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“Loved the location...” 3 of 5 stars
Review of Waipouli Beach Resort

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Waipouli Beach Resort
4.0 of 5 Resort   |   4-820 Kuhio Highway, Kapaa, Kauai, HI 96746   |  
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Ranked #1 of 12 Hotels in Kapaa
Palm Springs, California
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
“Loved the location...”
3 of 5 stars Reviewed November 23, 2012

The condos are nice and the location makes them worth the money, especially if you have children and are in need of a condo as opposed to a hotel. Having always stayed at the Marriott, we were a little put off by the lack of swimable beach and the bizarre setup of the pool, which seems more like a lazy river without any water movement. On the other end of the pool, you have a granular beach and slides which entertained the kids for hours. Across the street, and a real plus for this hotel, there is a grocery store, a pharmacy, an ABC Store and a number of fast food restaurants. Location wise, you couldn't beat it for access to either the northern (Princeville) or southern (Poipu) parts of the island. All in all, a pleasant stay but I still prefer a beautiful beach to swim in while I'm in Kauai.

Room Tip: Choose at least a partial ocean view or you may be looking at the mini mall...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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924 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
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English first
Vancouver, Canada
Top Contributor
121 reviews 121 reviews
25 hotel reviews
Reviews in 42 cities Reviews in 42 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 15, 2012

We were pleasently surprised, when we arrived at the resort. Much better than expected. This is our 3rd trip to Kauai and this is by far the nicest condo complex we've booked. We stayed in a 2bdr/3bath condo. Very spacious and modern, with all the amenities you would expect. The pool/lagoon is spectacular. Conveniently located, Across from Safeway and Foodland. Our only issue was with the first so called Gardenview room we were given .... Our view was of the parking lot. Fortunately we were able to switch on the second day. Made a world of difference. I would make sure to ask when booking. B101 : parking lot vs B102 actual garden.

Stayed November 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2012

It's always good when you check into your accommodation and you can't help but give yourself a little high-five for making a great choice. My husband and son (2.5 years) recently stayed in a 1 bedroom condo and loved it.

We were in a partial ocean view room (I think it was room D210) and found the decor and overall facilities within the room to be great. The pool however was the highlight of the property and is perfect if you are travelling with kids. While the beach was lovely to walk along, its not really the best for swimming. However this didn't really matter as the fabulous Lydgate Beach Park (and its beautiful ocean pool) were 5 minutes drive down the road.

There's a shopping complex across the road, with a Safeway, drugstore, restaurants and other retailers. It was incredibly convenient for stocking up on essentials while we were there.

I'm more used to staying in hotels rather than condo complexes and was somewhat disconcerted by the lack of interaction with staff. The concierge desk was more a 'tour sales' desk and I almost felt like I was inconveniencing the staff member when I asked questions about things to see and do on the island. My only other (small) complaint is that when I wanted to do a load of laundry before we headed off on the next leg of our trip, I had to buy a large bottle of detergent...just so I could do 1 load. It would be great if each condo could be equipped with detergent or if single use sachets could be purchased on site.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trabuco Canyon, CA
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 6, 2012 via mobile

Myc husband & I srayed here for one week. We liked everything about it, except shower head in main bbathroom. The king-size bed was very comfortable, kitchen was spacious with a nice refrigerator, loved balcony with partial ocean view, gym was excellent as was swimming pool & jacuzzi. Beautiful pool area with a barb-que. The only thing I did like was the location to Poipu where a lot of the activites were. Took forever to drive there on the two-lane road and construction was going on & low speed limit throught the island. I would rent a smaller than full-size car next time. I also liked close proximity to airport.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Citrus Heights, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2012

Awesome condo! Couldn't have asked for better! New appliances, beautiful, stylish room! Sunken roman tub for2 Short walk to beach! Beautiful grounds. We have done a lot of traveling and this is by far the best condo we have ever stayed and most affordable. When we were so happy when we opened the door on arrival. More that what we ever expected! Definitely recommend this condo to anyone!

