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“Still great” 5 of 5 stars
Review of Marriott's Waiohai Beach Club

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Marriott's Waiohai Beach Club
3.5 of 5 Hotel   |   2249 Poipu Rd, Poipu, Kauai, HI 96756 (Koloa)   |  
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Ranked #4 of 6 Hotels in Poipu
Green Valley, Arizona
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Still great”
5 of 5 stars Reviewed July 22, 2013

We have been coming to Lihue for 14 years. Obviously we love it. For the last 6 we have been at Waiohai. We have been here all seasons. Not much variation in temperature and a slight variation in rain. We have had a lot of rain in the summer, but this year there is very little. We did not like the winter season as the days are too short. One of our greatest pleasures is getting up at dawn and walking along the shore or just surf watching with a cup of coffee

14 years ago, the dining scene in Poipu was bleak, but that is no longer true. One of the reasons we like Waiohai is that we have a full kitchen and a Costco is within range. There is a snack bar, but no restaurant at Waiohai. We find the resort staff to be friendly(How can you be upset when the receptionist greets you with: Welcome home.

If you want a full service hotel, this is not for you. If you want a family friendly, relaxing place, this is it. A final piece of advice. We usually buy some beach chairs. There are usually some available, but I am sun sensitive and need shade. We also go to other beaches.

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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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650 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
San Rafael, California
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 20, 2013

We brought our 2 kids to this resort. If we were not with Kids or retired I would not suggest this place. It is very clean, has a great beach, pretty good pool, great beach and kid activities, and was extremely clean. The two things I did not like was the mediocre food and the location of my room which looked over the parking lot. Apparently if you are not a timeshare owner then you do not get preferential treatment as to where your room is. I was very bummed since we paid almost $500 a night and out balcony looked over the parking lot and was not "garden/island" view like we has requested. You really should ask on the phone when you make a reservation if your room looks over the great cenetr gardens or the crappy parking lot. Other than those two issues I would say the resort was great and our room was super clean and comfy. Overall it was a great vacation and we spent a lot of time at the hotel. I did not get a massage because the massages were given outside and it was hot...not very relaxing to me.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
75 reviews 75 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 19, 2013

I think my title sums it up nicely. We rented a small cottage about a 10 minute walk to Poipu Beach. We don't normally stay at resorts but love a good hotel bar. After a morning of snorkeling we plunked ourselves down at the large outdoor bar, near the family pool. The bartenders were friendly, there is HI beer on tap and to my husband's great delight, a variety of mixed "beachy" drinks. We ate lunch there and the food was unsurprisingly expensive but well prepared.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana Point, California
Top Contributor
59 reviews 59 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 19, 2013

Once arriving, it was obvious the resort employees have been well trained and the grounds are maintained beautifully. Here's all of the positive aspects:

1. The front desk (Anna) was prompt and didn't waste our time checking in and gathering information previously given at so many other resorts.

2. Our luggage arrive at our room within 60 seconds of us arriving at our condo. A pack and play (crib) arrived within 5 minutes of us arriving at our condo.

3. The 2 bedroom condo was spacious, comfortable with a well thought out floor plan....and very clean.

4. A washer and dryer was located inside the condo WITH laundry detergent. Salt and pepper were also available in the kitchen. These were nice touches that we have not seen at other resorts. You don't think of salt and pepper being a big deal until you are making bland eggs for your family of 6 and everyone is complaining. (Can you tell it's happened before?)

5. In Hale 2, they had an area where you can get pool toys to play with that others have left. We ventured into Lihue and bought pool/beach toys and knew we'd not be able to bring them home due to luggage room, so it was nice knowing someone else would enjoy them after we were gone.

6. They had very nice, well maintained BBQs with clean tools for grilling. Each morning a crew was cleaning and/or repairing the grills.

7. A nice sandy beach was within view, rather than many of the other resorts that have no swimmable beaches.

8. Their store/Marketplace was well stocked with a myriad of choices and the prices were the same as local stores.

9. The Concierge located within the Marketplace was eager to help with ideas for a family with children which were appropriate for their ages.

10. There were constant interesting activity choices for children and adults.

Overall the stay was really enjoyable. There are a few things they might consider to make this a fabulous resort:

1. Michael at the bar/grill doesn't appear to be very happy and almost made you feel like he'd rather be somewhere else, the service was mediocre there. The food was worse.

2. If the pool hours begin at 7am, then the pool maintenance crew should be done cleaning well before that. A garden hose was left running in the pool near the main steps until after 8:30am and kids were squirting other kids in the face with high pressure. Other carts with vacuums/filters were seen sitting around with the hoses in the pool and no maintenance personnel to be seen.

3. Masked and full-arm double-gloved garden maintenance were seen spraying chemicals on the gardens immediately surrounding the pools around 10am. Those chemicals were dripping into pool water immediately on the edge if the pool and kids were stepping in them. Our family left the pool immediately. Better timing and more caution need to be exercised here.

4. I know it's not the Four Seasons or the Ritz, but having bar attendants come around and offer food and beverage would have been nice. They are missing increased revenue on this one. I only had 2 Mai tais in the 4 nights/6 days we spent there. If I didn't have to leave the pool because I was watching my 4 kids, I would have ordered 2 (spread out all day) everyday, rather than 2 total. Also refer to #1. I had NO longing to go to the bar.

Once again, these were the most obvious issues. The resort was quite nice and most if the employees appeared to enjoy their jobs.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2013

Had a great time with the family. We had 9 people stay and fit comfortably. Love staying here. Lots to do in the area. The grounds are beautiful and the beach so close. The Honu Bar is perfect with great drinks and service.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eugene
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 10, 2013

We have returned twice to the Waiohai Beach Club for multi-generational get-togethers. It is a beautiful setting with nice grounds and great beach. The pools are fun and the workout room was spacious and clean. On our trips, each "family unit" reserved two bedroom, two bathroom suites with kitchens. The rooms are well thought-out and we appreciated the separation of space/privacy from our children. For the second trip, we had a ground floor room to the left side of resort. Although it did not have a beach view and required a short walk to the pool, it worked well for us because there was a large expanse of grass that our kids and other kids could play on while we sat in our lounge chairs and chatted. Our kids had a great time.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Cucamonga, California
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 10, 2013

Second time at this resort and can't wait to get back. Tasha is such a doll we had some special circumstances this trip and she did everything to make this week perfect. This week was flawless except there was more rain then expected but that did not stop us from doing anything. The staff here is so welcoming...A++++ all the way

Room Tip: Interior rooms are the way to go here because ocean view are very limited.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott's Waiohai Beach Club

Address: 2249 Poipu Rd, Poipu, Kauai, HI 96756
Location: United States > Hawaii > Kauai > Poipu > Koloa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Poipu
#4 Family Hotel in Poipu
#4 Romantic Hotel in Poipu
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Marriott's Waiohai Beach Club 3.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Marriott`s Waiohai Beach Club Hotel Poipu
Marriotts Waiohai Beach Hotel
Marriott Vacation Club Poipu
Marriott Poipu
Poipu Marriott
Marriotts Waiohai Beach Club
Marriott's Waiohai Beach Club Kauai/Poipu

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