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“True opinion, from one whose been to them all!” 5 of 5 stars
Review of Waipouli Beach Resort

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Waipouli Beach Resort
4.0 of 5 Resort   |   4-820 Kuhio Highway, Kapaa, Kauai, HI 96746   |  
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Ranked #1 of 12 Hotels in Kapaa
Certificate of Excellence 2014
Kauai, Hawaii
1 review
4 helpful votes 4 helpful votes
“True opinion, from one whose been to them all!”
5 of 5 stars Reviewed May 28, 2009

I have stayed at the Waipouli Beach Resort several times in the last year and found it to be quite amazing compared to other hotels on the island. Being a resident here, i often stay at the various hotels including the Grand Hyatt, Sheraton Poipu, and even the Princeville hotel when it was up and operating, just to have the feeling of getting away without the price of going away to a different island or to the mainland. I love to come to waipouli in particular because the atmosfere is very comfortable, like being at home but far more luxurious.You dont have housekeeping waking you up at 8 in the morning the walls are pretty much sound proof so you dont hear a peep from next door or outside unless you have the doors open. The pool is excellent. A bit smaller then the Hyatts but definately more user friendly (kids dont get lost and you dont have to walk miles just to reach the top:)) I love to stay in and cook so the full kitchen is perfect. The rooms are excellently drafted with the 2 bed 3 bath. I had friends over so i could lock off the one restroom for their use and the other two for the two bedrooms personal use. The staff is always very friendly. Whether outrigger staff, CMI staff (which manages the condo/hotel) Aveda or the Realty office. Unlike other reports, the pool is not overrun with locals. Of course being a local myself, We do like to stay at the resort often with family and friends andare paying members just like anyone else. Our customs may be different to visitors but in the same respect, so are the customs of visitors to us. All in all my stays were great and i will definately continue to be a ongoing visitor from time to time.

  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,031 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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English first
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 27, 2009

First off- do not book through outrigger. They have limited units and charge way too much. Go to VRBO and you can rent from the owner via realtor and actually see your unit and pictures prior. We were so glad we went through a private party- as we only had 2 encounters with the staff- and let's just say- they were less than helpful. The resort is awesome- pool is great- no locals running around like stated in a previous post. There is security. Only really got crowed our last day- and I was over-run by a pushy mid-west family wit no manners. The beach 5 minutes south- Lydgate- is the best for families with kids. We have a 4, 10 and 17 year old. The ocean is blocked by a man-made rock barrier. Water is warm and no waves- we spent most of our time there. The grill on the resort is average in taseta nd price- and they will deliver to your suite. We love it here- and will never stay anywhere else on the island.....WE were in H101.

  • Stayed May 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed May 19, 2009

My retirement present to myself and my wife was a trip to Kauai. After reading reviews on Tripadvisor, we chose the Outrigger Waipouli Beach Resort based on the above average ratings by other travelers. We were blown away by the overall appearance of the resort, especially our 2 bedroom, 3 bath oceanview suite!! Understated elegance was our mutual description. The staff was very friendly and willing to help. Our initial reservation about the location being directly across from a shopping center was overcome by the beauty of the resort grounds and the convenience of having everything we needed just across the street. We would stay there again without looking at any other choices.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2009

We booked our trip through a well-known online travel site and chose this Resort because it was within our budget. We expected the rooms to be small and sparse. We were pleasantly surprised to find a very nice room with a high-end kitchen, great view of the pool and ocean, and very comfortable beds. The pool was excellent. This place was well worth what we spent to stay for the week. The one complaint (besides some appliance issues while we were there) would be the fitness center. There was a weight machine, a few bikes, and a lot of waiting.

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City, New York
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2009

We were very pleased with our stay. Centrally located, this hotel provided more than we expected. There was snorkeling gear, boogie boards and beach chairs in our room to use - helped save on rentals. The washer & dryer were great - no need to overpack. Everything about our room was comfortable. We truly miss being able to listen to the breeze at night. In addition to our room, we enjoyed coming back after a long day of activities and relax in the sand bottomed hot tub and then get a Mai Tai from the bar. An added bonus is a 24-hour Safeway across the street so that you can save on going out to eat (Bubba's Burgers & Puka Dog are MUSTS though) and cook in the spacious kitchen.

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2009

This place was amazing. We rented our unit from the owner (through Remax) and had more than enough space for us, a teenager and two pre-teens. The kids loved the pool, and we loved the grill pub with the live entertainment. The grounds were immaculate and even though we didn't deal with the resort management, every staff member we encountered was friendly and helpful. The shopping center across the street was VERY convenient (be sure to get the free store saver card) and the resort location was convenient to travel the island without long drives. We hope to return to Kauai, and if we do, we're definitely staying here!

