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“Wailua Bay View is the nastiest place on the island of Kauai.” 1 of 5 stars
Review of Wailua Bay View Condominiums

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Wailua Bay View Condominiums
2.5 of 5 Condominium   |   Papaloa Road, Coconut Coast, Kapaa, Kauai, HI 96746   |  
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Ranked #4 of 15 Specialty Lodging in Kapaa
New York City, New York
1 review
6 helpful votes 6 helpful votes
“Wailua Bay View is the nastiest place on the island of Kauai.”
1 of 5 stars Reviewed January 9, 2012

After traveling halfway around the world we arrived at the Wailua Bay View complex in the evening to find an unattended office. Actually, the office was a little shack with an open sliding door, there were no lights on, and there was nobody to give us guidance. We were exhausted and stranded in the parking lot of this hotel with no information about check-in. Luckily, I had the emergency contact # for the hotel. Surprisingly, the rep gave me an attitude when I asked how to check in. Her exact words were 'are you seriously calling me about this? You should have received email instructions on how to get in!' I did not receive any instructions of the sort AND my room assignment was changed without notification. Aside from this rough first impression, this hotel is run down, filthy, outdated, and downright depressing. The pool is in the parking lot and a major highway and gas station is about 100 feet away. There is a nasty abandoned roach infested restaurant that is connected to the hotel. Yes, really, it is true. This place is so creepy Hollywood would consider using it for a horror film. Don't be fooled by the marketing gimic about the breath taking ocean front views. The view is completely marred by the nasty haunted restaurant. This beach looks like it might be the epicenter of the islands meth trade with its dark alcoves, leftover beer can bongs and abandoned nearby hotels. When considering this view you should be aware that this strip of highway where this hotel is nested is the armpit of the island. The north and south shore areas have far superior ocean front views. Anyways, when we finally got into our room I literally sat on the sofa for no more then 30 seconds and I started itching all over my arms. Within seconds I had INSECT BITES all over my right arms and sides of my feet.

We high tailed it out of our room without pulling back the sheets to see what other creepy crawlies were sharing the room. We immediately called Expedia. They tried to discuss the our situation with one of the hotel reps and were hung up on. Enough said! Expedia did the right thing an immediately gave us a refund.

In conclusion, there are far better options for the same price on this island. I can't imagine who could have written positive reviews other then insiders. Good luck!

  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
araikes, Manager at Wailua Bay View Condominiums, responded to this review, January 27, 2012
To the best of our knowledge this review was not done by any guest of Condominium Rentals Hawaii at the Wailua Bay View. Attempts to get more detail from the reviewer have not received any response.
While it is correct that adjacent to the property there is an abandoned restaraunt that was not rebuilt after Hurricane Iniki in 1992, the other comments are either greatly exagerated or incorrect based on what we know of this property and the standard of customer service we pride our selves on offering..
You will note the vast majority of past reviews have for the most part been positive. We are not sure who this person but if they eventually contact us we would be pleased to address their concerns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
    100
    51
    9
    7
    5
See reviews for
24
112
6
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • German first
  • Japanese first
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English first
Washington
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 1, 2012

stayed here when we got married in october 2010. the owner was very nice and willing to go out of his way to make sure we had everything we needed. Pool was small and had no view of beach but had great mountain views. Location was close to shopping and resturants. Also right across the street from a gas station making it nice to fill up before leaving the island.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 22, 2011 via mobile

Condo is very clean, comfortable and nicely decorated. Had everything we could possibly need. Very centrally located on the east side of the island and close to the airport. There was also ample parking available and an office on site for any issues you might encounter. Some street noise can be heard from the bedroom but didn't bother us too much. The windows can always be closed and air conditioning used at night. Some reviewers complained about the abandoned buildings around the condo, however I found the history about these places and the hurricane that destroyed them to be quite facinating. You can even tour the old Coco Palms resort across the street and there is even a book in the condo all about the history. Hopefully it will be restored soon. There are lots of great restaurants and shops just steps away from the condo. We recommend Monico's for mexican and Kitaro for sushi and Hukilau Lanai for a very special night out. Overall, we found this condo a tremendous value for Kauai and would stay here again!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 13, 2011

We loved almost everything about WBV. We stayed in #305 top floor. It has a lovely view from private lanai, was clean and well equipped, affordable prices, very friendly and helpful staff, has a comfortable bed, nice pool area, great location, conveniet to stores and restaurants BUT not the highway noise!! We admit we are very light sleepers but the building is right on the main highway. We had to sleep with the A/C on and earplugs when we would rather have had the windows open with the tropical breeze. If you do choose this condo, book rooms with largest number which are farther from the highway.

