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Marriott Kauai Resort: Traveler Reviews

4.0 of 5
3610 Rice St, Kalapaki Beach, Lihue, Kauai, HI 96766
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Marriott Kauai Resort
Ranked #3 of 9 hotels in Lihue
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1,300 reviews from our community

Traveler rating
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Families
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Couples
668
 
Solo
15
 
Business
55
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Marina del Rey, California
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Like Nights at the Museum...with a Magnificent Pool”
5 of 5 stars Reviewed November 19, 2012

One of the most comfortable hotels we've stayed at since the Hotel George in D.C.--and we travel a fair amount. It was also one of the most strikingly beautiful. Our colleagues became violently ill though, having fish at the grill by the pool. We also ate there a few times, and had no problems. So, who knows, she could have eaten something else that was tainted before she arrived. If we return to Kauai, we will definitely stay here. Lots of great restaurants all around and on site. Some shopping is walking distance. The unusually large and beautiful pool in view of the ocean is paradise.

Room Tip: We didn't have a premium-view room, but still had a great view of the ocean and no noise. The gr...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask D S about Marriott Kauai Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Almost everything was perfect!!!!”
4 of 5 stars Reviewed November 19, 2012

We just returned from staying at Marriott Kauai Resort. We arrived and the their shuttle was there shortly, took us through a back road that is absolutely gorgeous!! beautiful trees, cute rusters walking all over, inmmaculate gardens!! Bellmen were very helpful, explaining where we would go to check in, helpful with our luggage. Receptionist was fast and very nice. Special thanks to CHAD (concergie) he explained us how to take a bus to get a pizza at a restaurant that we had heard of, BRICK OVEN PIZZA, and another time helped me with a phone call, he is an excellent employee and person!!! We got a comfortable room but because we were EXCHANGE from timeshare, we got garden view, ground floor, hidden in a corner, I was afraid to sit in my patio because I didn't know what was going to crawl out of the bushes!!!We requested second floor, at least, but it was very full, and for all the seven nights that we were getting we had a terrific price per night, so we understood and enjoyed our room very much. It was very roomy, we had two full bathrooms, two big screen T.V.'s and it was a one bedroom with living room, kitchennette, etc. Very clean, very nice bed!!! Crispy sheets!! The whole place is beautiful!!! Very clean!!! You can tell that it has its years but over all is very nice!! Very nice gym!!! Always found a machine and plenty of room to work out!! Portofino, Dukes, KuKui's very good restaurants, every meal was great!!! I got up early to go for walks on the beach or around the property, beach, etc. and the employees that I encounter always greeted me with a smile!!! Always asking if I need it anything!!! The airport is two miles away and YOU CAN'T HEAR THE PLANES!!!! I am a young person very good hearing, the only thing that you hear sometimes is the rusters, sometimes loud!! Nothing to bother so much.....Overall, a very nice vacation!!!

Room Tip: Request high floor rooms!!!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask liliana68 about Marriott Kauai Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Florida
Top Contributor
102 reviews 102 reviews
67 hotel reviews
Reviews in 63 cities Reviews in 63 cities
151 helpful votes 151 helpful votes
“Beautiful Property”
5 of 5 stars Reviewed November 19, 2012

Five day stay. Beautiful pool and beach area. Enjoyed adjoining area with restaurants outside of hotel. Helpful staff, nice room. Only negative comment is that this is an older property which has been renovated. Could use interior repainting. Good central location.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keller, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Great Service”
5 of 5 stars Reviewed November 16, 2012

Stayed five days. Impeccable service. They honored an early check-in request. One morning I walked one lap around the lobby, looking for the morning newspaper. An employee noticed I was trying to find something, stopped his vacuum walked across the room and asked me if he could help me. Everyone at this hotel smiles when they help you. Even the bellhops after we tell them we are self-parking.

Forget the amazing setting, relaxing pool area and beach and walking access to off-property services, the service was what really stuck out. In five days only had one complaint, the line at the front desk took me 10 minutes just to get a dead room key re-programmed.

Oh, and Ronnie singing the hits of the 50's and sixties on Fridays and Saturday out by the pool bar=Awesome!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask richtheich about Marriott Kauai Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Beautiful Resort.”
4 of 5 stars Reviewed November 13, 2012

This resort was amazing. The pool was just magnificent. The beach was just as good. I forgot the name of the tower we stayed in but it was the first left once you got down the escalator. It had an amazing view. They first put us in a room where I saw more of the pool then the ocean when I had paid for an ocean view room. After moving us to our Real ocean view room I was pleased and impressed by the beauty of this hotel. The staff was extremely helpful and friendly. Amazing Staff overall. The only reason im not giving this hotel a 5 star is because the rooms need to be more up to date and there was a little bathroom odor while we stayed there. It is not cheap to stay here so for the amount of money paid I expected a little more out the rooms, but everything else about this hotel was definitely 5 stars! Would love to stay again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask alfridathaqi about Marriott Kauai Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Marriott Kauai Resort

Also Known As:
Marriott Kauai Hotel Lihue
Marriott Kauai Hotel
Marriott Kauai Hotel Beach
Kauai Marriott
Marriott Kauai
Marriott Lihue
Lihue Marriott
Marriotts Kauai Beach Club
Marriott Kauai Resort HI
Address: 3610 Rice St, Kalapaki Beach, Lihue, Kauai, HI 96766
Phone Number:
Region: United States > Hawaii > Kauai > Lihue
Amenities:
Bar/Lounge Beach Business Center Fitness Center Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotels in Lihue
#1 Family Hotels in Lihue
#3 Romantic Hotels in Lihue
#3 On the Beach Hotels in Lihue
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Known for its warm island hospitality and idyllic location on the Garden Isle, the Kauai Marriott Resort on Kalapaki Beach underwent a $50 million upgrade, with major enhancements to all its guestrooms, suites, restaurants and pool deck. Unique among hotels in Kauai, our resort sits on Kalapaki Bay and offers a wide variety of recreational activities, a superior beach experience and 18 holes of Jack Nicklaus championship golf at the adjacent Kauai Lagoons Golf Club. Business travelers will enjoy our 5 Star Hotel's 20,230 sq ft of flexible meeting and event space in Kauai. Guests traveling for pleasure will enjoy one of the largest family-friendly pools in Hawaii and our spacious 5 star hotel rooms, most of which offer spectacular views and feature a balcony. Pamper yourself with a luxurious spa treatment at our hotel's on-site Alexander Spa and Salon. Discover a leader in style and service among Kauai hotels and resorts and enjoy breathtaking beachfront views at the Kauai Marriott Resort. ... more   less 
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