We went to Kauai to celebrate my birthday and our 25th anniversary. This resort seemed like a great place for us to stay since I wanted to be close to the beach but not hear the pounding surf. It was definitely peaceful and quiet except for the early morning when the birds went into full song. I especially liked the privacy. It is a small resort so few people were driving in and out of the parking lot, making noise or peeking in the windows.
We stayed in unit #12 which I loved because it was bright and cheerful with lovely pictures on the walls and comfortable furniture. The upstairs bed was excessively hard for my taste so we had to move downstairs to the twin beds, which were a bit better. For this reason I might not stay in this unit again unless they up-date the beds. However, if you like a firm mattress then this might be just the place for you. The move downstairs turned out to be a blessing in disguise since I came down with severe positional vertigo in the middle of the night. We were glad that there was a parking space reserved for us in front of the condominium and my husband was able to help me into the car quickly to drive me to the one hospital on the island. When we got back to the villa, I had to rest for a couple of days because of the medicine. My husband had a relaxing time sitting out on the lanai which is shaded nicely by greenery and extremely private.
We were disappointed that there was not a Scrabble game available or tennis rackets, etc. There was no one in the clubhouse to help us with anything and no yoga classes or any of the other scheduled activities mentioned in the guidebooks. I was looking forward to trying the sauna but since the two saunas were located in the restrooms, my husband could not go in with me unless he entered the women's room. We were lucky that the weather was nice and these deficits were not a problem since most of our week was spent sightseeing.
Our property was managed by Poipu Vacation Rentals and the whole arrangement was made over the internet in a very professional manner. There was a mix-up with housekeeping before we got there and the unit was not properly cleaned. We called the management and the housekeeper was apologetic, came in the next day, and did a great job cleaning. There were a few maintenance issues as well but the manager assured us that a handy-man would come in after we left to take care of them. The manager insisted on refunding our cleaning deposit due to the inconvenience. He was extremely gracious and let us stay into the evening on our departure night without charging us extra since our plane did not leave until almost midnight. I would highly recommend renting through Poipu Vacation Rentals since it is a small firm and the owner has a condominium at Poipu Crater. It really helps that he has pictures of the various villas posted on his website and is familar with the properties he manages.
- Also Known As:
- Poipu Crater Hotel Poipu
- Poipu Crater Resort Kauai