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“First Class Service and Relaxation....” 5 of 5 stars
Review of Koa Kea Hotel & Resort

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Koa Kea Hotel & Resort
4.5 of 5 Resort   |   2251 Poipu Road, Poipu, Kauai, HI 96756 (Koloa)   |  
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4th Night Free
Ranked #1 of 6 hotels in Poipu
Lake Forest, CA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“First Class Service and Relaxation....”
5 of 5 stars Reviewed June 23, 2013

From the moment we pulled into the valet we knew this place was different, everyone that worked there was extremely friendly and helpful. We never got the impression that anyone working there was putting on a phony smile or wasn't glad to be working there.

The entire grounds were meticulously maintained and our room was spotless and very comfortable. I noticed a few reviews complaining about the size of the rooms which I don;t understand, the rooms are plenty big. This is not a hotel for families so for a couple we thought the rooms were great and the beds very comfortable. Oh and someone mentioned that there is no bathtub??? Who takes a bath anyway? The reason the rooms are the size they are is that when the hotel was rebuilt after sitting vacant for 17 years by using the existing footprint the hotel could stay as close to the beach as it is, if not the entire structure would have to have been moved back much farther from the beach, the proximity to the beach is a major plus.... for the entire week we were there it was a quick trip from swimming in the ocean to swimming and lounging in the pool, and our room couldn't have been more than 100ft from the pool.

Even the deck chairs around the pool were spaced apart nicely and were very comfortable as well, much more than I could say for the St. Regis. Red Salt was great but avoid the panini's they sell at the pool, they are pre made and nothing special.

Room Tip: second floor above the main lobby, we had room 212 which looks directly at the ocean right in the ce...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (387)
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English first
Umina, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2013

Stayed here with my wife on our honeymoon. Nice and friendly staff good food at the restaurant. The pool is not too overcrowded. Beds are incredibly comfortable. They service your room twice a day! Overall our favourite place either of us have ever stayed.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013

great hotel. laid back luxury. smallish with quiet, relaxing vibe. amazing food and drinks - sushi is better than nobu. amazing staff - as good or better than four seasons. room was beautiful - ocean front suite. entire property is immaculate. i agree w clive s below.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 16, 2013

My girlfriend and I spent 5 nights here. We really enjoyed the small size and exceptionally friendly staff. The breakfast buffet was great: lots of fresh fruit and the one hot breakfast item included with the room was excellent. We also ate at Red Salt a few evenings for dinner. Out of the six dinners (2 people, 3 nights), 5 were excellent and one was pretty good (the steak with 3 sauces was the disappointment).

To address one of the negative reviews, it is an old hotel that was just re-opened 4 years ago. It is laid out as a "U" with the open end towards the ocean. We had an ocean view room which was in the bottom of the U, so we looked over the pool area to the sea. We slept with the window open and the ceiling fan on for natural airflow and did not use the a/c at night, only some times during the day. We found the room very nice, the view good, and the hotel very quiet at night.

There were some families with children, but it was mostly couples.

I enjoyed the small size, the staff that knows you by name, and the mellow environment. It's not a mega-resort.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 16, 2013

This is the place to go if you there are 2 of you, you want a quiet time away from kids and you want to be close to a pool and the ocean. Friendly staff who go beyond what you usually get. I note some other reviewers are disappointed in lack of massive resort glitz - you just chose the wrong place and the Grand Hyatt is your choice. The Red Salt restaurant is equal of whatever else you find in a matching price range in Poipu.

Room Tip: Pay extra for ocean view - worth it.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Stephens, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 16, 2013

Koa Kea was pretty good. Very good staff, maybe the best staff we came across on our Hawaiian holiday.
Overall it was not quite as good as I expected, room a bit small restaurant very good one night, not so good another night.
We found a good restaurant close by though it was Merrimans.
The access to the beach in front is limited but we went next door for a swim and there was access further up also
Overall it was good but a bit pricey for what you get, perhaps there is only Grand Hyatt for competition so they get the price ?

