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Aston Kauai Beach at Makaiwa: Traveler Reviews


Aston Kauai Beach at Makaiwa
650 Aleka Loop, (formerly ResortQuest Kauai Beach at Makaiwa), Kapaa, Kauai, HI 96746
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Traveler Reviews

78% Recommend
4.0 of 5 stars 167 reviews
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Owner response

Aston Kauai Beach at Makaiwa

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0 of 5 stars
RQ_Makaiwa4  
kapaa
Nov 18, 2008

Thank you for choosing to stay with us at the ResortQuest Kauai Beach at Makaiwa and for taking the time to comment on your experience. We truly appreciate your feedback both positive and constructive.

We would also like to thank you for sharing your experience at the resort related to the porch size and bathroom size. We are pleased to inform you, that should you stay again, we do have rooms with bigger porches and bathrooms. Those are typically our Deluxe Ocean front rooms. Although no one enjoys hearing about their shortcomings, it is through comments such as your's, we are able accommodate you.

Continuing on, we were aware of the hot tub malfunction. Being in Hawaii, it takes a little longer for our barge to get here. We are happy to say that the main breaker that was out, has been replaced and is up and running again.

Again, thank you for your comments and should your future travels include Kauai, we would welcome a second opportunity to exceed your expectations.

Until that time, Aloha!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $188 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beautiful Rooms!

Aston Kauai Beach at Makaiwa

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5 of 5 stars
WestCoastRep 1 contribution
Tacoma, Washington
Nov 12, 2008 | Trip type: Business, Solo travel

The resort lobby was open and pleasant, rooms and beds very comfortable. A newly remodeled property, this is a great value and above most others in Hawaii.

  • Liked — Fabulously clean for Hawaii
  • Disliked — Pool area restaurant in need of updating
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since November 12, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $188 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Don't Expect Much And You Won't Be Dissapointed

Aston Kauai Beach at Makaiwa

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3 of 5 stars
JAGJOSH77 6 contributions
Honalulu, Hawaii
Oct 30, 2008 | Trip type: Couples

Priceline has this place listed as a three and a half star resort. I would give it no more than two and a half, maybe, three stars.

Although the rooms were nice enough, with high cielings and tasteful decor, there were three issues I noted. First, the bathroom is so small, you can't sit on the commode and shut the the bathroom door at the same time. The size of the bathroom simply didn't accommodate two people at the same time. Second, the "porch" is likewise tiny and cannot fit two people comfortably at the same time (at least while sitting). Why then, does one need a porch? Finally, the air conditioning is excessively loud. It woke me up every time it started back up throughout the night.

The facilities were tired. A small pool with mismatched pool furniture and a hot tub that was broken for two out of the three nights we stayed there. No hot tub at a resort? Come on.

To leave on a good note, the resort was in a great area. Just minutes from the airport and Lihue on one side, and Kapaa on the other side, the resort was surrounded by things to do. Walking distance from shopping and restaurants. I highly recommend Wahooos, a seafood restaurant a 5 minute stroll from the premises.

I guess I just expected more for my money.

  • Liked — Location
  • Disliked — Tired facilities, small bathrooms/porch ... tiki torches weren't even lit!
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since January 25, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Families with young children
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from RQ_Makaiwa4, Manager
(Management representative)
Nov 18, 2008
Thank you for choosing to stay with us at the ResortQuest Kauai Beach at Makaiwa and for taking the time to comment on your experience. We truly appreciate your feedback both positive and constructive.

We would also like to thank you for sharing your experience at the resort related to the porch size and bathroom size. We are pleased to inform you, that should you stay again, we do have rooms with bigger porches and bathrooms. Those are typically our Deluxe Ocean front rooms. Although no one enjoys hearing about their shortcomings, it is through comments such as your's, we are able accommodate you.

Continuing on, we were aware of the hot tub malfunction. Being in Hawaii, it takes a little longer for our barge to get here. We are happy to say that the main breaker that was out, has been replaced and is up and running again.

Again, thank you for your comments and should your future travels include Kauai, we would welcome a second opportunity to exceed your expectations.

Until that time, Aloha!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $188 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great place to stay!

Aston Kauai Beach at Makaiwa

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5 of 5 stars
jjsjj47 1 contribution
ohio
Oct 15, 2008

We just came back from Kauai and stayed at this hotel for 3 days. I wish it could have been longer. The place was beautiful. Nicely decorated. Rooms were very nice and recently renovated. Staff was very friendly and helpful. Beautiful garden area and pool with open lounge area. There is also a beach. Great view of the ocean from most of the rooms.
It is also within walking distance of plenty of shopping and restuarants. We had a fantastic time and both agreed that we definitely stay here again!

  • Liked — everything
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Other
  • Traveled with Large group or tour
  • Age group 35-49
  • Member since September 17, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Shopping, Spa, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $188 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great location!!

Aston Kauai Beach at Makaiwa

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4 of 5 stars
IllinoisTravelAgent 1 contribution
Illinois
Oct 14, 2008 | Trip type: Couples

My husband and I stayed here and LOVED it! Great price and even better location! We enjoyed a beautiful breakfast each morning and the sunrises were amazing! The room was beautiful and very clean. The only problem I had the whole week was the humidity in the room. The air conditioner worked just fine, but I felt like the sheets had a damp feeling to them each night. I would stay here again and would recommend this property to my friends and family.

  • Liked — The location and food!
  • Disliked — The sheets seemed to be damp each night from the humidity level in the room.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since October 14, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $188 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Aston Kauai Beach at Makaiwa Also Known As

Address: 650 Aleka Loop, (formerly ResortQuest Kauai Beach at Makaiwa), Kapaa, Kauai, HI 96746