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Sheraton Kauai Resort: Traveler Reviews


Sheraton Kauai Resort
2440 Hoonani Rd, Poipu, Kauai, HI 96756
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Traveler Reviews

77% Recommend
4.0 of 5 stars 470 reviews
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Nice n Quiet

Sheraton Kauai Resort

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5 of 5 stars
rhcoate 3 contributions
Denver, Colorado
Dec 11, 2008 | Trip type: Family

The economy has hit the Sheraton at Poipu Beach but in a consumer friendly way. We enjoyed a quiet 5 nights, perfect weather, empty tennis courts, garden swim pool, virtually empty restaurants. Not what they want- but it's the new reality. They lowered the room price and gave us a nice upgrade (due to our starwood gold status). Loved the 4:00 check-out- very convenient for red eye flight home. Friendly service. A bit of a pushy concierge, but very helpful. Kids loved it ( 8 and 5)- had their run of the pool (take the dumb rule disallowing un der 16ers from whirlpool please- it isn't and shouldn't be enforced- teach your children well). Kauai is...well...I am speechless- I have been to 5 continents and 50 plus resorts and this island takes the cake- the best!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $310 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Relaxing Getaway!

Sheraton Kauai Resort

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4 of 5 stars
MoLor 1 contribution
Madison, Wisconsin
Dec 9, 2008 | Trip type: Couples

We stayed at the Sheraton Kauai for part of our Hawaiian getaway. The location was fabulous, the grounds are great, and the beach is one of the best on Poipu.

The staff was extremely friendly and we upgraded from oceanview to oceanfront. It was completely worth it. We have an aweseome view and fell asleep to the sounds of the ocean. We were also able to view the entire luau entertainment from the comfort of our lanai.

The rooms were clean and I love the Sheraton beds - they are very comfortable. The bathtub could have used a little updating, but that is the only complaint. The room itself was great.

  • Liked — Beautiful Sunsets
  • Disliked — Bathtub
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay January 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 09, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $310 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very Nice Hotel

Sheraton Kauai Resort

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4 of 5 stars
maydull 2 contributions
Honolulu, HI
Nov 24, 2008 | Trip type: Couples

This was a very nice hotel in an excellent location. Our room was very nice with an amazingly comfortable bed and great view, it was not perfect though. The grounds of the hotel are great and it is on one of the best SWIMMABLE beaches in Kauai. The main drawback to the hotel is the food. The food at the hotel is decent but gets old after a few days. There are some close restaurants, but they all seem a tad overpriced and repetitive. The must-try is Roys, not a great view, but the best food on the island. Unless you can spend all day louging by the beach or the pool make sure you rent a car or you will get bored fast!

  • Liked — The hotel grounds and the beach
  • Disliked — The food choices
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since November 24, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Most Relaxing Resort

Sheraton Kauai Resort

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4 of 5 stars
HonuGirl 8 contributions
Aliso Viejo, CA
Nov 24, 2008 | Trip type: Couples
2/2 found this review helpful

Booked the AAA rate via SPG website $215 night before tax and $17 resort fee for the Oceanfront Deluxe Room.

Just like the other reviewers, we looked at the beachwing and oceanwing before deciding. We loved the Oceanwing Bldg 4. SPG gold, but did not request the Luxury room since my husband wanted 4th floor. Luxury rooms are on 1st and 2nd floors of the Oceanwing.

We had an amazing sunset view every night from our room. The room overall was in good condition with the exception of the tub that needs to be refinished. Noted this on the check out survey.

Food was good at Shells restaurant. The steak was outstanding $32 at dinner and we really loved the buffet breakfast which was $20/pp. Salads should be shared at $14 each.

Favorite Restaurant just behind the Beachwing was Plantation Gardens. Twinkling lights and garden setting....perfect anniversary dinner. Amazing fresh fish to rival Roy's any day. We had 2 dinner suprises 1)Sushi at Stevenson's Library @ Hyatt 2) Casa Di Amici Favorite Lunch Spots - Brennecke's and Keoki's Paradise

The cabana rental #11 was a real score. The price for all day 8:30a - 5:30p was only $35. The Cabana is just one of those wooden beach chairs with pads and a cover. Right on the beach, right near the pool. Raise the flag and order drinks or lunch.

Overall, we really had a great time relaxing at the beach, pool and the amazing views all around. Staff was exceptional.

We checked out the garden wing and it is almost a separate resort. Thinking that's why SPG.com has so many rooms available cash & points. Totally different atmosphere.

I would recommend Sheraton Kauai for a Romantic trip and for families. PS. Don't miss the Mc Bride Botanical Garden Tour for $20/pp near Sprouting Horn. Amazing. Aloha!

  • Liked — Comfy Bed and The Amazing Views
  • Disliked — Bath Tub
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 28, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great location, eh hotel

Sheraton Kauai Resort

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4 of 5 stars
laangelsfan 8 contributions
Los Angeles
Nov 13, 2008 | Trip type: Business
2/2 found this review helpful

I gave this hotel an above average rating simply because of its location. I was staying at the Sheraton for six nights for business. The room itself was dingy, and a bit sketchy. As mentioned before, the bathroom is in need of a major upgrade with mold and dirt spots in places. My toilet frequently ran through the night as well. The flat screen TV was nice, as was having an open fridge. I didn't find the bed particularly comfortable and in fact found it quite worn. My biggest problem with the room, was the incredible noise coming from the room next door. It wasn't as if the people were talking incredibly loud, but I could hear everything they were saying, like it or not. I wasn't actually in my room very much or else I would have asked to move, but when I was, it was practically like our connecting door was open. When they watched movies/tv, I could hear everything they were watching. I'm not sure if all the rooms have connecting doors or not but If you do, perhaps note the volume at which you speak and watch TV. For the good things. Poipu is gorgeous, so naturally the Sheraton's beach is great. The pools aren't anything special, but the beachside pool is a nice place to relax. Shells (restaurant) couldn't have a better location, looking over the mini-bay within hearing range of the crashing waves. It seemed like the resort had lots of activities (which I never had the opportunity to participate in) which was covered by the resort fee. As a quick note, previous posters had mentioned the resort fee covering breakfast and some others had mentioned forfeiting a room cleaning for breakfast, but neither were options while staying there. I stayed in Building 5, which seemed to be one of the furthest buildings from the beach, but had the added perk of being one of the closest to the parking lot. I didn't like that the room door faced a hotel maintenance road with tractors and golf carts running throughout the day and night. All-in-all, the Sheraton is fine choice, especially for beach-goers, but if you plan on staying inside all day, perhaps another hotel is a better choice, but who goes to Hawaii to stay inside all day anyway.

Pros:
-Proximity to gorgeous beach
-Nice resort
-Ample parking

Cons:
-Dingy room
-Noise from connecting room
-Roosters wake-up call (inevitable across the island though)

  • Liked — Proximity to beach
  • Disliked — Noise from all around
  • My ratings for this hotel
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 18-24
  • Member since December 06, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $310 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sheraton Kauai Resort Also Known As

Address: 2440 Hoonani Rd, Poipu, Kauai, HI 96756