This is the oldest hotel on the island. The images on their website do NOT do it justice at all. We stayed in room 303 which is a 1st floor (there's only 2 stories) room with a lanai. Upon opening your sliding door, you get a breathtaking view of the mountains. I never knew there were so many stars until I visited Kauai by the way. We sat outside at night looking at the stars and even caught a few shooting stars. Did I mention John Wayne stayed there at one time?
Anyway, they don't have a 24 hour desk, however Jamie and Joe, the owners are extremely nice and helpful.
I am kind of glad their description of the place was not too detailed because it was a pleasant surprise for us. The floor was made of wood so you don't get the nasty carpet other hotels offer. It is super quiet and it is near everything that has to do with the outdoors. Don't expect a resort, but do expect quality romantic time with your spouse or partner if you visit this place. Poipu beach is only 20 minutes away, the Wailua River is only about 15 minutes and Princeville is about 45 minutes if you want to head up north. Rent a car, do not rely on cabs, they are too expensive and unreliable. You will be glad you did.
What else can I say about this place other than it is just amazing. Oh yes, it has a self serve laundry room!!! So no having to pay $7 to have someone wash a pair of pants. We did two loads of laundry (wash and dry) for less than $10. I am going to set the option to allow for questions from travelers, and if you have any questions I will be more than happy to answer them for you.