My father died, literally, the day before we were to check in. Herb and Gale offered us a modest discount on a rebooking, but were insistent on keeping our $2500 according to their inflexible cancellation policy.
It would be advisable to consider trip insurance a necessary part of the trip, since compassion is clearly not a part of their business model.
We stayed with them once before, and had a wonderful time. The dolphin suite had AC, was very comfortable. We were sure and stop by Costco or Wal-Mart on the way from the airport to save lots of money from eating out.
The only remotely negative thing I have to say about our stay was that the snorkels did not have nose valves. That's pretty good.
We were excited about making another trip, but had to cancel without a refund. We will not be staying with them again.
- Official Description (provided by the hotel):
- Hideaway Cove is located a short five minute walk to Poipu Beach here on the sunny south shore of Kauai.Each of our studio, one, two, three and five bedroom accommodations features air conditioning, a kitchen, HDTVs in the living room and all bedrooms plus beds with pillow top mattresses and Egyptian cotton sheets. There is a a stainless steel gas barbecue with side burner on each private lanai. We also have off street parking, high speed wi-fi property wide, the use of a computer and printer 24/7 in our office, on site concierge services, beach chairs, beach towels and coolers, plus the use of laundry rooms with detergent and dryer sheets. All are complimentary.We've been welcoming guests to Poipu Beach since 1999 and hope to meet you here at Hideaway Cove at some time in the future!Aloha from Kauai,Herb and Gale ... more less
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- Also Known As:
- Hideaway Cove Poipu Beach Hotel Poipu
- Hideaway Cove Poipu Beach Kauai