Our family of 5 stayed in unit 2310 for 12 days. We arrived with $500 worth of groceries to find the refrigerator not working. Some extremely rude man from the rental company showed up with coolers and bags of ice and told us to defrost the fridge for 10 hours or so and it would be fine. So we spent hours transferring food around trying to keep it cold. The next day the disposal shot greasy water in the air every time it was turned on. No one fixed that either. The place is very dated with old furniture, linens, and tvs. We've stayed in many condos on all the islands but will never stay there again.

We booked our ground-level, 3bdrm unit through the owner via vrbo.com. We were very happy with our condo, and the price was $175/night, which is a definite bargain for a 3 bdrm unit in this area. The exterior has been recently repainted and the grounds were immaculate. The Ultimate Kauai Guidebook doesn't like the Makahuena because of "too many concrete steps" but I don't know how else you deal with a condo built on a hillside (which improves everyone's ocean view). The grilling area is spectacular! Plan on buying some steaks or ahi steaks in Koloa and eat at home! No complaints with the pool or hottub--both were serviced daily during our stay. I found this condo complex to be quiet, relaxing, and great for families (we have a 13 and 10 year old), but many empty-nesters stay there as well. Close proximity to Brennecke and Poipu beaches was a major plus, as the kids wanted to go there every day. The office sometimes closes before 5 pm, and the interior of our unit was partially remodeled, partially dated (the bathrooms), but we were quite happy with what we got.

I wonder if the previous reviewer switched into our room! When we arrived, we were told about another party that was disatisfied with their room, and if we would not mind switching with them. We did, and we were very satisfied with our accomodations. While it did appear to be very warm upstairs at first, it cooled off very nicely when we opened up all of the windows and turned the ceiling fan up to a higher speed.
The staff was attentive, and we enjoyed trying to catch a picture of the sea turtles that kept coming up for air just off the cliffs. This property is not located near a beach, so you will need to go elsewhere to swim or snorkel (sorry, I did not go to Hawaii to sample the pool!).
I might have given it a higher rating if I had not stayed in a beach front unit in Kapaa for several days.

When we first got to this condo complex, we were placed in the wrong unit. We requested an ocean view and got a garden view. Their idea of a 3 bedroom (garden view) was 2 bedrooms and a loft, which was very hot.
The first full day we were there, we were contacted by the management about the mix up in our rooms. They were very nice and accomodating and were able to move us after the 2nd night to an ocean view condo. The condo was very clean and well equipped and we were much happier. The complex as a whole is rather noisy but we found the staff to be extremely nice and easy to work with. They really wanted to do a good job and made us feel very welcome.
The location makes it easy to get to places and it is really very dramatic.