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“Kool Pool in Kalapaki” 4 of 5 stars
Review of Kauai Marriott Resort

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Kauai Marriott Resort
4.0 of 5 Resort   |   3610 Rice St, Kalapaki Beach, Lihue, Kauai, HI 96766   |  
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Ranked #2 of 9 Hotels in Lihue
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Kool Pool in Kalapaki”
4 of 5 stars Reviewed June 9, 2013

Stayed one week at this hotel with wife and two kids age 9 and 6. Everyone enjoyed the hotel and especially the pool - a big flower-shaped pool with 4 ft depth, 5 adjacent hot tubs, and 5 animal-themed fountains. In the middle is an island for lounging accessible by a bridge. Spectacular setting in the Kalapaki Bay with mountain ridge overlooking. There's also a kiddie pool and water slide. Waitresses roam the pool to bring you food and drink. Also lounge on the lawn or beach on the bay and watch the surfers and paddle boards (or rent for yourself). Hotel towers look like 60's architecture but rooms are modern. Not just a family hotel - other hotel guests were young newlyweds, retirees, and intl travelers - but there is no adult-only pool.

When you get tired of the overpriced hotel food, there are other restaurants in the mall across the street and an ABC store for sundry items. Not much in Lihue but rent a car and drive southwest to Poipu/Waimea one day and north to Princeville/Hanalei another. Enterprise rental office is onsite at the hotel. You can decide by 9:30am each day if you want to keep the car for another day.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,725 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (396)
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Newport Beach, CA
Top Contributor
141 reviews 141 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed June 9, 2013

I don't know why I've never written a review for the Kauai Marriott until now! This was our first Hawaiian experience over ten years ago, and I think it is what initially made us fall in love with the Hawaiian Islands.

My husband and I have been back twice since our first trip to Kauai. Our first stay was for a week in July 1999, then we went 2 weeks for Christmas and New Years in Dec. 2007/Jan. 2008, and our most recent trip was two weeks for Christmas and New Years Dec. 2011/Jan. 2012. During this large range of time, the hotel has stayed beautiful and is always well maintained. The food is great, the service on par with other 4 star resorts, and the grounds are gorgeous. Room service is delicious and Duke's always offers fantastic dinners. We love the location because it is easy to get to all of our favorite places. The only other resort we have stayed at on Kauai is the Grand Hyatt. We love Kauai and always enjoy our stay at the Kauai Marriott. The Christmas activities are always so special too! One year, we watched the Polar Express on Kalapaki Beach under the stars on Christmas Eve, and another year Santa and his elves came by outrigger canoe and passed out candy on the beach. Good memories! I hope you have a wonderful trip!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sarasota FL
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 8, 2013

Stayed here for five nights. Nice rooms, comfortable beds. Not brand new...rooms showed their age in the bathrooms. Small. But everything worked well, hot showers, etc....so we liked our stay.

Pool area is very nice as you can tell from the photos. Restaurants nearby in every category.....from cheap cheap to very expensive. Duke's was good place to start. View of beach and good food at reasonable prices. Next to hotel, not sure if affiliated.

Anyway, we would stay here again.

Secret trip tip: At the far left of the pool as you face the ocean, walk toward the ocean. You will see an elevator on the left side pretty close to the beach. Take the elevator to the top. It let's you out at the top street level. Walk right... down toward all those homes you see from the beach. At the end you will see a big ficus tree. Keep walking straight until you see the golf course. There in n front of you is a green that the golfer's must try to land on! If you walk right, you can walk all the way out to the small lighthouse! Great views and great photos!!! Check it out!!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 7, 2013

While the resort is quote close to the airport, we hardly heard any airplane noise, certainly nothing that bothered us. The grounds are beautiful and well maintained. The mattress in our room desperately needs to be replaced (a king size bed that was sunken on either side; if I could have slept right in the middle where it wasn't worn, it would have been more comfortable). Otherwise, the room was maintained and very clean. We enjoyed the fairly large pool area and the nearby beach. We were disappointed in the restaurant options on the property and within walking distance, I found that we nearly always drove outside the resort for meals. Most of the time this wasn't a problem, as we wanted to enjoy other parts of the island anyway. But it would have been nice to have a few good options for days when we were feeling a little lazy. While the grounds were large, we really appreciated that getting in and out of the resort was easy. Some resorts are so huge that it's a trek just to get to the car and navigate out, but this resort it set up really nicely. Overall this was a really nice place to stay, and I would consider staying here again. But depending on how much exploring around the island you want to do, I feel that staying in Kapaa, or further east, would be more convenient (especially given the traffic between Lihue and Kapaa).

