This was our 2nd trip to Kauai in the last couple years. We stayed down South near Poipu last time and probably should have stayed there again. I like some of the past reviews that list the positives and negatives so I'll do the same and point out a few new things not in previous reviews. We stayed at this property end of Sept 2013.
Positives - Great location on the island if you want to rent a car and see the entire island. Being centrally located on the East coast, it allows you to quickly get to the Airport (10 min), South to Poipu area (45 min) or North to Hanalei (45 min). With these rooms you get full kitchen, utensils and cookware. Take advantage of the Grocery store across the street. If you have questions using the room's high-end appliances, we found a "room owners manual" in one of the kitchen drawers. Room washer/dryer combo was great, especially so you don't have to pack as much and check extra bags with the airline. Food and happy hour at the hotel's restaurant was great, terrific wait staff and bartenders. If you booked a garden view room, make sure you call the property before arriving to see where your room faces. We previously had room with view of parking lot, but they upgraded us for free to garden/pool view.
Negatives - Bad location if you want a quiet and relaxing vacation. The property is located directly off the busiest road on the island making it tough to cross the street or turn left out of the property. Just plan on waiting 10 minutes at the light if you plan on turning left. With the larger rooms, comes larger families on vacation. Tons of kids at the pool area, although there are a couple hot tubs for adults only. Upon check-in, they do not give you a map of the property showing layout of the 6 different buildings. That would have been helpful instead front desk reception basically just points in general direction saying your room is "over there." Biggest pain point was the 6 digit access code they give you to access your room (no room key). Easiest way to remember the code, just take a picture of the code with your phone. When you go down to use the pool however, the entire pool complex is locked and gated. You have to enter your building number, room number, pound sign, then your 6 digit room access code. A lot to remember just to use the pool complex. Oh and they make you sign a contract to check out pool towels then threaten you with your life if you don't return them. Easier to just buy $4 towels at Walmart when you get there! Weather was almost always cloudy, windy and rainy on this side of the island. We found however, that even on those bad weather days, a 45 min drive South to Poipu beach area, it was always beautiful down there (sunny, calm ocean, etc...). Lastly, this property does have a beach, but I would not recommend swimming or snorkeling here. Very windy, strong waves, rip currents and undertow. It's basically just good for an evening walk on the beach.
If you booked a garden view room, make sure you call the property before arriving to see where your...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.