Though the review from June 15th sounds harsh I have to agree with all of it. This hotel was a huge let down! When we booked our hotel stays for our Honeymoon through Expedia we were cautious to go with names we trust such as Hilton and Radisson. Beyond the names we still came to Tripadvisor to get the reviews and we were psyched to see such rave reviews of this resort. Kauai was the second week of our two week honeymoon. The first week we stayed at the Hilton Hawaiin Village rated 4 star by Expedia. We were truly impresssed by the room, the view (mountain view), the staff especially the concierges and the valets. When we got to the Radisson (also ranked 4 star by Expedia which has since dropped to 3.5 star since our trip) for our second week we were utterly disappointed. When we arrived our room was not ready and we were not allowed to check into any other room. When the stated check-in time came and went and the room was still not ready we had to say something. They finally put us in another room that was ready. We had a pool view which was also a view of the ocean. The view was the only thing good about this room. We walked into a musty smelling moist room. The walls looked stained with water spots (hopefully) especially in the bathroom. The bathroom grout was dirty everywhere. The light is one of those florescent lights that takes a few flickers to come on and even then it was bad lighting. The brass surrounding the lights was stained with water spots. Worst of all there were ants. We'd kill them and more would just keep coming! The water pressure was good for us but the water temperature was all over the place. Really hot or really cold and back and forth constantly no matter what time of day. The closet doors were a struggle to open and close but you had to close them to get out the door. The TV remote didn't work very well. Not that we used it that much but we trying to watch the US Open as well as the Red Sox game highlights. Thurs, Fri and Sat. our 5:30 wake up call was the constant Roar/Screech of a 5 year old and a 2 year old next door fighting off a dragon. I could have sworn they were in our room before I opened my eyes. Worst of all was the bed. The sheets were like sand paper and one morning when I got out of bed I pulled the sheets back and saw dark red stains which I can only imagine were blood stains that had not come out in the wash. Ughh! Some of the issues we no big deal but it was the ones that we couldn't overlook that helped me decide to write this review. It was a real let down and kept asking my husband, "are we the only ones who find this place disgraceful to the Radisson name?" I guess not according to the June 15th Review. We did hear that the General Manager was relatively new and he was working to upgrade certain things. I am thinking the rooms should have been a number one priority seeing as they were in pretty rough shape but hopefully, for the Radisson's sake they will be next!









