This property exceeded expectations. I agree with others who have compared Kauai Lagoons to other Marriott time share properties, this one does stand out. Having been to Ko Olina, Lakeshore Reserve in Orlando and Newport Beach, the layout of the timeshare units at Kauai Lagoons is the most utilitarian and well thought out. We rented both the 2 and 3 bedroom units, the layouts were similar.
I was so impressed with the customer service at this property that I emailed the front desk supervisor and the general manager. I commended the general manager: "I have to compliment you on the consistent warm, friendly and welcoming service I experienced regardless of who was staffed at the reception desk. I was always greeted cheerfully by name every day. I was always asked by staff what they could do to help me." What is important is that the service is consistent!
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- Also Known As:
- Marriott`s Kauai Lagoons Hotel Kauai
- Marriott's Kauai Lagoons HI