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“Nice property, good location and excellent value” 4 of 5 stars
Review of Plantation Hale Suites

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Plantation Hale Suites
3.0 of 5 Hotel   |   525 Aleka Loop, Kapaa, Kauai, HI 96746   |  
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Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #3 of 12 hotels in Kapaa
Huntington Beach. CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Nice property, good location and excellent value”
4 of 5 stars Reviewed May 30, 2013

We stayed only 1 night as we were attending a wedding across the street. The room was large and clean, although a little outdated. But the beds seemed newer and were comfortable. When we checked in, we informed the staff that we were attending a wedding and they upgraded us to a room with an ocean view! We did not use the pools but it looked like there are several nice small pools, the one I walked by had only 1 person in it! The beach is right across the street. Easy parking. Can't beat the price for this location.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Plantation Hale Suites, responded to this review, May 31, 2013
Aloha Brigetteandco.
Thank you for the nice review. I remember when you were checking in. I am happy you enjoyed the hotel, location and felt we were a good value. We love happy customers. Mahalo for your business.
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458 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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English first
Honolulu, Hawaii
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2013

We stayed just a few days but this hotel is great for a long stay. The room we had was recently renovated and clean. It had a kitchen, living room, bedroom and bathroom unlike a typical hotel room with a studio design. This way you don't have to eat out all the time but can go to several markets close by and cook your own food. They did provide most of the cooking utensils and a full size refrigerator with freezer.

It is just off the main road and centrally located to go either north or west which is great for sightseeing on Kauai.

The staff are friendly and helpful in providing information about Kauai. They also keep the place clean and the grounds well kept.

This is not a fancy 5 star hotel but for the location, amenities, cleanliness and friendly staff, we rate it 5 stars!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Plantation Hale Suites, responded to this review, May 29, 2013
Aloha Sukotai.
Thank you for taking the time to review our resort. I am thrilled you enjoyed your time with us, and that we earned your five star rating. You described Plantation Hale very well. We strive to provide clean comfortable accommodations along with friendly service. If we deliver on that we hope our guests will feel that they received a good value for their money and return. Mahalo also for acknowledging our staff and location. Aloha.
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Cayman Islands
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2013

Recently stayed for a week in suite K14 i think it was which was the last building furthest from reception, and it was very quiet and private, with a view over the field to the pacific (ask for a room on 2nd floor and facing the ocean - scenic view i guess as that is what we booked, or you may end up facing the road, and it is a busy road). As usual i am not giving this place 5 stars for 5 star service, im giving it because it is a brilliant place to base yourself when on island for the independent sort out there. The room was one of the deluxe rooms (we had not booked one I do not think, so happy days as the other room are tropical colours, i live in the caribbean, i don't need more of that) which really does make the place feel like a typical one bedroom condo I could easily live in full time, with neutral colours, well stocked kitchen for the two of us, full fridge/freezer, decent sized bedroom and bathroom, good sized living room with very comfortable couch for crashing out on and a decent sized balcony. OK i think it is a wooden building and maybe a few years old now (the facia is wooden at least) and with it being Hawaii tropical it does quickly show weathering, and some little touches were already showing some age (strip light over the kitchen sink was not working and quite rusty, wood on balcony showing the weather - to be expected)...but i paid about US160 a night. For a very nice, very quiet, one bedroom condo. This is outstanding value. Staff were very pleasant as well. Also noted three pools and a few bbqs (didnt use them, but had a peek). I said I would stay at the hotel i reviewed back in January if i was on Kauai'i again....but I'm very pleased i tried this place instead, this is now where I will stay if I am back. I suspect some people may live there permanently or at least long term - I am quite jealous!

Any other cons? The sign saying to look for oncoming traffic from building K blocks the view of the road. Yup, that is how hard pressed i am to find real cons. Maybe also the window based AC unit for those hot days when it is needed or to cool the room in the evening (hawaii nights ac is not needed) - it is channeled mostly into the bedroom in K14 using a 'tunnel' in the shelf next to the sofa that sits in front of 3/4 of the ac unit so struggled to cool the sitting room while chilling the bedroom, might be useful to be able to change the airflow between the bedroom, living room or both equally rather than mostly to the bedroom (since it really isn't needed at night, but early evening in the sitting room after a sunny day it can be). Very minor point though as we hardly used the AC (and we love AC!). Oh and the burner tents in the bbq near building K were pretty much rusted away (quick replacement tents needed, maintenance may have already been on it, bbq otherwise was in great shape). Other than that the owners and staff are clearly putting a bit of effort into this place.

Should also note there is an expedia (i think) local expert who can book your tours at reception (very useful), and one of the top rated restaurants is just over the road with decent prices (although the barman there is a miserable so and so, be warned). Local supermarket is 5 mins walk along the main road (also an indian restaurant in that plaza - Shivaliks - is top notch if you love curry like I do), and a McDs if you really must, plus a Safeway in the plaza just after this and quite a few restaurants from local to italian around safeway and just beyond into Kapaa. In other words the hotel has a great location, central for getting anywhere. Big winner in my book.

