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Plantation Hale Suites: Traveler Reviews

3.0 of 5
525 Aleka Loop, Kapaa, Kauai, HI 96746
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Plantation Hale Suites
Ranked #3 of 12 hotels in Kapaa
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297 reviews from our community

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Edmonton, Canada
1 review
“You won't want to leave.”
4 of 5 stars Reviewed December 14, 2012

We had a great time and I have to say the staff were all exceptional - so friendly and helpful. I would name names but there's not a one who doesn't deserve mention. The condo was very convenient for our late-night arrival at Lihue airport. It was attractive, comfortable and well equipped; how often does a rental place even have a bread knife and a blender? There were a couple of maintenance problems that were fixed as soon as we mentioned them; when we had a problem with a DVD that we borrowed free from the front desk late on Saturday, they replaced the DVD player on Sunday morning. They need to know there's a problem before they can fix it, but the response is very swift
We were particularly impressed by the strong and free Wifi signal.
We like to walk, rather than drive, so one drawback is that it was hard to walk anywhere but to the beach and to a few places nearby. However the government is working on making the island more pedestrian friendly by putting in more walking paths. This hotel is in a good location for day trips to anywhere on Kauai. We'll stay there again. You can get one King bed or two smaller beds, but all units appear to be one-bedroom, which is another drawback for us (who have older children), tho not for everyone. No dishwasher.
We didn't swim much as we were there in December, a month of heavy seas. The hotel pools are not heated, so the water can be cold on those rare cool days. Note: there is a small farmers' market next door at Coconut Grove on Tuesday and Thursday mornings from 9 am-noon. We chose fresh local pineapple, passion fruit and a variety of different kinds of bananas at this market. Unfortunately this market was not on the helpful list of farmers' markets that the hotel gave us when we checked in. The staff gave us good information on places to go, things to do and how to tell if local fruit is at its peak. All in all, we lost our heart to Kauai and Plantation Hale (pronounced "Ha-le", it means "house".).

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BNXT about Plantation Hale Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Plantation Hale Suites, responded to this review
December 16, 2012
Aloha BNXT. Wow, such wonderful comments. We always try to exceed expectations.I am so pleased our team was so responsive. We will have the list of local Farmers Markets updated. We hope you will return soon, and wish you and your loved ones a wonderful and Safe Holiday Season. Thank you for sharing your experience with our friends at Tripadvisor, and for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
O'Fallon, Illinois
Top Contributor
77 reviews 77 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
44 helpful votes 44 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed December 10, 2012

The price was right and it was perfect for me. The staff was nice. The room was huge. I thought it would be small but there was a bedroom with 2 beds, a kitchen, a bathroom, and a living room. It was awesome! You definitely get your money's worth. The beach across the street was nice too

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask 325irollin about Plantation Hale Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
“Awesome!”
5 of 5 stars Reviewed December 6, 2012 via mobile

Hale suites location is awesome. Close to everything, central to the cool locations.Services are great. Clean place. Simple.To top it off-Nagel the expedia expert helped us planned,organized, and made appointments for us! She was very helpful and very good at her job! Highly recommendable!!!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Mim16 about Plantation Hale Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Plantation Hale Suites, responded to this review
December 9, 2012
Aloha Mim 16. We are so pleased you enjoyed your stay at our resort. We think our location on the Royal Coconut Coast is a winner also. I will share your comments with Nagel at Activities Desk. Mahalo for staying with us, we wish you and your family a wonderful Holiday Season.
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Forest Grove, Oregon
1 review
“Kauaihappy”
5 of 5 stars Reviewed December 1, 2012

We booked through Expedia and had no problems. Our suite J14 was comfortable and functional. The beach, shopping, dining etc. were close. It is in a good location to access all parts of the island. The only maintenance problem was handled promptly and with no fuss. The pools and hot tub were nice and close, as was the beach. Erin the concierge was wonderful and very helpful, as were the front desk staff. It was definitely worth getting the ocean view deluxe suite. We would definitely stay here again, and probably will.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Thomas L about Plantation Hale Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Coquitlam, British Columbia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
“Great location, and decent price.”
3 of 5 stars Reviewed November 30, 2012

Location of the former Best Western is excellant. We were next door to places to eat, shop, etc....
We walked to Kapaa on the street and also on the beach. Only a few miles to the trailhead to hike " Sleeping Giant Mountain ". Any issues we had were dealt within minutes. Our suite E15 was roomy, comfortable with an outdated kitchen and washroom. " Noe " on the front desk was first class. The gentleman that also served us did a fine job. We were there for a seniors slopitch tourney and spent two weeks at the Plantation Hale. Do rent a vehicle to get around to both ends of the Island and visit the Coffee Plantation on the west side and brouse in Koloa Old town and Hanapepe Old town. In Kapaa a gem is the small Verde Mexican Restaurant , with fantastic, huge burrito"s. And the staff are great and allow meal splitting. The hotel pool was very good. A barbecue on site was also available and our team did make use of. Mahalo.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kanucklehead about Plantation Hale Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Plantation Hale Suites, responded to this review
December 1, 2012
Aloha Kanucklehead. Thank you for the nice comments, and for acknowledging Noe. I think we have a friendly team here always willing to go the extra mile. It sounds as if you had a great time exploring our beautiful island. I will check the kitchen in E-15, we are renovating and re-placing kitchen items as needed. Thank you for bringing that to my attention. I want to wish you and your family a very Happy and Safe Holiday Season. Mahalo for your business.
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Additional Information about Plantation Hale Suites

Also Known As:
Plantation Hale Hotel
Plantation Hale Hotel Kapaa
Best Western Kapaa
Kapaa Best Western
Plantation Hale Suites Kauai/Kapaa
Address: 525 Aleka Loop, Kapaa, Kauai, HI 96746
Phone Number:
Region: United States > Hawaii > Kauai > Kapaa
Amenities:
Bar/Lounge Beach Business Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotels in Kapaa
#3 Family Hotels in Kapaa
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Plantation Hale Suites is located in the heart of Kauai on the scenic Royal Coconut Coast and steps away from Waipouli Beach. Enjoy spacious one bedroom suite accommodations (738 sq ft) with the finest amenities such as full kitchens and private lanais. Suites sleep up to six people. High speed Wi Fi,Flat Screen LCD TV's with Cable (60 preimum channels)Blu-Ray DVD, Movie library,350 DVD's. Planation Hale has three outdoor pools,(4)picnic and BBQ areas, whirlpool spas, Shuffle Board. The resort offers several restaurants, full Concierge and Activities Desk, mini market, ATM, and a SPA. Located nearby, Golf, Tennis, Horseback Riding, Wailua River and Kayaking,Opaeka'a Falls, Waimea Canyon, Hiking Trails. Kauai's best location and value. great for a romantic getaway, or a family vacation. Our dedicated staff welcomes you with the true Aloha spirit. ... more   less 
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