The room smelled very musty on our arrival, but having lived in Bermuda for many years, I understood and adjusted quickly. The building was quite old and needs a total renovation. The furniture was newer and comfortable, but the doors and cabinetry need updating. Different buildings on this property are managed by different companies. Other buildings were being renovated during our stay. When I commented to staff about returning next year and looking forward to a renovated unit, I was told I wouldn't have one. Our company (RCI) is not renovating any units; it was a different company.
As we had two guests with mobility and health issues, we requested a room that would accommodate their restrictions. We were pleasantly surprised by the easy access and the ocean view! Not many units in this complex have an ocean view.
The grounds were very well maintained and the staff were super helpful. We need to return to take advantage of the resorts amenities. We were too busy seeing the island to enjoy all the resort had to offer.
- Also Known As:
- Pono Kai Hotel Kapaa
- Pono Kai Hotel
- Pono Kai Kapaa
- Pono Kai
- Pono Kai Resort Kauai/Kapaa
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