This is a nice property for those on a budget who are looking for a clean, comfortable hotel centrally located for Island sightseeing. Sheila in reservations and Sue at the front desk are amazing. Both exemplify the "aloha" spirit with warm gracious hospitality. They make you feel special as if you have become part of their family. Housekeeping and engineering staff are very kind and gracious as well. They will assist whenever needed, and always with a smile. As for the property, although a bit dated the housekeepers do an amazing job of keeping the rooms immaculate. Even though rooms are small, there is a kitchenette with microwave, dorm room size refrigerator, sink necessary utensils. Can't think of anything they have missed. The bathrooms are tub/shower with a sink, large counter and decent storage space. Rooms offer flat-screen TV's with nice selection of cable channels. As others have mentioned, there aren’t any elevators, so ask for a lower floor if climbing stairs is an issue. If you want the higher floor, don't worry, the staff is very helpful should you need extra assistance with carrying belongings to your room. I never had a problem with parking; there was always a space available in front of the hotel or in the overflow lot next door. The landscaping is lovely and very well kept. The views from the ocean front buildings are quite impressive. Open the screen on your lanai and listen the waves crashing to your heart's content. You’ll have the most amazing night’s sleep ever. Big bonus if you are in an oceanfront building, you can stand on your lanai, or take a few steps to the beach where you will see the most breathtaking sunrises in Hawaii. The surroundings are quiet and peaceful, day and night. You’ll see mostly couples, some mature singles but not many families with young children. The only issues I will mention are the following: The daily resort fee. It’s not the property’s fault, but a decision made by Aston. If need be they should add $10 to the room rate and offer the extras complimentary and they’ll get better guest satisfaction. They won’t look like they are nickel and diming people. It just cheapens the guest experience. I mean really, charging people for pool towels is ridiculous. Yes, I know other things are part of the fee like WIFI and DVD rental. However, most other large properties offer those complimentary. Better use of that money is to hire someone for the front desk 24-7. I found it odd that you can’t talk to someone at the desk from 11pm until 7am. The security person is patrolling the facility, and isn’t there to answer the phone in the event of a simple question or problem. Quite honestly, that’s also not their job….they are not hired to be the front desk agent. They are there to be security. My only other comment is the pool is not heated and can be quite chilly, even on the hottest day and the spa is painfully hot.
The beach really isn’t suited for swimming or lying out as the tides are rough, and sand is rocky. There is a grassy area under palm trees right before the beach where you can relax in a chair, read a book, do yoga or just take a moment to breathe the fresh ocean air. If you want play in the ocean pack up the rental car and take off for the endless beach choices Kauai offers. There isn’t a restaurant on property, but directly across the parking lot is the Coconut Market Place which has 3 or 4 places for quick meals. I recommend the little barbeque place called Harley’s. They have really good food with reasonable process. Same goes for TC’s; they have good burgers and mahi-mahi with plate lunch/dinner options. The Market Place doesn’t have that many stores left, perhaps ¼ full occupancy, and closes rather early, usually around 8pm. There are new owners, so hopefully more merchants and restaurants will fill the space in due time. But you can also take leisurely walk or drive a half-mile to two large grocery stores, ABC Store, Long's Drugs where you can find anything you need. One suggestion: before you leave airport area stop by Costco or Wal-Mart for your grocery staples. Also, you will find the best prices and large variety of souvenirs at the K-Mart in Lihue which is only 7 miles from the hotel. Be sure to bring your own recyclable bags, as stores on the isalnd do not use plasitc bags!
Overall the Aston Islander on the Beach was a very good choice and would highly recommend if you are looking for a hotel (not resort) in the Kaapa area.
Higher floors in ocean-front buildings have spectacular views
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.