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“Terrific Condo - H207” 5 of 5 stars
Review of Waipouli Beach Resort

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Waipouli Beach Resort
4.0 of 5 Resort   |   4-820 Kuhio Highway, Kapaa, Kauai, HI 96746   |  
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Ranked #1 of 12 Hotels in Kapaa
Certificate of Excellence 2014
Bridgewater, New Jersey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
“Terrific Condo - H207”
5 of 5 stars Reviewed November 8, 2013

We stayed at Waipouli Beach Resort for 7 days at the end of September. It was absolutely beautiful! The pictures for WBR are exactly as is. We did not want to leave. We rented through VRBO. Candace at Kauai Calls was very accommodating and she was wonderful to deal with. The condo is first rate. Appliances are tops. I don't know about the other units but this unit had a Fisher and Paykel Dishwasher - was truly impressed. The grounds at WBR were immaculate. Very well maintained. Always saw maintenance cleaning. Although we did not use the grills, every morning we saw maintenance cleaning the grates. After our morning walk, we lifted the cover on one of the grills and was amazed by how clean the grates were. Every speck of grease, food residue was gone. The grates looked shiny and brand new. WBR is in a nice location, central to everything on the island. We would not hesitate to come back here if we find ourselves visiting Kauai again. Wished there was a WBR on all the islands. Aloha

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,001 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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Austin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 7, 2013

First of all be careful using VRBO. I thought I had a condo booked until the guy wanted me to send him the payment via Western Union! Then he didn't want to talk on the phone. Luckily I got in touch with Kauai Calls and they alerted me to the scam. Was almost out $1000.

Speaking of Kauai Calls they have several units at Waipouli Resort and they could not have been anymore professional and our booking and arrival went exactly as planned. I wish I could say the same about the Airlines.

H107 was a beautiful condo, well appointed, everything was new and classy. It was as nice as any five star hotel room at 1/4th the price. It's not on the beach but it opens onto a beautifully manicured lawn that I walked across every morning just a few steps to the beach to watch the sun come up. I'm a morning radio guy so I wake up early automatically and with the time change I did this every morning. Really great time to reflect and Relax.

We went to Costco and bought water and food. But there also was a grocery store right across the street. By the way if you are from Texas like me. Don't look for liquor stores, they sell it in the grocery.

The folks in the pool restaurant were also great to chat with. We didn't eat the food, we made our own.

Aloha

Room Tip: H107 No real view but it's just outside the sliding doors.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2013

We stayed at Waipouli for ten days. I loved this hotel/condo because it was so incredibly well maintained, high end construction and very quiet. We wanted a place where we could cook for ourselves, and we found this hotel to be very conducive to that activity. The appliances are great. The beach was wonderful and relaxing, but don’t expect to swim or snorkel there. The best snorkeling we found was at Poipu (south end) or Anni beach (north side). The pool was beautiful and grounds well maintained. Each unit has something different to offer. We stayed in two different units. It depends on the owner as to how well-maintained the units are. The A/C in our first unit kept cutting out at night. We asked to be moved and the second unit was much better in many ways. The bed was MUCH better (pillow top) and the room was better stocked with the things we needed (i.e. cleaning supplies etc.) We rented through the hotel web site. There are grocery stores right across the street and several restaurants. Lemon Grass is an especially good place to eat. The only negative about the area is the high traffic at certain times of the day. You won’t notice the traffic if you are on the inside buildings of the hotel. Oh, also parking is FREE, which was another plus. Many of the hotel properties charge for parking daily.

Room Tip: Be sure and ask about specifics, if you are in need of a very good bed, ask what is in the unit. No...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEEnright, General Manager at Waipouli Beach Resort, responded to this review, November 9, 2013
Aloha,
The staff & management would like to thank you for taking time out to post this reveiw. One of the positives when renting via Outrigger is having the ability to move our guest should they need or require a different unit. Obviously this benefit worked out well for you!
We look forward to your next visit to Kauai and The Waipouli Beach Resort & Spa.
Gregg Enright
Regional Dir.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 31, 2013

We rented through vrbo (http://www.vrbo.com/113109)

Kelly, the owner was very gracious and easy to work with. Sheila, the property manager for this unit, was very responsive. Both allowed us late check out, which was very helpful for our napping daughter!

We did not have to check in when we arrived. We did walk through the reception desk and it's beautiful lobby area. The grounds are very clean. We did not really any help from the beach resort folks except to check out towels and trade them in. They were very friendly.

There are several bbq grills around the pool area. We never had to wait to use it. The water slides and pool are awesome here! There's a toddler pool for hte little kiddies. We mainly stayed here for the pool and would stay here again just because of it!

The beach is very close by. It's not a swimming beach, but it's really pretty to go out there, let the kids play in the sand and watch the sunrise.

Would definitely come here again and would definitely rent from the same condo owner.