Room Tip: F301 is the room we stayed . No view of the beach
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2012

We spent 8 wonderful days here we are already planning our trip for next year. We will be staying here every time we visit Kauai. It is in a perfect location for everything on the island the peolpe were always ready to help with anything. The pool was amazing the 3 hot tubs were the perfect end to every day, it didn't feel like a crowed resort., only guests were allowed in the pool area not like the other hotels were people were everywhere the bar/ restaurant was great.room was clean and nice Loved this place

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malibu, California
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed October 30, 2012

We stayed for a week in an ocean view, one-bedroom, two bath condo. The unit had a full kitchen, full-size refrigerator, plates, dishes, utensils, etc., with a washer and dryer, and LCD TVs. The unit had a beautiful kitchen, with granite countertops, modern appliances, as well as a spacious bathroom. The bed was soft and comfortable. Comfy furniture. The resort is at a good mid-island location, with free self-parking, and lots of restaurant choices in the area.
Great pools with lots of volcanic rock lined swimming channels/paths, two water slides (fun for kids and adults). The pool water is cool, but refreshing. Some of the hot Jacuzzis have fun gravel bottoms – great for a nice foot massage while in the Jacuzzi. Gas barbecues are available around the pools to cook your own dinner. There are full size Safeway and Foodland markets across the street. The resort is about a 15 minute drive from the Lihue Airport. A Costco store near the airport, usually has the best/lowest island priced gasoline for your rental car, as well as bargain priced food, liquor (and Mai Tai mix), and beach supplies.
We have stayed at this resort in the past, when it was much newer and was being operated more like a hotel resort, and had not quite gone the typical Hawaiian condo – timeshare – owned units path yet. Sadly, now that it has changed to that style of an ownership type resort, cleaning, upkeep, and needed maintenance, appears to have become a lesser priority with the management staff here, and things are being “let go”. The maids only came once after three days, rather than daily as in the past. There were many noticeable rusty areas around metal fire doors and metal balcony railings, easily visible while swimming in the pool (easily handled by touch up paint, but not being done). There was an outdoor wall light fixture covering (also seen from the pool), that looks like it has been broken for a long time, that no one has bothered to replace. One of the Jacuzzis was not working, and had duct tape over the switch. The TV remotes in our room were the original remotes, so are likely more than five years old, and showed a heavy long-term buildup of dirt and grime, from greasy dirty finger marks. Again, not a big deal, but if they had a routine touch-up cleaning program, things like that might be cleaned once a month, if on a cleaning schedule (not being done). Our living room had a glass topped coffee table. It also appeared as if it had not been cleaned since it was brand-new more than six years ago, since it showed an accumulation of dust, dirt, ocean salt, below the layer of glass. The tile in the shower floor had a noticeable dirty greasy buildup in the center, while the tiles and grout around the edges were much cleaner. The primary foot traffic pathway through the bathroom tile floor also had a definite dirt buildup, compared to the clean tiles and grout around the edges. None of these things really detracted from our stay at this otherwise beautiful resort, however, we had just come from a much newer (and spotlessly clean) luxury resort on another island, so comparing the differences in cleanliness, made for a sad realization that this once spotless, pristine resort is being allowed to deteriorate. Again, these are only very minor deficiencies being given as specific examples, but they are indicators of the larger problem of a lack of attention to detail by management and cleaning/maintenance staff.
The resort offers free Internet in rooms (“Room Net” service), however the Internet service was very inconsistent, and was not working most of the time. Sometimes we could not login at all, other times you would have to login several times a day, but by the time you would try to go to check an e-mail or look up a restaurant on the Internet, we noticed that “Room Net” had stopped working again, and we were actually using our own private paid-for Internet data plan.
We were very excited about returning to the Waipouli Resort, since we have loved this place in the past. However, comparing this resort to the one that we just came from on another island, revealed that the Waipouli is just not being kept up like it was in the past, so if this downward trend continues, we may need to look for different accommodations when visiting Kauai in the future. Hopefully if management and Waipouli condo owners read this review, some simple ongoing routine maintenance schedules and cleaning procedures can be implemented, before it becomes too late and too expensive to easily do so (and the rooms end up being vacant and un-rented more of the time).
Overall, this is still a beautiful resort, with nice rooms, a great pool, and a good location.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waipouli Beach Resort

Address: 4-820 Kuhio Highway, Kapaa, Kauai, HI 96746
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kapaa
#1 Top resorts Hotel in Kapaa
#1 On the Beach Hotel in Kapaa
#2 Romantic Hotel in Kapaa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Waipouli Beach Resort 4*
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Also Known As:
Outrigger Waipouli Beach Resort And Spa
Outrigger Waipouli Beach Hotel Kapaa
Outrigger Kapaa
Kapaa Outrigger
Waipouli Beach Resort Kauai/Kapaa

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