To be blunt my husband, and I chose for our safety to not go on this excursion. The day we were to go out -a bad storm was heading towards the island, a strong wind front was coming through, and the waves were coming in very choppy, and rough (dangerous waters). My husband has been a captain for 15+ years and was quite concerned. Staying at the Hyatt we had concierge call ahead to see if the trip was going to be cancelled-surprisingly it was not. We went down to the harbor and met with Capt. Tara- we voiced our concerns, and she agreed, as well as voiced that she was just as concerned about the weather. We asked about refunds and her response quote "If I'm going out, so are you" ... In short that did not settle well, and blatantly told her no, and that we would book with someone else through the "Hyatt" as soon as she heard that, she was very quick to offer a refund/ reschedule. I'm sure Captain Tara is very knowledgeable with the aquatic wildlife, but in regards to safety, we felt that the financial gain was more heavily weighed, then the safety of her passengers.
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