Room Tip: Book condos with highest number to be farther from highway. If you are able to climb stairs, the bes...
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 8, 2011

We were very pleased with the condo #204 at Wailua Bayview that we rented through the owner Chuck. He was very nice to work with and responded promptly to emails. He also provided links to a wealth of information and pictures of hiking trails and activities on Kauai! I agree with other reviewers that the condo is a great location central to other areas to visit. We drove down to the south shore to Poipu one day, and north to Princeville/Hanalei Bay another and both took about 45 minutes and well worth it. The condo has nice new granite counters, is very well equipped with kitchen utensils, dishes, plenty of towels, etc. Beautiful view of the bay and beach from the covered lanai. Only the bedroom is air conditioned, but the living area was comfortable with the ceiling fan on. It is near the highway and a gas station, but we did not have a problem with noise at all. There are a few restaurants and shops right across the road, and many more as well as grocery stores a 5 min. drive up the road in Kapaa. Just a short walk to the beach, but swimming wasn't recommended there at the time because of strong waves and rip currents. We did go down there one night and built a campfire, which was a lot of fun. Lydgate park was nearby with a lovely beach and protected swimming area and playground.
I wouldn't hesitate to rent from Chuck again.

Room Tip: All of the rooms have a ocean/bayview from what I could tell. There are 3 floors but there is no ele...
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed July 2, 2011

Let me first say it was a nightmare just getting a reservation in this place. 6 emails and 2 phone calls, and with each email I would only get an answer after 2-3 days and a reminder.
The units are well equiped and very clean but tiny. With the huge clean up fee of $ 110 this 3 night stay came to $ 166 a night and that is just to much for what you get. A newly built unit 2 1/2 as large on the Big Island costed us half.
Oh yes and there is something as too close...
....too close to the busy highway
.....too close to the 24 hour Shell gas station downstairs
and too close to the ocean., (I never thought I would hear myself say that) but the units are so close to the ocean on a very wild area that the noise of the waves is overwhelming, it is louder than at rockconcert (seriously) and it is difficult to have a conversation even with the windows closed. It's hard to hear yourself think sometimes, so if you are looking for a quiet getaway this isn't it.

  • Stayed June 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2011

We stayed in Condo #315 the end of Feb. and loved this Condo. Great location at end of property facing the Ocean. Most Beautiful view you could ask for. Just a few feet away from the ocean. Watched the whales in the distance from our balcony, and the surfers daily...amazing views. Sound of the waves were so close and loud it was unbelievable. Very quiet grounds and extremely clean. We will definitely stay in #315 again on our next visit. We watched the sunsets at the Beach House Restuarant (twice) at Kahio shores (amazing snorkeling in the cove there also) and at the St. Regis. This condo complex is so centrally located that it is easy to access the entire island. We rented a car and they upgraded us to a 4WD jeep which came in handy due to rain storms and muddy conditions in some remote locations.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wailua Bay View Condominiums

Address: Papaloa Road, Coconut Coast, Kapaa, Kauai, HI 96746
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #4 of 15 Specialty Lodging in Kapaa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wailua Bay View Condominiums 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
The Wailua Bay View is a three-story oceanfront condominium complex overlooking Wailua Bay, a popular surfing and kite surfing beach in Kapaa. Each condo has a private lanai overlooking the ocean, full kitchen, washer/dryer, and private bedroom. ... more   less 
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Also Known As:
Wailua Bay View Condominiums Hotel Kapaa
Wailua Bay View Condominiums Kauai/Kapaa

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