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“Not A Resort!” 4 of 5 stars
Review of Aston Islander on the Beach

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Aston Islander on the Beach
3.0 of 5 Hotel   |   440 Aleka Place, Kapaa, Kauai, HI 96746   |  
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Ranked #6 of 12 hotels in Kapaa
Hampton, New Hampshire
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
“Not A Resort!”
4 of 5 stars Reviewed November 14, 2013

This is not a place to stay if you are looking for all the amenities of a resort! It is the place to stay if you want a convenient location to get out and visit the island. It's also great because you can walk to some nice restaurants at night and not have to worry about driving after having a cocktail. You can also cook at the grills in the pool area, which is a great gathering spot at night. The pool bar has a TV and a very friendly bartender. The hot tub is hot! The beach is not raked but you can swim, even with turtles! We found some nice trees to sit under and relax when we did stay at the resort for a few hours. Not often since we were busy exploring the island. The lobby was nice but we rented our unit privately so other than picking up a parking pass we didn't use the front desk. I did use the laundry room and there were plenty of working washers and dryers. The front desk also sells small boxes of laundry detergent and softener and will give you change for the machines! Our unit, Nihau fronted the ocean and it was lovely listening to the surf. Nice lanai for breakfast or dinner. Our unit was not the cleanest but that is a problem of the owner not the condominium complex.

Room Tip: Rooms facing the ocean are great for views and surf crashing but most rooms seems to have some kind...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (267)
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Gold Beach
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed November 13, 2013

Never again will we stay at this Aston property. The front desk staff are not accommodating in the least. They need lessons on customer service. We had a late checkin and could not find a place to park. The room was not clean nor updated. The pool was nice but each night at 10 pm a rude security guard came and harassed hotel guests. We will not return.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaniela N, General Manager at Aston Islander on the Beach, responded to this review, December 19, 2013
Aloha,

Thank you for sharing your experiences while staying at the Aston Islander on the Beach. I apologize for any inconveniece which you experienced while staying with us. I have discussed this incident with my staff and am anticipating resolution to this problem immediately. I hope we have the opportunity to host you in the near future.

Mahalo,

Kaniela Neves
General Manager
Aston Islander on the Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2013

This was our greatest vacation stay of the three on Kauai. The most restfull and quiet place to stay. Met great people at the tiki bar, excellent breakfasts at Eggberts just around th corner with reasonable prices and found a few other good restaurants nearby to. Traffic is slow moving through Kapaa and nearby, but for the most part, other drivers are patient and respectful. Will certainly be back here again.

Room Tip: Ocean front rooms are awesome and near enough to hear the crashing waves. Take the second or third f...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fife Lake, Michigan
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 13, 2013

Thanks to new management..Kaniela Neves, this hotel is back on track! Great continental breakfast is a welcome addition. Staff is always smiling and helpful. Resort is clean and well maintained. Met so many incredible staff and visitors while we were there. Perfect place to explore the rest of the Island. Rooms are well appointed and clean. Pool area is never overly crowded and had no problem snagging a grill to cook our evening meal..which we enjoyed while sitting on our lanai right next to the ocean. Highly recommend this property. Good value, great staff...perfect!

Room Tip: Go for ocean front room...you won't regret it!!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nara, Japan
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 8, 2013

Though this isn't an exceptional property, we were thrilled by its location, on the ocean, its quiet convenience, its unpretentiousness and the ease of doing everything from here. Hawaii, of course, is full of overblown resorts and very pricey gated properties; this had a nice, democratic feeling, and our oceanfront room allowed us to gaze out on the sunrises and sunsets, to take walks along the beach and to drive within minutes to any number of restaurants without feeling the press of crowds or the clamor of a "Holiday Experience."

Many people come back to this resort, which is very reasonably priced, and I would do so every time I returned to Kauai.

Room Tip: The oceanfront rooms are not much more expensive than others, but they offer a lovely view.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Orange, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2013

Dan O the bartender, makes the best! The view is awesome! We enjoyed them after a day at Lydgate State Beach which is a great safe and protected beach! Tell Dan O we sent you! Big tv to watch and you can walk on the beach there too! We went at happy hour and they were $6.00!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 6, 2013

I thought the IOB was a great choice for exploring all that is Kaua'i! From beginning to end, I thought the staff was wonderful, the location was perfect and the friends I made along the way created a lifetime of memories. I'd find it hard to believe you can find a nice staff on the island. Treat this staff well and see what it gets you. Housekeeping goes a little farther at this property to make you feel at home and the bar staff - don't miss those guys. They made my stay! It was nice coming back at night to friendly faces, fresh fruit and good conversation. Great food options are a quick walk away, so grab a bite in a box and come back to watch the sunset. They also have outdoor cooking options if you are up for it and a local music, "Manager's Party" night is a treat - don't miss it. Take a good look at IOB when you are researching your stay on Kaua'i.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston Islander on the Beach

Address: 440 Aleka Place, Kapaa, Kauai, HI 96746
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Kapaa
#6 On the Beach Hotel in Kapaa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aston Islander on the Beach 3*
Official Description (provided by the hotel):
This oceanfront resort offers guests contemporary island-inspired decor, six acres of beautifully landscaped grounds, a sparkling pool and a stunning beachfront location. Enjoy the convenience of the adjacent Coconut Marketplace's 60 boutiques and restaurants. Oceanfront location and plantation-style charm make this relaxing resort the most enticing retreat on Kauai. ... more   less 
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Also Known As:
Aston Islander On The Beach Hotel Kapaa
Aston Hotel Kapaa
Best Western Kapaa
Resortquest Islander Beach Kauai
Islander Beach Kauai
Aston Islander On The Beach Kauai/Kapaa

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