Aloha MichaelT,
Chris is the man!!! He is one of the best/ most professional guides on Kaua'i and were stoked to have him as part of our ohana(family). We have been working together daily since 2006. We met guiding remote sea kayak trips on the Kenai Peninsula of Alaska. All my wildest ocean kayaking experiences have been with him. He has a profound understanding of water sports and reads sensitive weather reports well. He is smart, articulated, and extremely interesting to engage in conversation. Also, what a sweet set of chops! Mahalo for the review.
Aaron

Aloha Angela,
We always love to hear from kama'aina. Mahalo, also for recognizing some of our teams strengths. We do feel there is a great dynamic at rainbow. We're stoked. As for the mosquitoes, they only bother the sweet ones. Most days the majority of us never see insects. Great tip on the footwear. The trail can be bone dry one day and ankle deep mud the next, so its always nice to have solid footwear. We suggest a sport shoe (keen, teva, chaco, vibram, merrel) or running shoes you don't mind getting wet. We do sell throw away water shoes for 15 dollars at the office, but it always good to have the support of quality footwear. Getting wet and muddy is part of the adventure. Everyday in the Wailua valley provides a different condition. This dynamic, raw beauty is of the many reason the valley is special. Look forward to having you as a repeat offender!!!
Rainbow Team

Aloha Shenendahowa,

Mahalo for your feedback. Sometimes it is difficult to uphold the highest level of professionalism without constructive criticisms. Although I assure you our team strives daily to be the best Wailua outfitter. We rarely get negative comments towards our business. After further review of our website we agree the sentence which you mentioned is misleading. The heiaus we paddle past are not visible and the wording is a bit misleading. Also the overgrowth of Hau (sea hibiscus) in past few years does not allow a view of the more interesting areas of Kamokila village. These changes are already in motion and will be implemented asap to our web designer. With that said, the Wailua river valley from the mouth to Uluwehe falls is filled with a variety of outstanding flora/fauna, history, culture, and rock structure left behind by Kaua’ian royalty. Our six guides carry collectively over thirty years of experience working on this river alone and we may be one of the only tour operations with no turnover in more than five years. All of our guides can even be found on the river when not working and have a genuine love for its history, culture, people and wildlife. No guest should leave our operation without feeling like ohana (family). Truly your safety is our number one concern, but a guide not relaying their knowledge and enthusiasm to you, as our guest, is unacceptable. The only way we can move forward to correct this issue would be for you to contact us privately and provide the name of your guide. As for a walking stick, it’s obvious that they are easy to provide. We do keep a stash of walking sticks handy in the jungle, but our guides only give them to guests they feel need the extra stability. Most of our guests are in great physical condition and the majority of injuries on the trail over the years have been due to walking sticks directly. We do our best to respond to all comments and it is unfortunate we have to send our sincere apologies today. We look forward to be given the opportunity to redeem ourselves and prove to you our operation exhibits flawlessly sound business practice. Even more importantly we hope to have another opportunity to show you a great experience on the garden isle. Your business is important to all of us here at Rainbow Kayak Tours. Please feel free to contact us at your convenience to schedule your family’s next trip up the Wailua river free of charge. Please go on kauaikayaktour.com and choose the guide of your choice. Our ohana is adamant on getting you back on the water. Mahalo for your time. A hui ho (until we meet again).
Rainbow Kayak Team

Aloha,
Were glad you felt safe and enjoyed your trip into the interior. Safety is our number one concern, having fun is always a close second. We take guest from all walks of life. Honey mooners, families, couples, and work groups frequent our tour. Sharing the Wailua valley is what we do! I have taken folks from the ages of 5 to 85 when weather conditions and physical fitness warrant. Our trip can be done enjoyably by most, but we do give you our sleep good guaranteed. Four miles of kayaking and two miles of hiking will earn you your hot tub rights. For sure post card material at the waterfall! It seems quests use their family waterfall picture more commonly for Christmas cards. Mahalo for the review.
Rainbow Team