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“Perfect place” 4 of 5 stars
Review of Kauai Shores, an Aqua Hotel

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Kauai Shores, an Aqua Hotel
2.5 of 5 Hotel   |   420 Papaloa Road, Kapaa, Kauai, HI 96746   |  
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Hotel amenities
Ranked #4 of 12 hotels in Kapaa
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“Perfect place”
4 of 5 stars Reviewed 4 days ago NEW via mobile

This resort-style hotel is so good. All rooms have been recently renovated with a fresh, modern style.
They are quite spatious with great bed; bathroom en-suite is ok.
All rooms are almost identical. We have been for 5 nights in the ocean-view most expensive one and for one night in the cheapest street-view. Except for the location both the rooms were identical and so good and quiet (in the second one we just missed the sound of the waves while in bed).
There are two pools, a good garden and the beach is also so nice.

There is no restaurant in the hotel! This is the big difference with a real resort. However there are many good restos nearby (also in walking distance). No restaurant results also in less noise... That's not bad! The hotel is really so quiet and peaceful.

Staff is friendly.
Pool towels are for free.

Breakfast was ok for me but don't expect much variety: pastries (three-four kinds of doughnuts and croissants), bananas, coffee and juice (one type). It is a little buffet, nothing special ma it works good: the location of the hotel is strategic, halfway between hanalei and lihue. It's a perfect point where sleep and rest while touring Kauai.

I wouldn't suggest this place if you have in mind a resort where stay for days without move.

Stayed August 2014, traveled as a couple
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13 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Bregenz, Austria
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here in 2008 and 2013 and was looking for a good hotel that didn't cost too much.

Check in and out was very quick.

It's very good situated for exploring the island with your car, because it's almost excatly midpoint of the road. A big shopping mall with an ABC-Store and restaurants etc. isn't far away.

One thing to be aware of are the roosters - but they are everywhere on the island so it's not a specific "problem" at this hotel.

I wasn't disappointed. I'm planing to come again this November.

Room Tip: If possible take a room on the 2nd floor.
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My young family of 4 had booked a our week-long timeshare at a nearby resort. Since our flight was coming in late, we knew that our 7 days in Kauai were going to fly by too fast. So we extended our vacation by a few days and decided to stay here at Kauai Shores before our timeshare resort reservation kicked in.
We were pleased with everything about our stay. The check in was a very smooth process. After a 12+ hour flight, a less than 5 minute check-in process is greatly appreciated.
Our room was clean and the beds were comfortable. My boys, ages 3 and 5, loved the color theme, as did I. My only complaint would be that the air conditioner unit is very, very loud. But since we weren't staying in the room much during the day time, we decided to keep it off and open the shutters instead. If you don't mind the roosters (I don't mind) in the morning, that's the way to go- the breeze is lovely as well.
The kids loved the pool and the close walk to the sandy beach. The sand isn't the cleanest (twigs and such), but my kids didn't mind and we aren't picky. And if you have a rental (strongly recommend for this island), then you'll get to explore all the lovely beaches around the island. Although we didn't utilize them, there are clean grills with tools right near the pool. Really wanted to grill some hot dogs...
They offer a free simple breakfast every morning- it's continental style- so pastries, and coffess, and such, but it's free and that's a big plus (the resort we stayed at afterwards only spoke in $$$). I love that they have ample laundry faciltilies right in the mainhouse- no creepy hallways or lower levels to travel down to. The staff here is all smiles and make you feel welcome.
Although we only stayed here for 2 nights, we would definitely come back for longer without a second thought. Best value in Kauai and excellent service!

Room Tip: Ask for the upper level. That way, you can leave your balcony door/shutters open at night for a cool...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sulzfeld
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very friendly staff giving local revommendations and nicely renovated rooms, which are very clean and do not miss anything. Everything is provided: beach towels, all amenities, fridge, pool,chairs at the beach, complementary breakfast in the morning, balcony, comfortable bed, clean and good working shower...). We enjoyed our stay a lot. I can highly recommend the hotel. Actually our expectations have been exceeded by far after we read the poor ratings and had such a good price. But I guess this is due to the entire makeover of the hotel, which is now finished.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review, 1 week ago
Aloha and thank you for being our guest. Happy to hear that you enjoyed your stay with us and your stay was perfect.