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, CA
Top Contributor
63 reviews 63 reviews
9 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 3, 2013

This resort really is quite lovely, but... there are a few things which I wish I had known before traveling. First of all, it's really close to the airport, and seemed to be somewhat far from all the activities around the island. You pretty much need to rent a car in order to get around, unless you book activities that include pick up from the hotel. The hotel does have a shuttle to and from airport, as well as to some local food stores. We didn't use it, but know that others did. The property is really lovely and well maintained. The staff were all very kind and helpful. I didn't realize I was getting a pull down bed, not very comfortable and kind of difficult to push up and down every day, so it remained down for the duration, which of course too away from the space of the room. It was very clean though, and well equipped if you wanted to take advantage of cooking with the gas grills provided. We did use them one night, but it was very crowded, and you basically had to share a grill with someone.

Parking is another issue, self parking is $16.00 per day, and it's kind of a walk from the lot to the lobby, and spaces are at a premium by the end of the day.

On the plus side, the pool and surrounding beach is awesome, with towels service and chaise lounges at both. You can rent cabanas and floats there, and walk down the path to rent stand up boards, as well as kayaks.

Did not eat anything at the hotel except coffee, as I had made reservation off the property every night. Didn't do the Costco run either, because for two people it didn't seem to warrant the time. We did get breakfast fixings at a Safeway, and while it was more than our Safeway at home, well worth getting so we could eat in our room and head out on an adventure for the rest of the day.

Ice machines on every other floor, and guest laundry facilities also available on each floor.

One of the best things is the view, which is just great! We checked out early on Friday morning, and didn't realize that our kayak/hike would get us so dirty, and were pleasantly surprised when we returned to get our luggage that there are hospitality suites (one for men/one for women) to use to clean up once you've checked out. This really was a fabulous surprise as we were covered in mud and didn't want to board the flight looking like this!

All in all, a great vacation, just ask about the bed first!

Room Tip: Don't get the Murphy Bed!!
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2013

We purchased a time share here the first year they were available. We come every year and have always had a wonderful time. Service is great, food is good. Cafe Portofino is the best. We go here at least twice every year and have never had a bad meal.

I sure do not agree with Christie's reviews. She does not seem to like anything, which is to bad. But some people are like that.

Please don't judge the Kauai Marriott by her reviews.

We love it here and will keep coming back for ever (how ever long that might be).

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 2, 2013

The property and rooms are well kept up and clean, however the staff is not great. Twice reported a light out in bathroom, it was never changed. Also we had 3 reservations we combined and the front desk did not combine our keys so we had get our keys changed several times, which they told us on the last day they could of done that for us when we originally checked in. Also the back parking lot is maintained by Marriott and is labeled guest parking, however when I asked if locals who use the lot for the public beach access pay the same resort fee guests do, the answer was "no". I think it is the right thing not to charge the locals however the resort needs to make to make it right with guests, very disappointed with the hotel staff and their double standards.

Room Tip: Higher floors have loud AC.
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz C, Front Office Manager at Kauai Marriott Resort, responded to this review, June 7, 2013
Aloha from the Kauai Marriott Resort! Thank you for taking the time to share your experiences during your recent vacation with us! I am pleased to be able to share your delights with our resort, and also use your feedback as training topics for our staff.
As our property is in an oceanfront location, and all beaches on Kauai are public beaches, providing beach access to non guests is important to our community. Our main parking lot which is located near the front of our hotel offers ample parking space. Although the parking lot located behind the Haupu tower is very conveniently located to some hotel rooms, it does share the purpose of servicing Kalapaki Beach.
I appreciate your feedback and do hope we can welcome you back to our resort in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kauai Marriott Resort

Address: 3610 Rice St, Kalapaki Beach, Lihue, Kauai, HI 96766
Phone Number:
Location: United States > Hawaii > Kauai > Lihue
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 9 Hotels in Lihue
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Kauai Marriott Resort 4*
Official Description (provided by the hotel):
Known for its warm island hospitality and idyllic location on the Garden Isle, the Kauai Marriott Resort on Kalapaki Beach underwent a $50 million upgrade, with major enhancements to all its guestrooms, suites, restaurants and pool deck. Unique among hotels in Kauai, our resort sits on Kalapaki Bay and offers a wide variety of recreational activities, a superior beach experience and 18 holes of Jack Nicklaus championship golf at the adjacent Kauai Lagoons Golf Club. Business travelers will enjoy our 5 Star Hotel's 20,230 sq ft of flexible meeting and event space in Kauai. Guests traveling for pleasure will enjoy one of the largest family-friendly pools in Hawaii and our spacious 5 star hotel rooms, most of which offer spectacular views and feature a balcony. Pamper yourself with a luxurious spa treatment at our hotel's on-site Alexander Spa and Salon. Discover a leader in style and service among Kauai hotels and resorts and enjoy breathtaking beachfront views at the Kauai Marriott Resort. ... more   less 
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Also Known As:
Marriott Kauai Hotel Lihue
Marriott Kauai Hotel Beach
Marriott Lihue
Lihue Marriott
Marriotts Kauai Beach Club
Kauai Marriott Resort HI

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