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“Awesome!” 4 of 5 stars
Review of Kiahuna Plantation Resort

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Kiahuna Plantation Resort
3.0 of 5 Condominium   |   2253 Poipu Road, Poipu, Kauai, HI 96756   |  
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Ranked #13 of 29 Specialty Lodging in Poipu
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Awesome!”
4 of 5 stars Reviewed January 21, 2013 via mobile

We stayed through Castle for 10 days. It was awesome! I would definitely recommend this place to anyone! My whole family stayed in 3 separate condos. They weren't right next to each other but it didn't matter because we could easily walk across the lawn. The beach was perfect & easily accessible! The other hotels/condos in the area didn't have as good of beach/sand access as we did! My grandparents had a condo closest to the beach so we hung out at the backyard (aka right at the beach) the whole time. The other 2 condos were also very close, with a beach view the entire time. The kids could easily run around the grounds/ across the lawn to all 3 condos with no problem. We luckily scored 1 remodeled condo and it was very nice. The other 2 were definitely dated so that was a drawback, but it didn't bother us too much. However, I would rather have a remodeled condo and be farther back from the beach than have an older one. This is because it was much easier/affordable to buy groceries and have meals at the condo than go out to eat, so a nicer kitchen was better. 

Pros-
-Easy accessible beach 
-Nice remodeled condos
-Great housekeeping service
-Will give extra towels
-Friendly staff
-Owners had beach toys, beach mats, boogie boards, books in condos
-Nice restaurant on site- Plantation Gardens
-Poipu shopping village is right across the street
-Can open/close shutters on windows/doors of condo
-Outside barbecue areas for use
-Grounds are very well kept! (very pretty!)
-Main desk/security on 24 hours 
-Safe is supplied in room
-Activities desk has tons of stuff (chairs, towels, snorkeling, etc) & they were extremely helpful!!! (Mike helped us search for & book many activities on the island)
-Wifi worked well in every room
-Location, location, location! Poipu & the beach were beautiful! 

Cons-
-They warned us several times to lock our doors- made us nervous, but we never had any problems
-Parking was open, but it would be better if spots were assigned, sometimes the lots were full with visitors 
-The back sliding doors face the ocean and can't be locked from the outside so it was annoying to have to go through the front everytime you wanted to lock your condo 
-No A/C but we didn't need it since it was January (used fans)
-No pool on property, only 1 across the street (& it wasn't nice)- however a certain hotel next door doesn't have any gates to their pool & it was very nice! 

I want to advise that this property has very little amenities! This was perfect for us because being close to the beach was more important.  There is 1 front desk, 1 restaurant, an activities desk, and barbecues, that is it. So if you are looking for any extras, this is not your place. However, this is why we loved it so much. It reflected the perfect laid back Kauai lifestyle! 

Try to get condo #16: nicely remodeled, big, backyard on lawn, ground level, & ocean view! 

Stayed January 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review, January 23, 2013
Thank you so much for your kind review! Yes, #16 is very nice. As a reminder for those folks who read these reviews, while Castle cannot guarantee a specific unit, we always do try our best to accomodate special requests such as specific unit, ground floor, 2nd floor, etc. so do not hesitate to ask.

We hope to see you again soon.

Aloha,

Roy Thompson
General Manager
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1,361 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (394)
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English first
Sunnyvale, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 17, 2013

We had a wonderful family vacation at the Outrigger Kiahuna Plantation. The condos are perfect for a family of four with a nice, big King-size bed and a pullout sofa bed in the living room. The condo we had in Building 17, was not the upgraded one and we were a bit far from the beach but at a very walkable distance - at night we could hear the ocean waves. The lawn in front of our garden view condo was lush - certainly a nice view. The property location is perfect- close to the beach, restaurants, Starbucks, the Poipu State Park beach (great for kids). The swimming pool is not part of the property but the Kiuhana Swim and Tennis club are just across the street. If you are in one of the buildings parallel to the street, the club is a quick walk. The beach hut gives complimentary towels and sand toys and you can rent snorkeling and other gear for a reasonable price. Wi-Fi quality is great. (a big plus for me) Negatives: condos were not fully equipped, some essentials were missing. Would be ideal to have a washer-dryer in the condo because of the many times you change clothes during the day. House cleaning was not as frequent as I would have liked it to be and no gym. But overall, a very positive experience and I would certainly come back.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMofOutriggerKiahuna, General Manager at Kiahuna Plantation Resort, responded to this review, January 25, 2013
Dear FalguniB,
Thank you for taking the time to review Outrigger Kiahuna . We are glad you had a positive experience. Unfortunately, our plantation condos are not equipped with washer/dryers. We do offer an on site laundry facilty. We look forward to your return.
Aloha,
Chris A Gampon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed January 16, 2013

My husband and I have been to Poipu four times and always stay at the Kiahuna Plantation because it is truly a paradise on Earth. The grounds are lovely and beautifully maintained. We stayed in a top-floor 1-bedroom/1 bath condo with a partial ocean view that really was a FULL ocean view. The condo was spotless and beautifully decorated. Unfortunately, the stove and oven wasn't working; however, the maintenance crew came out IMMEDIATELY (within 5 minutes of our call) and fixed it, then returned the next day to ensure it was still working properly! The responsiveness of the Plantation's staff is amazing and much appreciated. Maid service has been cut to every several days (instead of daily service), but the maid actually came by more often than that to double-check to see if we wanted more assistance in that regard (we didn't need it). The pool and tennis courts are across the street but easily accessible. We don't play tennis, but we used the pool frequently. It is a beautiful area, surrounded by foliage, with a 1 1/2 foot deep section of the pool that looks like a sandy beach, for little children. The deepest area is just under 5' so it is comfortable to swim in, yet not frightening if you don't swim well. Try the water slide! I'm in my 60s and I couldn't stop going down it--it is SOOO much fun! We will ALWAYS stay at the Plantation when we visit because, in our opinion, it cannot be duplicated.