We try our best to move the bar higher with reference to the services and the new amenities. Please visit us again and enjoy your favorite hotel in Kauai.

Mahalo.
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Raleigh, North Carolina
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our one night stay here. Wish we stayed here our entire stay in Kauai. The hotel rooms are clean and the bed is very comfortable. Everything is renovated. Make sure when you book your room, you book the RENOVATED room and not the old ones. Their is a continental breakfast which is mediocre, but doesn't matter, because overall everything else is great!...The only thing that was a bit annoying was that we booked a mountain view, renovated room. Our room was renovated (more important part), but the view was the pool, not a mountain view. One pet peeve of mine is false advertising.

Would I go here again? YES YES YES!!!!

Room Tip: Renovated room only!
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review, 1 week ago
Aloha and thank you for being our guest. All our rooms are renovated as of July 3rd, 2014. We also finished redoing our landscaping. We will be renovating the lobby and restaurant in a couple of months and hoping to have a completely new hotel by December 2014.

Going through your records, the front desk team member gave you a complimentary upgrade from a garden/mountain view to a deluxe pool view. I am sure if you requested the mountain view, she would have most certainly assigned you that view. .

Regarding the breakfast. Once we open our restaurant, we will be serving a full breakfast, lunch and dinner. The present complimentary continental breakfast is offered to all our guests so they can have a quick meal with the complimentary coffee and tea.

Hope to see you soon and you can experience a full service restaurant and a great hotel.
Mahalo.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Booked this hotel when I missed my flight back to Honolulu. Originally booked Kauai Palms hotel for overnight but could not check in since front desk was CLOSED at 9PM. Overnight Front desk staff, Mary, was my savior!! She was extremely pleasant, helpful, and was sincere about listening to my horror stories and helped me out booking a taxi for me to take the first flight out of the airport. Aqua Kauai shores management team - thank you for having a wonderful staff at your hotel such as Mary. Even though stay was only few hours, I would recommend this hotel to anyone because of her.

Hotel is extremely nice for its price. Room decor is simple yet useful, right on the beach, and had very pleasant feeling overall. Wished I could have stayed longer!!

And thank you Mary for everything!!! I was able to get back to Honolulu on time and was able to get back to work on time!!! Hope to be back in Kauai Shores soon!!

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review, 3 weeks ago
Thank you for being our guest. I am glad Mary was able to help you with your stay. Yes, our employees are our best asset. With a newly renovated hotel and great employees, we are definitely blessed.

Look forward to your next visit.
Mahalo.
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Honolulu, Hawaii
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

Kauai Shores Hotel is the best hotel in Kauai. You can't beat the location since its steps from the ocean and they have some really awesome rates. The staff is very friendly and go out of their way to make it a memorable experience. I travel throughout the USA for my job so I would recommend them.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilmy D, General Manager at Kauai Shores, an Aqua Hotel, responded to this review, July 10, 2014
Aloha and thank you for being our guest. We appreciate you taking time to complete our survey. Please visit us again and relax here when you come back to the islands.

Mahalo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kauai Shores, an Aqua Hotel

Address: 420 Papaloa Road, Kapaa, Kauai, HI 96746
Phone Number:
Location: United States > Hawaii > Kauai > Kapaa
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Kapaa
#8 Romantic Hotel in Kapaa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Kauai Shores, an Aqua Hotel 2.5*
Official Description (provided by the hotel):
Enjoy newly renovated accommodations at this beachfront, resort-like property situated along a secluded beach on Kauai's Royal Coconut Coast. Discover on array of popular nearby attractions including snorkeling and stand up paddle boarding, Woiluo River kayaking, Woiluo Golf Course, Coconut Marketplace Shopping Center and historic Kopoo town. The property features six beachfront acres of lush tropical lawns and gardens and two outdoor swimming pools with barbeque grills. Contemporary accommodations feature sleek, retro-modern designs, vibrant island colors, island-style decor and feature free Wifi Internet access, mini-refrigerators, private lanais and beautiful mountain, garden, pool or ocean views. Other free amenities include doily Continental breakfast, doily coffee and tea service, yoga classes and Wifi Internet access throughout the hotel. ... more   less 
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Also Known As:
Kauai Sands Kapaa
Kauai Sands Hotel
Hotel Kauai Sands
Kauai Shores, An Aqua Hotel Kapaa

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