I took my 80 year old Mom to Kauai for a little R and R. We stayed at a privately owned unit. The service at the resort (even though we were in a private condo) was excellent. Pool was great, hot tub wonderful and ocean view from our condo was epic. They even had an elevator for my Mom even though it is only 3 stories tall. Not a place I would call romantic but definitely a great value for a family or couple who just wants a nice, inexpensive, comfortable stay. Great location on path and walk to great retail and restaurants. Kapaa is not as romantic as North Shore but all and all, I would definitely recommend Pono Kai for family.