Room Tip: Ask for an updated 3rd floor partial ocean to full-ocean view condo! We've tried different ones...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMofOutriggerKiahuna, General Manager at Kiahuna Plantation Resort, responded to this review, January 25, 2013
Dear CATraveller,
Thanks for the awesome review. Delighted you enjoyed your stay at Outrigger Kiahuna. Hope to see you again soon.
E Malama Pono,
Chris A Gampon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed January 16, 2013

I'm so glad we decided not to stay at a big sterile hotel like the Sheraton. The Kiahuna has the most beautiful landscaping - full of tropical trees and flowers and ponds. Walking through the grounds added so much to our experience of a tropical paradise. And it's within easy walking distance of a nice beach and two shopping centers with restaurants, so we could amble around on foot instead of driving everywhere. The Plantation Garden restaurant on site is excellent and was never crowded. You can even walk to the incredibly beautiful Poipu Beach - it's not that far.

Our 1-bedroom condo at the Kiahuna was comfortable and pleasant inside, with a nice balcony with a view of their cactus garden and a mini-forest full of birds. We could hear the bird song during the day and frogs at night, thanks to the many screened louvers that let in the breeze and make air conditioning unnecessary. Decent TV with a DVD player if you want it, and they even rent DVDs in the main office. Use the kitchen to keep your beer and pineapple wine cold or heat up your leftovers. We never cook on vacation, but we love tropical fruit from the farmers market for breakfast on the balcony.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMofOutriggerKiahuna, General Manager at Kiahuna Plantation Resort, responded to this review, January 21, 2013
Dear Rattlebrain,
Thank you for the 5 star review. We are glad you chose Outrigger Kiahuana. We hope you return again soon.
Warmest Aloha,
Chris A. Gampon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 14, 2013

When we arrived at the Kiahuna Plantation we were given a room that left much to be desired. The room had numerous stains and was quite outdated. We went back to the office and asked about changing rooms. They spent a great deal of time trying to find something that worked. They came up with a solution that required us to stay in the old room for 2 days and then they moved us into a new room (they actually did all the moving too). The new room was excellent.

The grounds here are just truly amazing. They must have an army of people to keep them looking so great. We visited several of the upscale resorts and they have none of the atmosphere of the Kiahuna Plantation. You feel as though you are in the middle of a manicured tropical forest.

Everyone we interacted with from the staff was wonderfully helpful and very friendly and courteous. We could not have asked for a better 2 week stay for our 40th anniversary.

Room Tip: ask how recently a room has been updated or renovated
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMofOutriggerKiahuna, General Manager at Kiahuna Plantation Resort, responded to this review, January 25, 2013
Dear dinner-wine-romance,
Thank your for your detailed review. We appreciate that you gave us an opportunity to make sure you were completely satisfied with your unit. We will share your positive comments with our staff.
e Malama Pona,
Chris A. Gampon
General Manager
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Colorado Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 12, 2013

This was our first trip to Hawaii, and we couldn't have picked a better place. The units are nice, recently upgraded countertops, appliances, and flooring. As a bonus, the owners keep sand toys, boogie boards and beach mats in the closet (flippers too!). Our beach is beautiful and uncrowded, and just a 10 minute walk away is Poipu beach, which is by far one of the best places to snorkel in Hawaii, especially of you have kids. You just float, the fish flock around since there are reefs and rocks all around (so be sure to bring water shoes to protect your feet). The staff was very friendly and we rented off VRBO so it was reasonably priced.

I only had two minor negatives. Their pool is too far away. They have so much lawn beachfront, I think they need a pool there, but their pool is across the street, you pretty much need to drive there. The other thing is, because of the airy, louvered windows and doors, you hear everything your neighbor is doing. I know they need this because of no air conditioning, which isn't needed, but was pretty annoying.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review, January 15, 2013
Many thanks for your kind review. We are pleased that our staff were friendly and responsive.

While we realize that resonable pricing can be found on VRBO, we also encourage potential guests to call is directly or check our website as we often have great deals available, and offer the advantage of many units to choose from.

Please do come back again soon!

Aloha,

Roy Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 11, 2013

This is a great condo community with beautiful garden surroundings! We loves having all of the convenience of a condo along with the close proximity to the beach, shopping, and dining. The staff were all very friendly and helpful and I always saw them working maintaining the grounds. It was very handy to have beach towels to borrow from the hut and although we didn't rent anything, they did have a number of beach items to rent. Poipu beach was great for snorkeling and seeing mink seals. The only downside to this property is that you have to cross the road to get to the pool and it looked a little run down. However even with our two year old we spent most of our time at the beach since Poipu has a great small, protected beach for little ones. Overall we would definitely go back and stay at the Kiahuna.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KiahunaGM, General Manager at Kiahuna Plantation Resort, responded to this review, January 15, 2013
Thank you so much! Please come back again very soon, and contact me if I can be of service.

Aloha,

Roy Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kiahuna Plantation Resort

Address: 2253 Poipu Road, Poipu, Kauai, HI 96756
Phone Number:
Location: United States > Hawaii > Kauai > Poipu
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites
Hotel Style:
Ranked #13 of 29 Specialty Lodging in Poipu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kiahuna Plantation Resort 3*
Number of rooms: 333
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Also Known As:
Outrigger Kiahuna Plantation Hotel Poipu
Outrigger Hotel Kiahuna Plantation
Outrigger Hotel Koloa
Outrigger Poipu
Kiahuna Plantation Resort Kauai/Poipu

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