Room Tip: Ask for top floor, facing the field/ocean. We were in building K - half the rooms face the road, hal...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Plantation Hale Suites, responded to this review, May 29, 2013
Aloha jmc9000.
I will take a five star rating on staff, value, accommodations, and location anytime. WOW! Thank you for such a thorough review of Plantation Hale. We are getting great comments on our new Deluxe Suites. I went for a Starbucks this morning and you are right, the plants are blocking the oncoming traffic posting at the exit to K Building. We will have that corrected. I must say I am so thrilled you enjoyed your suite, and appreciated the character of our plantation style setting. We look forward to your return and so very much appreciate your business. Aloha.
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1 review
5 of 5 stars Reviewed May 26, 2013

This was the trip of a lifetime for us and this place made it affordable and comfortable. It was a short 5min walk to the beach and centrally located on the island so nothing was more than 90min drive. Having a kitchen helped us stay in budget too. The only negative thing I have to say is that I wish the kitchen had been a little better equipped, but we made due. Overall, a very nice place and if we ever make it back to Kauai we would definitely stay here again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Plantation Hale Suites, responded to this review, May 28, 2013
Aloha JenniferReed,
WOW! What a nice review. I am so happy you and the family had such a wonderful trip. You hit on so many of the reasons our guests love Plantation Hale. We do hope you will have the opportunity to "make it back to Kauai". Mahalo for your business.
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Montreal, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 25, 2013

Nothing really bad to say, but they don't compare to both hotels right in front of them who offer way better condos/pool/grounds for the same price. Try the other ones before booking there. Still an ok choice if you have nothing else.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Plantation Hale Suites, responded to this review, May 30, 2013
Aloha KetchupKetchup.
Thank you for taking the time to share your comments from your recent stay with us. We are pleased you enjoyed your stay. Mahalo for your business.
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Nanaimo, Canada
1 review
5 of 5 stars Reviewed May 23, 2013

I stayed with my daughter for a few days at the Plantation Hale while she recuperated enough from a hiking accident to fly home. The staff was fantastic to us, very supportive, met our every need and super friendly and concerned. The suite was spacious, nicely furnished and very clean. The grounds were beautiful and the other guests were friendly, nice people from around the world. Again the office staff, security, maintenance and housekeeping were fantastic people and I was very grateful for them and the services available to us. Highly recommend staying there.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Plantation Hale Suites, responded to this review, May 28, 2013
Aloha jackimx.
We are very pleased you enjoyed your time at our resort under difficult circumstances. I do hope your daughter has fully recovered from her hiking accident. Thank you acknowledging our staff, I will share your comments with them, and I agree they are fantastic. Hope to see you again soon. Mahalo.
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Carson City, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 22, 2013

The check in/out was very smooth and the staff were very friendly, accommodating and pleasant to deal with. I believe the person who helped us was Noe. We stayed there many years ago and the new upgrades are really nice. We would highly recommend this property. The grounds are kept so nicely, the rooms very comfortable, clean and inviting.
Coconut Marketplace isn't as busy as it used to be but still some good shopping within walking distance of the facility.
Overall...a wonderful experience.

Room Tip: Like the rooms upstairs in C building facing the ocean!!!
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Plantation Hale Suites, responded to this review, May 23, 2013
Aloha Nancy G.
Thank you for the high recommendation. I am so pleased you had a wonderful experience at Plantation Hale. I will share your comments with Noe, she is one of our stars...We are getting great feedback on the newly remodeled suites, and expect to complete the final thirty suites this year. Big News!!! Coconut Marketplace has been bought and they have some exciting new changes in the works. Mahalo or your business. Hope we will see again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Plantation Hale Suites

Address: 525 Aleka Loop, Kapaa, Kauai, HI 96746
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Kapaa
#2 Spa Hotel in Kapaa
#3 On the Beach Hotel in Kapaa
#3 Family Hotel in Kapaa
#4 Romantic Hotel in Kapaa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Plantation Hale Suites 3*
Official Description (provided by the hotel):
Plantation Hale Suites is located in the heart of Kauai on the scenic Royal Coconut Coast and steps away from Waipouli Beach. Enjoy spacious one bedroom suite accommodations (738 sq ft) with the finest amenities such as full kitchens and private lanais. Suites sleep up to six people. High speed Wi Fi,Flat Screen LCD TV's with Cable (60 preimum channels)Blu-Ray DVD, Movie library,350 DVD's. Planation Hale has three outdoor pools,(4)picnic and BBQ areas, whirlpool spas, Shuffle Board. The resort offers several restaurants, full Concierge and Activities Desk, mini market, ATM, and a SPA. Located nearby, Golf, Tennis, Horseback Riding, Wailua River and Kayaking,Opaeka'a Falls, Waimea Canyon, Hiking Trails. Kauai's best location and value. great for a romantic getaway, or a family vacation. Our dedicated staff welcomes you with the true Aloha spirit. ... more   less 
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Also Known As:
Plantation Hale Hotel Kapaa
Best Western Kapaa
Kapaa Best Western
Plantation Hale Suites Kauai/Kapaa

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