the spa. Anara spa was soooo relaxing and the attendants did a great job remembering your name making every effort to ensure privacy and relaxation. The lava showers were the ultimate!!!!
The pool area is so large and never felt busy. The chairs were so comfy that we never wanted to leave. Lush landscape everywhere and so well maintained. We enjoyed happy hour at the sea view terrace. Beautiful views not to be missed.
We had the breakfast buffet and definitely recommend it. There was a large selection every day!!! The best sunset was at the beach house restaurant. The dinner was good too, but the dessert was out of this world-bananas foster- to die for :)))).
We truly had a wonderful anniversary at the Hyatt. It was our favorite hotel on all of the Hawaiian islands. Every single employee we encountered would do anything to make our stay perfect!!! You will not regret staying here!!! We can't wait to go back!!!!!'n

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Wonderful place to stay”
5 of 5 stars Reviewed December 8, 2012 via mobile

The Grand Hyatt made our first trip to Kauai an enjoyable one. The staff is incredibly nice and helpful. I did not encounter one rude worker. The rooms were comfortable and clean. The views are amazing. The pool area awesome. I was very impressed.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arizona
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
“Wonderful relaxing vacation at the Grand”
5 of 5 stars Reviewed December 8, 2012

Spent seven nights at the Grand for our first trip to Kauai. Looked a multiple different options before booking and it was the best decision of the trip to book here. The moment we arrived we were greeted by wonderful staff. We especially have to talk about Malaika at the front desk, she was outstanding and literally elevated the trip for us. She placed us in a wonderful room, recognized our anniversary with a bottle of champagne and answered all our questions throughout our stay, we would specifically ask for her whenever dealing with front desk. The hotel has beautiful grounds, great beach access, wonderful views, great restaurants. Stevensons Library is a great place to relax after a day in the sun. The rooms are large, well appointed and kept very clean. Overall we had a wonderful time and we would definitely go back (actually planning the next trip already!)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Kauai Resort and Spa

Also Known As:
Grand Hyatt Kauai Hotel Poipu
Grand Hyatt Kauai Hotel
Grand Hyatt Kauai Resort
Grand Hyatt Kauai
Hyatt Kauai
Hyatt Poipu
Poipu Hyatt
Grand Hyatt Poipu
Grand Hyatt Kauai Resort Spa
Grand Hyatt Kauai Resort And Spa Poipu
Address: 1571 Poipu Rd, Poipu, Kauai, HI 96756
Region: United States > Hawaii > Kauai > Poipu > Koloa
Amenities:
Beach Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Poipu
#1 Family Hotels in Poipu
#2 Top resorts Hotels in Poipu
#2 Luxury Hotels in Poipu
#2 Romantic Hotels in Poipu
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
This recently renovated Hawaiian classic resort beckons with 50 oceanfront acres of exquisite beauty. Celebrate the sun in our water playground featuring river-pools, a water slide and saltwater lagoon, or golfing at the world-class Poipu Bay Resort. Enjoy delicious cuisine at one of our six restaurants including Tidepools and Dondero's. And for a Hawaiian spa experience like no other, visit Anara Spa. ... more   less 
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Grand Hyatt Kauai Resort and Spa
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