  • Stayed April 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, AL
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 13, 2009

After MUCH research, my husband and I decided to stay at the Outrigger Waipouli from March 23, 2009 - March 30, 2009 for our honeymoon. We were apprehensive about our choice because it was not a "couples only" resort, which was what we originally wanted for our honeymoon. We found that Hawaii does not really have couples resorts. However, we were very pleased, had a great time, and would definitely return again! We have posted a detailed review in hopes that this can provide some insight for those of you planning a trip. We spent months researching and trying to make the best decision, and relied heavily on Trip Advisor for our information. We now want to help others in our situation. It is a long and detailed review, but we want to give as much helpful information as possible to make your trip run smoothly. We have tried to break it up into categories to help. We hope this will be informative and useful to future travelers! We LOVE Outrigger Waipouli and Kauai and this review just can't do it justice!

When we arrived, we immediately were impressed. The resort appears to be the nicest resort in the area. The lobby is open-air, spacious, and leads straight out onto the patio area from the back. A beautiful fish pond greets you as you walk outside to the pool area. We waited for no more than 2 minutes for the couple in front of us to check-in. We were immediately greeted by one of the front desk staff, Robert. He was very helpful throughout our stay, by giving us tips on restaurants, etc. Robert was very nice and quickly checked us in and gave us information about our stay. The check-in process took a maximum of 5-8 minutes. After getting checked in, we drove our car around to the parking area nearest our building. At the time we checked in, all of the luggage carts were in use. As we were unloading the luggage out of our car, Robert came and brought a luggage cart. Not only did he bring it to our car, but he also helped us load it and showed us to our building's elevator. Overall, wonderful, easy check-in experience.


OUR ROOM: As soon as we got to our room, we were surprised to find that we had been upgraded to a 2-Bedroom, 2 1/2 Bath oceanfront unit on the 3rd floor, unit H304. We had booked and paid for a 1-Bedroom, 1 1/2 Bath oceanfront unit. We had a lovely box of "Hawaiian Host" macadamia nut chocolates waiting for us on the counter with a nice card from the resort welcoming us and congratulating us on our marriage. Our unit was immaculate. It was very spacious with a large open kitchen and living room. The kitchen had granite counter tops, stainless appliances, all modern updated amenities. The living area had a balcony/lanai overlooking the pool and ocean. It was spotlessly clean. The bedroom also had a lanai overlooking the pool and ocean, with a table and chairs. The bathroom as enormous. Double sinks, a deep-soaking Roman tub, a glass enclosed separate shower, and toilet. A large closet was in the bathroom as well as another one in the bedroom. The deep-soaking Roman tub was one of our favorite features. Shutters over the tub opened up into the bedroom so that you could see the bedroom and balcony from the tub. The furnishings were very nice and plenty of storage space. The bed was also very comfy. Both of us slept comfortably all week. Flat-screen TV were in both of the bedrooms and the living room. We enjoyed having them, but didn't watch much TV during our stay.

POOL/WHIRLPOOL SPA AREAS: The pool and spa areas were wonderful! The pool itself was awesome! We spent as much or more time at the pool than the beach! The pool is set up like a "river" and winds through the property, with a large area in the middle where the water slides are, and with chairs set up all around the perimeter. Throughout the pool, there are waterfalls and even a grotto (cave) with a waterfall that you can actually go inside. The pool was very romantic. The older kids tended to stay in the center area which provides access to the waterslides, and the younger kids tended to stay to one side in the young kids' playing area, which is a shallow area with a pebble-bottom. Because of the way the pool was laid out, this enabled us to have privacy while still in the pool with lots of other people. We would just drift along and find a private section of the pool, under a waterfall, in the grotto, etc. We were really glad about this, because there were a lot of families there and lots of kids. We also enjoyed the 3 sand-bottom whirlpool spas in the pool area. We had a nightly ritual of coming home after dinner and getting in the spa before bed. We found that this (night time) was the best time to have access to the spa. During the day it was difficult because they would often be overcrowded with both kids and adults. The resort has a policy that children under the age of 18 are not allowed in the spas. This allows the adults to have a private place that they can go. However, the one and only problem we encountered during our trip was that other guests were not respectful of this policy. Many parents did not follow the policy, even though it was clearly posted on signs all around the spa and pool area. We even heard one couple telling their young children that they could get in, even though the sign said they couldn't. That night, we ended up having to go back upstairs because this family just took over one of the spas with no consideration of others. The signs CLEARLY state, no children under 18 allowed. There are plenty of other child-friendly play areas in the pool area. There is even one spa area that allows children 10 and older. But many parents just did not care. This was very frustrating for us. We wish the hotel staff would have enforced this rule more diligently. We love children, but we were on our honeymoon. This was our only complaint. The pool does close nightly at 10:00 pm, and this is enforced. I cannot say enough positive things about the cleanliness of the resort and the pool. They kept the facility pristine and the pools and spas were extremely clean. I am picky when it comes to using public facilities such as spas and pools. But these were immaculate. There were several times during our stay when we actually saw the resort staff cleaning the pools, checking chlorine/chemical levels, etc. They were very meticulous in maintaining the cleanliness of their facility.

