I stayed here for the last 3 nights of our trip last summer, and was not sure about staying here again this year. It was so much more affordable to stay here than anywhere else on the island, that I just couldn't pass up on the price! I made the reservation September 2012 for my recent 11 night stay and had kept an eye on the reviews since then. Shortly before my recent trip, I almost paid several hundred dollars to switch hotels due to all of the negative reviews. I'm so GLAD I gave it a chance and saved my money (my family & I spent some of that money on a private plane ride over the island)!
Nicole checked me in when we arrived, she was super friendly and very informative (as was all of the staff during our stay). Check-in was easy & quick. The resort fee for the length of our stay was charged at check-in.
The bed was so comfortable this year, the room was much more modern. The linens were new and I REALLY noticed the difference immediately! I was SO impressed!!
We had the BEST view (Room 1212 in the Mailé wing) that we've ever had in any other hotel on our visits to Kaua'i (2011 Sheraton-Poipu and 2012 Courtyard Coconut Beach). We had a good view here last year, but this year it was even better! As mentioned in previous reviews..yes, the sliding glass door was not clean enough on the outside to get a good look outside. But, I solved that problem real quick, by just opening the sliding door. I can't imagine it being an easy task to keep the exterior glass walls clean when it faces the ocean and it rains on & off very often, almost daily.
Monica cleaned our room most of our stay and took very great care of us and kept our room nice and clean and always provided us with enough towels. We always came back to sweet notes from her (and other housekeeping employees too) we even came back to some beautiful fresh picked flowers one day.
The pool/beach towels available at the front desk were a big help when going snorkeling around the island. Be prepared to wait at the front desk, I noticed only 1 employee most evenings. I didn't mind the wait, because each staff person gave you their undivided attention, and that's why the wait was usually long. They did not rush you if you had several questions, they answered every question in detail and wanted to help in any way possible.
We had the chance to enjoy the live Hawaiian music with the free pū-pū's (very tasty egg rolls and fried rice) our first Friday there. It was hard to not shed a tear, while watching the palm trees sway in the breeze and listening to the beautiful songs that the musician was singing while he was playing his guitar outside of the restaurant.
The hotel grounds are kept up with very well. The plumeria trees and bird of paradise flowers around the property are so beautiful.
Be sure to visit Malía (I think that's her name) in the lobby, she has beautiful homemade Polynesian style bracelets, necklaces, earrings. I noticed that she was there each morning (Monday-Saturday) before 7am.
My teenage son enjoyed the pool and hot tub on 1 evening. It was so convenient to walk right over to Lydgate beach park and snorkel there almost daily.
If you are looking for an inexpensive hotel and want a comfortable place to sleep, this place is for you! If you are looking for something fancy (that comes with a fancy price), this place might not be an option to consider. I'm very happy and grateful for the excursions on the island that I was able to afford, due the money that I saved by staying here.
Please keep in mind that the Mailé wing has been updated (new mattresses), the Pikake wing has not been. I would highly recommend staying on the 2nd or 3rd floor (FREE guest laundry is on the 3rd floor). If I remember correctly, the room numbers are 4 digits. In the mailé wing if it starts with 12 you're on the 2nd floor (it's hard to explain, but no elevator is necessary) if it starts with 13 you'll be on the 3rd. 1st floor room #'s start with the number 11, it will be located downstairs and has no elevator access.
If there is anything that I can complain about is:
-a second washer & dryer on the property would be a very big help and a timesaver for guests.
-I would never consider staying ANYWHERE else in the future while visiting Kaua'i if they considered setting up a microwave for guests in the lobby ;).
I can't wait until my next visit! See ya next year Nicole, Frank, Monica & Malía and the rest of the staff. Mahalo for all of your aloha!
- Official Description (provided by the hotel):
- This 216-room beachfront resort rambles across ten landscaped acres next to the scenic Wailua River. The hotel features newly renovated rooms and one-bedroom cottages, a variety of on-site dining options and Kauai's only protected swimming beach. The resort offers a great central location from which to explore Hawaii's Garden Isle. ... more less
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- Also Known As:
- Aston Aloha Beach Resort
- Aloha Beach Hotel Kauai
- Aloha Beach Kauai Hotel
- Aston Aloha Beach Hotel Kauai/Kapaa