The Koa Kea exceeded my expectations. The staff appeared to have received the same training as staff from places like the Ritz Carlton or Four Seasons. They are kind, professional, and seem so happy to be there. Even before we arrived, my requests over phone & email were handled with perfect efficiency. They helped me book an oceanside massage and picnic lunch via email request. When we arrived, they had a chilled bottle of champagne in the room to celebrate our anniversary.
Our room was on the first floor (165). The front desk agent, Claudine, showed us to the room & gave us a little tour. The Nespresso machine was very cool, but when I mentioned that I didn't drink coffee, she had an electric kettle & tea tray brought to the room while we were away at the restaurant. The room was beautiful and very quiet. The only sound we heard was the rain, waves, and breeze through the trees. There is a down duvet as well as mattress topper but they'll offer to switch it out for something lighter if you ask. That double shower head system is fantastic (great for tall people like my bf).
The weather wasn't suited for swimming in the pool, lovely as it was. We made good use of the hot tub at night, though. It's a nice temperature and large enough to accommodate 2 couples without anyone feeling crowded.
We had dinner & breakfast at Red Salt. I was pleasantly surprised at the inventive, well prepared dishes. Also, our server, Nancy, was a lot of fun. It looks like it could be a rather stiff place with the cool, modern decor, but she was so friendly and cheerful that we felt very much at ease to enjoy the meal. We thoroughly enjoyed every bite from the bread to the dessert. Breakfast was also fantastic. Most hotel breakfasts are, to be blunt, a rip off. But they have a $25 buffet + entree which is a great deal. The bf got steak & eggs along with the buffet and didn't have to eat the rest of the day! I opted for the signature souffle pancakes and those did not disappoint at all!
We were sad to leave this place and will be back again next year and hopefully for many more vacations in the future!