BEACH: The beach area is beautiful, but very rocky. We did not spend a lot of time there. There are many other beaches nearby in Kauai that you can go. We suggest picking up a copy of the magazine--- I think it is entitled, " Best Things to Do in Kauai for Romance" or something similar. It gives a listing of beaches and basic directions for driving to them. It also gives a listing of waterfalls and directions to those, too.

The staff at Outrigger Waipouli were wonderful. They were very helpful with anything we needed, whether it be restaurant suggestions, activity suggestions, etc. Maid-service came daily to deliver fresh towels, tidy up our room and make up our bed. They never, EVER came while we were still there. They always managed to come while we were out, and we slept in several times while we were there and were never disturbed. Of course this is not a full-service resort, so there is no room service, etc. But if you need anything, the hotel staff is more than willing to do their best to accommodate you. On our last day, our flight wasn't until 9 PM. They allowed us to have a late check-out at 1 PM, and then allowed us to have access to their "hospitality room" at the end of the day to shower and get ready. This enabled us to be able to fully take advantage of our last hours there. We were able to swim at the pool and enjoy our day and then at 5:00, we were given a key to a room where we could get cleaned up. All we had to do was set this up at the front desk and sign up for the time we needed the hospitality room. We were given access to it for a little over an hour.

The on-site restaurant was great. We ate their on our last day, and we regretted we hadn't eaten there sooner! It was actually much more reasonably priced than many local restaurants, and in some cases, the food was a lot better! Try the crab wontons with sweet chili sauce, they were delicious! The Kahlua pork quesadilla was good, too, as well as the coconut shrimp. Take advantage of the happy hour drink specials and live music they have from 4-6 PM each evening. Also, take advantage of the coupons the front desk gives you upon check-in. They give you coupons for happy hour drink prices any time.

The island of Kauai is beautiful. It is the most romantic! We visited the island of Oahu for one day, and we were so glad we chose Kauai for our honeymoon. It is much more quiet, peaceful, and romantic, and captures the true natural beauty of Hawaii. Oahu and Honolulu and Waikiki are much more "tourist-y" and to us, they were too noisy and took away from the true beauty of Hawaii. Kauai is full of waterfalls, hidden beaches, and quaint little towns. The two best decisions we made on Kauai were: 1) Renting a car and 2) Taking a day tour of the island through Roberts Hawaii Tours.

Our advice is this: go to Roberts Hawaii's website (www.robertshawaii.com) and pre-book the "Waimea Canyon and Fern Grotto" tour. If you book it online BEFORE YOU COME, you can get the tour for less than $70 per person. This was some of the best money we spent. It takes you to all the highlights of the island of Kauai in one day. They pick you up at your hotel and you're back at your hotel by 5:00 in time for dinner. You will visit the Waimea Canyon, which is like a mini Grand Canyon and its incredible. You'll also visit the Fern Grotto, the Spouting Horn, some gorgeous waterfalls, and about 5 other attractions in Kauai. You'll get to hear all about this history of this beautiful island and you'll learn so much! There are many places on this tour that would be difficult to get to on your own in your car. It helps to have a guide who knows what they are doing and where they are going so you can just sit back and relax and enjoy the scenery. Well worth it---we took some incredible pictures that day.

Secondly, definitely rent a car. Outrigger Waipouli is centrally located in Kapa'a, which is about 20 minutes from the airport in Lihue where you'll fly in. Its an easy drive to many little towns and beaches, including Lihue and Hanalei. If you rent a car, you'll have no trouble exploring on your own. The Roberts Hawaii tour takes you to one side of the island, and the other side is easily explored on your own. Take a day trip up to Hanalei Bay which is about 45 minutes each way. Hanalei Bay is not to be missed. We ate at a great little bar and pizza place just as you come into Hanalei, called Tiki Man Pizza and Tahiti Nui. The Mai Tais at Tahiti Nui were some of the best---they don't skimp on the alcohol! And the pizza was to die for. We had a pizza with pineapple, pepperoni, and Kahlua pork. Yum! It was some of the best pizza we've ever had and we're still craving it! Don't leave without driving over to the Kilauea Lighthouse and Wildlife Refuge. We paid $5 to park and walk up the lighthouse. Here we saw lots of beautiful birds, some native to Hawaii, and even spotted a humpback whale. The view of the ocean from this lighthouse is incredible. Don't miss it. It is a maximum 30 minute drive (or less) from the hotel.

