It was as other reviewers had noted, even if you asked for an ocean view unit, you are unlikely to get one - they will give you any number of excuses! The Customer service was intermittent, like their internet protocol - which forces you to get a coupon with a code in order to access wifi in your room. They said it was for 7 days, but it was for 7 uses - they later explained. But actually, after a couple of log ins, it would stop working and you'd have to refresh the code or get a new code from the Concierge.
The condo's were dated, and could really use some upgrading, the grounds were nice, but we requested an ocean view and did not get it even though it looked like it was not full.
The bed was incredibly uncomfortable, the sofa bed was worse, and my brother-in-law ended up sleeping on the couch, and my sister slept on the chair cushions to avoid sleeping on the bed - cuz it was too hard and uncomfortable. The a/C unit in the bedroom was too noisy!
The washing machine & dryer was really old and loud, and the vent brought in dampness on the flooring in the kitchen when we ran the dryer.
We could not get the DVD player to work with the TV, so even though we brought movies to play, we couldn't get the TV or any remotes to make it work!
Other than all those issues, the unit was nice and large, the kitchen had enough dishes, etc. But not enough dishwashing detergent for the dishwasher.
We had a good time, probably because we were gone alot.
I booked this through Shell Vacation, and they always tell you that you got the last unit...and it's a lie. It was near empty when we got there, and it was never more than maybe 30% capacity.
But the beach that is in front of the property is very wild and pristine because there's hardly anyone there. You can't swim in it cuz it's too rough, but it's nice for walks.
Oh, and the wild chickens will stroll into your room if you let them. They are EVERYWHERE on the island, and definitely there's alot of chickens here, if you don't mind the crowing at 5 a.m.
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- Also Known As:
- Kauai Beach Villas Hotel Lihue
- Kauai Beach Hotel
- Kauai Beach Resort
- Pahio Kauai Beach Villas
- Kauai Beach Villas HI