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Pono Kai Resort: Traveler Reviews

2.5 of 5
4-1250 Kuhio Highway, Kapaa, Kauai, HI 96746
Hotel amenities
Pono Kai Resort
Ranked #8 of 12 hotels in Kapaa
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315 reviews from our community

Traveler rating
    72
    142
    44
    35
    22
See reviews for
Families
79
 
Couples
145
 
Solo
3
 
Business
1
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
San Diego, CA
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
“Great Place To Stay”
4 of 5 stars Reviewed December 1, 2012

I agree with all the positive reviews below (already covered, so I won't repeat. Here is our quick Pro/Con impression:

Pros:
Centrally located on the island
Clean inside and out
Beautiful Landscaping
Quiet (pool area can get louder with kids)
Very attentive Houskeeping Staff - A+++
Friendly Guests
Plenty of activities on the resort to keep you there all day if you wanted.

Cons:
You can hear the people above you - and it is loud (try to get 3rd floor)
No Tiki bar, onsite restaurant, kids program (we have one kid)
"Concierge" seemed more interested in getting you to listen to the timeshare sales pitch - wasn't much help after that.
No beach access - beach was closed with ugly orange barrier in front of hotel. (might be seasonal)

The Roosters go off early AM through Noon - didn't really bother us - added to the character of the place. BIG frogs everywhere at night - my Son and I caught a few (and returned them safely)

I'd visit again (and we might do that in 2 years.....), although I think there are other places to be seen and stayed in.

Room Tip: "Top Floor/Ocean View"
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask averagefamilyguy about Pono Kai Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abbotsford, British Columbia, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Comfortable Place to Stay”
4 of 5 stars Reviewed November 29, 2012

The room smelled very musty on our arrival, but having lived in Bermuda for many years, I understood and adjusted quickly. The building was quite old and needs a total renovation. The furniture was newer and comfortable, but the doors and cabinetry need updating. Different buildings on this property are managed by different companies. Other buildings were being renovated during our stay. When I commented to staff about returning next year and looking forward to a renovated unit, I was told I wouldn't have one. Our company (RCI) is not renovating any units; it was a different company.
As we had two guests with mobility and health issues, we requested a room that would accommodate their restrictions. We were pleasantly surprised by the easy access and the ocean view! Not many units in this complex have an ocean view.
The grounds were very well maintained and the staff were super helpful. We need to return to take advantage of the resorts amenities. We were too busy seeing the island to enjoy all the resort had to offer.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parksville, B.C.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Pleasant surprise”
4 of 5 stars Reviewed November 19, 2012 via mobile

Didn't have any expectations going in to our timeshare exchange here, and we were happy with the second floor two bedroom unit. Master bedroom is the biggest I've ever seen. Two bathrooms was very nice for our party of 5. Great to be able to walk to grocery store or restaurants when needed as traffic can be bad in Kapaa. Centrally located, easy to get to north shore and east shore beaches. Staff is very friendly

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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araikes, Manager at Pono Kai Resort, responded to this review
December 4, 2012
Thank you for your great review of the Pono Kai Resort. We agree that the two-bedroom units are very spacious (over 1400 square feet!). The central location is also convenient for exploring Poipu to the south and Princeville to the north. We hope to see you again in the future.

Aloha,

Keith
Condominium Rentals Hawaii
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Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Pono Kai Resort”
5 of 5 stars Reviewed November 16, 2012

My husband and I stayed here for one week Nov. 10-17, 2012. As a matter of fact, as I type this.. we are still here on our final day. I love this place so much that I couldn't wait to get home to write my review..

Where do I start...check in was smooth and easy and the staff was awesome!! We had a garden view which is absolutely beautiful and we are a very short walk to the beach. The grounds are very well kept..yes there are chickens...but they didn't disturb up and every where we went here in Kauai.. we saw them walking around minding there own business... Our room was huge and was stocked with everything you could possibly think of.

We ate in most nights because I don't care for the "island" food...but that is just my own personal choice... I'm a very picky eater...lol The prices here on Kaui is ridiculously high...but we were expecting it... All in all as timeshare holders..we were very pleased with our stay here and will definitely stay here again!!!

Room Tip: I suggest you stay in a upper level as we did. The lower levels are nice...but other guess can look...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask harmony C about Pono Kai Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walnut Creek, California
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
“Another great vacation stay at Pono Kai”
5 of 5 stars Reviewed November 6, 2012

We used our timeshare and stayed at Pono Kai. We stayed here 3 1/2 years ago and enjoyed it. Since then, the units had been remodeled and looked great. The kitchen was a good size with the eating area and living room right off it facing the common grounds. The bedroom was facing the hallway/parking lot. We enjoyed the balcony and eating outside. They do have a quite a bit of rosters hanging out on the property, but pretty much all of Kauai has that problem.

The resort features a nice pool and hot tub, putting course, croquet, horseshoes, bocce court, shuffleboard, tennis courts and a basketball hoop. The grounds are also very well kept with a nice Koi pond. The staff is friendly and helps you with planning any adventures you want to do during your stay.

Some of the units are facing the ocean with the biking/walking trail between the units and the ocean. The beach that is located near the resort is Kapaa Beach which isn't the safest beach for swimming in. For beach swimming we'd go to either the North (during summer months) or South shore (year round).

I like staying at Pono Kai, but just wish this property was located in the Poipu area. I would recommend couples, families and groups for staying here.

Room Tip: If you want a ocean facing room, be sure to request. However, people walking on the paved trail will...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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araikes, Manager at Pono Kai Resort, responded to this review
December 4, 2012
Thank you for your great review of the Pono Kai Resort. I am glad you enjoyed the pool, hot tub, and onsite amenities such as the putting course, horse shoes, and shuffleboard. It sounds like you had an enjoyable vacation and we hope to see you again at the Pono Kai Resort in the future.

Aloha,

Keith
Condominium Rentals Hawaii
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Pono Kai Resort

Also Known As:
Pono Kai Hotel Kapaa
Pono Kai Hotel
Pono Kai Kapaa
Pono Kai
Pono Kai Resort Kauai/Kapaa
Address: 4-1250 Kuhio Highway, Kapaa, Kauai, HI 96746
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Beach Business Center Fitness Center Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotels in Kapaa
#8 On the Beach Hotels in Kapaa
#8 Family Hotels in Kapaa
Price Range: $$
Hotel Class:2.5 star (2.5*)
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Pono Kai Resort
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