We also did a luau while we were there. It is an experience that everyone should have in Hawaii. We went to the Luau Kalamaku which is located on the Kilohana Plantation in Lihue not far from the airport. We were glad we made this choice. The show was very entertaining and beautiful. The food was pretty good, as well. It was an experience that was worthwhile. This is located on the historic Kilohana Plantation. You can come early and tour the plantation and take a train ride through it. We recommend doing the train ride only if you have children. For adults, skip the train ride and just come for the luau. As far as shopping, shop around for the best prices on the typical "tourist" things like Hawaiian shirts and other souvenirs. There are several little shops here and there and most of them all carry the same things. Shop around for the best prices. And note that many of the cheap deals on Hawaiian shirts are usually cheap because they are not made in Hawaii. The authentic ones that are made on the island are usually at least $25 or more each.

We recommend Eggbert's and Kountry Kitchen (both in Kapa'a and no more than 5 minutes from the resort) for breakfast. At Eggbert's try the seafood omelet, Portuguese sausage omelet with cheese, and coconut/macadamia nut/papaya pancakes with coconut syrup. Yum! We ate their twice, our first day and last day. They serve breakfast until 3 PM! Perfect for honeymooners! :) We also loved Kountry Kitchen's Luau omelet, Portuguese sausage, and Coconut French Toast. We are coconut lovers.

We recommend the hotel's restaurant Tahitian Lanai, for quick lunches or dinners. The food was great and reasonably priced. We also recommend the Olympic Cafe, about 5 minutes down the road (to the right) in downtown Kapa'a. They had wonderful Kahlua pork quesadillas and fish tacos were pretty good, too. As for more upscale restaurants, we loved Hukilau Lanai in Kapa'a near the Coconut Marketplace. The portion sizes were somewhat small for the price, but that is typical for an upscale restaurant. They had lots of fresh local Hawaiian fish, including butterfish, Ono, and more. We really enjoyed trying those local fish. We enjoyed the food and the atmosphere was lovely. Make a reservation.

We do not recommend Waipoo's in Kapa'a. We waited for a very long time for both our appetizer and our food, as did most everyone at the tables around us. When we did get our food, it was mediocre at best. Mine was terrible (I ordered mahi-mahi, which I usually love, with an awful tasting pineapple salsa). My husband ordered a pasta dish, which was pretty good, but nothing better than what you would find at an average chain like Ruby Tuesday or Chili's. You expect more than that for the price you pay at Waipoo's. The server did not apologize for keeping us waiting and he rarely came to our table.

Breakfast was by far our favorite meal of our trip! We usually ate a BIG breakfast late, and then skipped lunch and just ate a big dinner. This also helped keep the food expenses down.

We had a wonderful trip and it was the experience of a lifetime. Kauai is a beautiful place with endless possibilities of places to go and things to see and do, without being an over-crowded drunken party place. It has a cozy, quaint, natural atmosphere. We would recommend Kauai for honeymooners or families. Young people who are looking for a party and night life, we recommend Honolulu and Waikiki in Oahu. Kauai is not the place. If you are looking for adventure, outdoor activities like hiking, kayaking, etc. Kauai is the perfect place. But if you don't like those things and you just want to enjoy the natural beauty of your surroundings, there are things for less athletic adventurous people as well. We could have stayed for weeks. The only other tip I suggest is planning out your schedule of your trip very carefully. There is so much to see and do in Hawaii that we found ourselves being torn between the relaxing, stress-free, lazy honeymoon we so desperately were wanting, and an adventurous honeymoon with non-stop, on-the-go sightseeing. We tried to find a happy medium and planned our week so that we alternated between sightseeing one day, and resting and relaxing the next. We hope one day we'll be able to return and stay longer. It was paradise!


Stayed March 2009, traveled as a couple
Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waipouli Beach Resort

Address: 4-820 Kuhio Highway, Kapaa, Kauai, HI 96746
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Kapaa
#1 Family Hotel in Kapaa
#1 On the Beach Hotel in Kapaa
#2 Romantic Hotel in Kapaa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Waipouli Beach Resort 4*
Number of rooms: 118
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Also Known As:
Outrigger Waipouli Beach Resort And Spa
Outrigger Waipouli Beach Hotel Kapaa
Outrigger Kapaa
Kapaa Outrigger
Waipouli Beach Resort Kauai/Kapaa

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