Stayed October 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 29, 2013

The resort was great! Our 1 bedroom was beautiful with a full kitchen, living room, bedroom, washer & dryer and bathroom. It was wonderful to be able to shop across the street at Safeway and Foodland. We made breakfast every morning in our room. There were no pot holders however so that made it hard to use the oven and microwave. There was no salt & pepper or coffee filters either. It was great that there was a traffic light right at the resort or you'd never be able to get out. The traffic can be bad in that area.

We did not appreciate the construction noise from next door that started at 7am, however, with the sliding door closed it was manageable. The unsecure and slow wi-fi meant we could go on our laptop but we made sure to always shut it off when done. We also had to sign in every 24 hrs because there was no secure wi-fi.

The bed was comfy as was the sofa. We also loved the 2 person bathtub but thought the shower was a bit small and there was no light over it so it felt like you were showering in the dark. If you came in from the beach and brought sand with you, there was no broom or dustpan so you could sweep up. We also couldn't find a water source at the resort's beach so we could wash the sand off our feet after walking on the beach.

The sunrises were spectacular either from our living room's balcony (room C406) or from the beach. We were sad that the beach's water was not usable for snorkeling and the sand was more crushed stone than sand.

We loved the pool area. The slides were fun and the separate hot tubs (family and adults only) were great. The lazy river was a waste of space because there was no current to get you through it. You either swam it or walked it.

The concierge was knowledgeable and when we stopped after arriving, she gave us a map and some coupons which were helpful. We were celebrating our 25th anniversary and we had a wonderful time. We had appetizers and dessert at the Oasis restaurant 1 night because the prices were too high for the meals. It was good and the service excellent.

We booked our package (flight, hotel and car) through hotels.com and our flights were changed several times. We hated that.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEEnright, General Manager at Waipouli Beach Resort, responded to this review, November 9, 2013
Aloha,
The staff & management would like to thank you for taking the time out to post this review. Your review pointed out several items and i have passed this along to my management team to review and purpose long-term solutions. We all hope to see you back on Kauia sooon, and especailly with us at the Waipouli Beach Resort & Spa!
Gregg Enright
Regional Dir.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Strathbogie, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 28, 2013

Kauai has to be the most laid back Island in Hawaii. Everything about this establisment met our expectations.We could not fault the condo in any way. A comfortable bed, very clean, and well maintained. I must be getting old...as to enter the pool area required me to punch in 11 or 12 different numbers for the pool gate to open...thank goodness a couple were exiting whilst I was still fumbling with trying to get the numbers correct. Phew... Next time i will write the code on the back of my hand so as I don't forget. Most of the huge pool is only 3 feet deep... The deepest portion I found was 3.5 feet deep.... So it is great for kids....not so great for adults who can swim.
A supermarket across the road was great...could buy some eats and wine at good prices. Hint.....if going into Safeways join their customer programme.....only takes a couple of minutes. we spent roughly $80 and received a discount of approx $17. There are good restaurants close by as well.The traffic lights to cross the road to get to the supermarket seem to take for ever to go green....never mind we met some lovely people while waiting.
Not having a car was not a disadvantage.....we were picked up and put down here for all our tours and airport transfers
A great establishment. Another good thing...they do not charge the resort fee many other places seem to charge in Hawaii. If we were to come back...we would definitely stay here again.
!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEEnright, General Manager at Waipouli Beach Resort, responded to this review, November 9, 2013
Aloha,
The staff & management would like to thank you for taking time out to post this review. We were thrilled to read how much you enjoyed your stay with us at the The Waipouli Beach Resort & Spa and we hope to see you back with us soon! We also believe our resort is well equiped, along with being excellently situated in the middle of this gorgeous island!
Gregg Enright
Regional Dir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Proctorville
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 23, 2013

Very nice condos .Location is very good for exploring the island .There is a Starbucks across the street and Mcdonalds .Groceries seemed cheeper at walmart than the Safeway across the street but it is very convenient.Lots of food choices close ,Oasis restaurant in the resort is very good.Only complaint I would have is that magically the air conditioning quit working last night in our room and our friends room as well,there room was far away from ours,Coincidence?

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEEnright, General Manager at Waipouli Beach Resort, responded to this review, November 9, 2013
Aloha,
The staff & management would like to thank you for taking time out to post this review. It appears you obivously enjoyed your stay at The Waipouli Beach Resort & Spa and we would expect to have you back wih us soon!
Gregg Enright
Regional Dir.
PS - we will review the central A/C within these units
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waipouli Beach Resort

Address: 4-820 Kuhio Highway, Kapaa, Kauai, HI 96746
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kapaa
#1 Top resorts Hotel in Kapaa
#1 On the Beach Hotel in Kapaa
#2 Romantic Hotel in Kapaa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Waipouli Beach Resort 4*
Number of rooms: 118
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Also Known As:
Outrigger Waipouli Beach Resort And Spa
Outrigger Waipouli Beach Hotel Kapaa
Outrigger Kapaa
Kapaa Outrigger
Waipouli Beach Resort Kauai/Kapaa

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