This "resort" may have been small in structure but it was nothing small when it came to service and hospitality! It started by being greeted upon our arrival after over 13 hours of flight by the valet guys. They completely took over from there. They parked our car (valet only) and took care of all our luggage (we had alot). We checked in and Claudia gave us a brief tour of the grounds as she personally escorted us to our room. It was perfect! We had an oceanfront deluxe king and I made sure to request to be on the 3rd floor. The view was gorgeous. Our room looked exactly like the professional photos on the resort's website. More often than not those photos are very deceiving....but theirs definitely were not. Claudia made sure we were satisfied with our room and left.
Frank brought in our luggage and propped it up on the luggage stands for us. We felt bad since we didn't have any cash on us at that moment to tip him but we made sure to do so later. Frank is a cool guy and we saw him several times during our stay.
We received a complimentary floral arrangement and bottle of champagne. We ordered room service which was great. The young man set our table with our dinner out on the lanai. This was so relaxing and romantic.
I can not say enough about the staff. I have to commend everyone. They were all so kind and eager to assist with whatever you needed. I used the concierge service often- we got married during our stay and I had a lot of business to take care of. Again, they were soo helpful!
The honeymoon phase of our stay was wonderful. It was so quiet and tranquil. No kids running around. There were primarily just couples. We loved lounging on the lawn and drinking at the pool bar. There was a server that went around to the guests at pool/lawn. Chickens were present here and there but they were not a nuisance. I personally enjoyed them. I swam in the pool once which was nice but we didn't go to hawaii to hang out at a pool....we went for the pacific ocean! Beaches were located to the left and right of us. It was a small stroll down the boardwalk to get there. We hung out at both of them and they were equally beautiful and fun!
Housekeeping came twice a day as long as the privacy sign was not not outside your door. But you could call to request housekeeping to come back if you missed them. The beds were comfy. We slept with our lanai door open to get the cool breeze at night. The only sounds we heard were the waves breaking. Our bathroom was beautiful. Separate tub and shower with a TV in bathroom. Everything was very clean, they really scrubbed the bathroom down good every day.
All in all....We could not have been happier with staying at Ko'a Kea for our honeymoon! If we ever go back to Kauai.....we will certainly be staying here again! Mahalo!