We stayed at the Aston Islander on the Beach the first night of our stay in Kauai. We arrived around 9pm and the check in process was smooth. There are steps and we stayed on the 3rd floor of the main building. This wasn't bad, but we were tired from travelling and had to lug all of our bags up the steps.
Parking was a bit of a challenge, they to have overrun parking in the Cocnut Marketplace backlot, but you need to have a ticket from the security guard to use this overnight parking.
The rooms were roomy, but the beds were extremely soft. The bathroom is spacious and the rooms were clean. The rooms also have a small kitchentte area with a small sink, fridge, glassware, and microwave. The property is a bit dated, but I think many propertied in Kauai are what I would call "dated". The ocean view from our 3rd floor lanai was great. We have a view of the pool area and could see over the top of the pool to the ocean.
The one large complaint I have is the situation my parents ran into. My parents stayed at Aston Islander on the Beach for the last 3 days of their Kauai trip. We stopped after checking out of our timeshare resort around 10:30am to see if by chance their room would be ready for check in. Their room was not ready and we could come back at 3pm. So we ventured out for the day and returned around 5:15pm where my sister and parents would check in. My parents were given a key to a 1st floor room as they requested only to find that someone already had bags in the room they were given...oops and scary (this has happened to me before in Ohio at the Great Wolf Lodge and it really opened my eyes that anyone could have access to your room when your things are sitting in your room). So they went back to registration and they were told that they had no other rooms, however there were 15 or so people that were in line to check in or checked in while my mother was waiting for resolution. My father told them that they had confirmed their room before the trip from MN to HI and they better resolve the situation they did not want to stay at another property (keep in mind I stayed here, my sister, and my parents were planning to), I stayed the Friday before to ensure they had a 1st floor room, and we had stopped that morning...all along they had a reservation. So the front-desk clerk was calling around to hotels and my father realizing she did not know how to handle the situation suggested she contact the hotel manager to help resolve the situation.
In the end they worked things out and my parents were upgraded to a first floor ocean front room. Unfortunately, I wonder if someone else was bumped from the hotel room that they reserved or if she was not 100% honest when she explained that the hotel was sold out and she would see if she could find them a room at another property.