Room Tip: don't pay too much for ocean view most rooms see the ocean a little at least and the rooms are...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa Park, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 14, 2013

If you are looking for a quiet and restful hotel on Kauai, this is the place. Yes, it is a big pricey but, in my opinion, worth it. First of all, don't expect to be entertained; don't expect a luau; don't expect big families with lots of kids running around the pool; and don't expect the other guests keeping you awake at night. This is not a place for kid or teenagers- they will be bored..This is also not a hotel for everyone. The Koa Kea is very laid back. The service is excellent and friendly and everyone is pleased to chat with you and to give you inside hints on Kauai. Within a very short period of time, everyone knows your name. The check-in is smooth and friendly.The bar area is really classy and do go there every night for a nightcap.The bartenders, Jim and Michael, provide great service and are very personable. The Sushi Chef at the bar, Justin, is very creative with his presentations. The cocktails at the bar are a bit pricey but they do a big pour. They serve a beer called "White Ale," which is excellent. The bar food is fabulous and reasonably priced for the high quality. In fact, I ate most of my meals at the bar.The Kobe burger and Mahi sandwich are the best in Hawaii and I have tried them all.About $20. I recommend for breakfast not going with the buffet but rather ordering off the menu some of their more creative pancakes and waffles and breakfast meats. The breakfast burrito they serve, in my opinion, is just so-so. But again the service is great, as is the coffee and complimentary muffins. Again, the pool is very quiet, as is the Jacuzzi.. I feel that the Koa Kea appeals to a more refined and older traveler. Everybody I spoke to was very happy they were there and not on the other mega-resorts on the island. In contrast to the one of the other reviews I read, I felt the Grand Hyattand Sheraton were way too large, too noisy and impersonal. In fact, one night I went to visit the Grand Hyatt. They were actually having a disco party on the laws with music so loud that you could hear it a mile away. The guests I spoke to said they couldn't even sleep.So if you like disco and to be around a mass of drunken people the Grand Hyatt is the hotel for you.. I liked the rooms. They had very high-quality bedding, flat screen TV's, good air-conditioning and beautiful bathrooms and toiletries. Yes, they aren't that large but they are very high-quality. Try to book a room with a partial ocean view as close to the ocean as possible inasmuch as some of the rooms in the back do face adjoining properties. The hotel faces a part of Poipu Beach, which the tourists don't frequent, which, in my opinion, is a real plus. The sound of the wind through the palm trees and the surf lulled me to sleep. I also really appreciated the cool expresso machines in each room and refrigerator, where I was able to store drinks and fruit. I will definitely stay at the Koa Kea again. One last thing--parking is strictly valet, which is very convenient. Before you leave your room, call the valet and, by the time you get to the entrance, your car will be waiting for you. The valets even cleaned my windshield. Tip the guys a dollar or two when you pick up your car.Roys and a variety of family restaurants as well as a small grocery store are within walking distance.Also go to the Koloa Fish Market in Koloa Town , buy a fish plate or some sushi and bring it back to the Koa Kea and have lunch by the pool. A great value; or go to the Savage Shrimp and bring back a shrimp plate to eat by the pool. $10 to $12 for both. It doesn't get any better. If you are staying more than a few days you might want to stay at the Koa Kea and then move to the ST.Regis on the North Shore to enjoy their beach. Aloha!

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Koa Kea Hotel & Resort

Address: 2251 Poipu Road, Poipu, Kauai, HI 96756
Phone Number:
Location: United States > Hawaii > Kauai > Poipu > Koloa
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Poipu
#1 Luxury Hotel in Poipu
#1 Top resorts Hotel in Poipu
#1 On the Beach Hotel in Poipu
#4 Family Hotel in Poipu
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Koa Kea Hotel & Resort 4.5*
Official Description (provided by the hotel):
Koa Kea is a luxury boutique hotel with unmatched proximity to the ocean. Red Salt Restaurant and the Spa at Koa Kea are the newest additions to Poipu Beach, a great location for enjoying Kauai. ... more   less 
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Also Known As:
Koa Kea Hotel Poipu
Koa Kea Hotel And Resort
Koa Kea Resort
Koa Kea Hotel & Resort Kauai/Poipu

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